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Senior Enterprise Applications Engineer

Benchmark Makers

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Location:
United States, Atlanta

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a member of the Information Services Department, the Senior Enterprise Applications Engineer is responsible for the daily monitoring, support and maintenance of existing enterprise-wide applications, including document management, ethical walls, timekeeping, accounting and billing, information and compliance, litigation support applications and other related systems. Leads projects related to updating or installing new enterprise-wide applications.

Job Responsibility:

  • Monitor the health of enterprise-wide applications, including error logs, server performance, and memory and processor usage
  • Resolve and respond to Help Desk tickets related to enterprise-wide applications
  • Keep current on patches and releases related to enterprise-wide applications
  • Lead the testing of new software or new versions of software
  • Function as the Project Lead for new enterprise-wide applications or updates to existing applications
  • Create and maintain production environments for enterprise-wide applications
  • Interface with vendors on a regular basis regarding problems, bug fixes and new software versions
  • Develop & promote training initiatives relating, but not limited, to the document management systems and matter centricity
  • Identify workflow process inefficiencies and implement changes to improve the productivity, efficiency, and/or cost-effectiveness of products or services
  • Perform desktop applications packaging, testing and deployment via SCCM
  • Assist, teach and mentor Applications Analysts and Engineers on the team

Requirements:

  • Bachelor’s degree required, preferably in computer science
  • Minimum of ten years of extensive experience managing enterprise-wide applications, preferably in a law firm
  • Deep knowledge of document management, timekeeping, law firm accounting and billing systems, litigation support, ethical walls and security
  • Infrastructure, server, operating systems and network communications knowledge
  • Proficient knowledge of desktop operating systems, software and software packaging practices
  • Deep knowledge of law firm software, procedures and risk policies
  • Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures
  • Knowledge of SQL server and SQL scripting
  • Extensive experience supporting and configuring Intapp products

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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