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Senior Enterprise Account Manager

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Marqeta

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Location:
United States

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Category:

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Contract Type:
Not provided

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Salary:

143000.00 - 210400.00 USD / Year

Job Description:

As Marqeta’s Senior Enterprise Account Manager, you will partner with a cross functional team and manage a portfolio of customers to drive growth and retention. You will bring a strong track record of growth and deep relationship building experience to provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc) and viable solutions to these key customers. You proactively uncover the business needs of your customers to understand how our product offerings can grow their business.

Job Responsibility:

  • Partner with a cross functional team and manage a portfolio of customers to drive growth and retention
  • Provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc) and viable solutions to these key customers
  • Proactively uncover the business needs of your customers to understand how our product offerings can grow their business
  • Ensure partnership and programs are running smoothly and successfully
  • Add strategic value to the team by identifying opportunities to drive business and process improvements
  • Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc.)
  • Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers

Requirements:

  • 5+ years of Enterprise Account Management experience in the Payments industry, ideally selling complex, technology platform solutions
  • 3+ years of experience growing and scaling accounts and building relationships with key decision makers
  • 3+ years of experience with the following Sales Tech stack: Salesforce, Looker, Gong, and Jira
  • Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able operate both collaboratively and independently
  • Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner
  • FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space
  • Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general
  • Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges

Nice to have:

  • Experience or familiarity with high-growth fintechs and financial services companies
  • Card Issuing and Processing experience
What we offer:
  • Multiple health insurance options
  • Flexible time off
  • Retirement savings program with company contribution and after tax contributions
  • Equity in a publicly-traded company and an Employee Stock Purchase Program
  • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
  • Free therapy sessions, financial and professional coaching, and legal advice
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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