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As a Senior Enterprise Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key contacts. You are a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with international contacts across multiple industries and channels. You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow. Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape.
Job Responsibility:
Build deep trusting relationships with decision makers and executives on our most strategic accounts
Establish a global network within Adyen and work collaboratively across cultures and time zones
Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers
Use data to tell compelling stories and position yourself as a trusted partner and informed advisor
Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship
Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders
Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap
Requirements:
Minimum of 10 years of experience in a client-facing, commercial role (e.g., account management, consulting, or payments industry from a merchant perspective)
Strong background in complex enterprise software, technical infrastructure, or financial services
Full professional written and verbal proficiency in English
Some domestic and international travel required
Nice to have:
Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
Proficient synthesizing complex data sets and leading with a consultative approach
Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results