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Senior Engineering Manager

One Call

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

116100.00 - 191500.00 USD / Year

Job Description:

We’re looking for a Senior Engineering Manager to help strengthen and modernize our engineering organization. This role leads multiple product-aligned teams and is responsible for creating a culture of delivery excellence, accountability, and continuous improvement. You’ll bring both the technical judgment and people leadership needed to build systems that scale and teams that care about the quality of what they ship. You’ll oversee 10–15 engineers across one to two product areas, collaborating with product, design, and architecture partners to turn business goals into clear, measurable outcomes. Our core environment centers on .NET and Azure DevOps, and success in this role means accelerating delivery, improving reliability, and laying the groundwork for sustainable modernization — introducing practices like CI/CD, automated testing, and observability in pragmatic, achievable steps.

Job Responsibility:

  • Lead multiple engineering teams in delivering scalable, secure, and high-quality software products
  • Drive adoption of modern development practices including Agile, DevOps, CI/CD and test automation
  • Partner with Product, Design, and Architecture to define and deliver on product roadmaps with speed and quality
  • Ensure engineering teams are aligned with business outcomes, and measure success through KPIs such as velocity, quality, availability, and customer impact
  • Build and maintain a high-talent, high-accountability culture, including hiring, coaching, performance management, and career development
  • Champion engineering excellence through code quality, technical reviews, observability, and continuous improvement
  • Manage offshore teams, ensuring alignment with internal standards and delivery expectations
  • Own the operational health of applications including uptime, incident response, and compliance (e.g., SOC2, HIPAA)
  • Drive strategic initiatives such as platform modernization, technical debt reduction, and automation
  • Collaborate across engineering, product, and business teams to resolve cross-functional challenges and deliver integrated solutions
  • Manage resource allocation, and capacity planning

Requirements:

  • Bachelor’s degree in computer science, engineering, or equivalent experience
  • 5+ years of engineering leadership experience, including managing multiple teams and product areas
  • Proven experience leading teams in cloud-native environments (e.g., AWS, Azure, GCP)
  • Experience with remote-first and globally distributed teams
  • Track record of delivering enterprise-grade software in regulated environments (SOC2, HIPAA)
  • Strong leadership and communication skills
  • ability to inspire and influence across levels
  • Deep understanding of Agile, DevOps, CI/CD, and modern software development lifecycle
  • Familiarity with tools like Jira, Azure DevOps, GitHub, etc.
  • Ability to drive technical strategy, architecture decisions, and platform evolution
  • Working knowledge of managing both cloud-based and on-prem applications
  • Skilled in managing engineering metrics and using data to drive decisions
  • Working knowledge of compliance standards such as SOC2 and HIPAA compliance
  • Commitment to diversity, equity, inclusion, and belonging
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
What we offer:
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • and company-paid life insurance and short and long-term disability coverage
  • Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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