CrawlJobs Logo

Senior Engineering Manager - Uber Courier

India, Hyderabad · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

Courier is one of the fastest growing businesses at Uber. It is an on-demand C2C package delivery service used by small businesses and consumers. We have recently crossed 1B in ARR and are still scratching the surface. The product is very popular in Brazil & India and has a lot of headroom to grow in EMEA and US&C. Aside from core send & receive packages workflows, the product has many other use cases such as Store pick-ups, returns, intercity deliveries ( in Brazil ) etc as well as we are piloting new initiatives such as XL vehicles & high value item deliveries. The tech team is spread across US & India. India is the secondary site for Courier engineering. As a senior EM, you will lead the India org, hire aggressively and help it scale further. India is also one of the top markets for Courier with a lot of headroom to grow. You will play a pivotal role in growing Courier business globally by building XL ( large vehicles like mini trucks, trucks etc. ) use cases , migrating Courier from mobility to delivery tech stack, creating a world class delivery experience ( post pick up workflows , earner, support tooling. ) and launching many more impactful products such as premium, service guarantee etc. Fulfillment is the backbone for a package delivery service. Our north star is that every item should be delivered on time with 100% reliability.

Job Responsibility

  • Manage a team of 25 with a mix of engineering managers and engineers with varying levels of seniority
  • Coaches and mentors both direct reports and skip levels to foster a culture of taking risks and allowing teams to learn from failures
  • Create a compelling vision for the team that aligns with company goals, and deliver on that promise by fast paced execution and continuous experimentation
  • Coach managers on crafting a vision for their team(s)
  • Work closely with the PM, design and other eng leads to build an ambitious roadmap and execute with a sense of urgency
  • Embrace the startup culture and build a high degree of ownership & accountability in your team leading by example
  • Build strong relationships with many upstream and downstream teams
  • Thoroughly understand strengths and development areas for the team members, coach them to reach their full potential and grow their careers

Requirements

  • Ability to thrive in a fast paced environment
  • 5+ years of experience as an engineering manager and at least 2+ years managing managers having launched many successful products, led the team through technology migrations, introduced new processes to streamline execution & collaboration etc
  • 8+ years of experience writing production software in large scale distributed systems
  • Strong computer science fundamentals
  • Clear communicator with the ability to motivate the team and influence the stakeholders to align on goals
  • Ph.D., M.S. or Bachelor's degree in Computer Science, Machine Learning, or Operations Research, or equivalent technical background with exceptional demonstrated impact
  • Proficiency in programming languages such as Python, Scala, Java, or Go
  • Proficiency in upholding high standards of quality, reliability, and operational excellence

Nice to have

Previous experience in scaling last mile delivery logistics

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Senior Engineering Manager - Uber Courier

8 matching positions

Senior Engineering Manager - Merchant Fulfillment

As a Senior Engineering Manager for Merchant Fulfillment in India, you will lead...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of engineering experience
  • 6+ years in people management, ideally leading managers and larger organizations (50+)
  • Strong background in building high-scale, distributed systems
  • Ability to translate complex business goals into a concrete technical roadmap
  • A passion for solving real-world operational problems
  • Experience working in a global setup, influencing stakeholders across time zones and functions to drive consensus
Job Responsibility
Job Responsibility
  • Lead and mentor a high-performing org of ~50 engineers and managers
  • Own the "Uber Eats Orders" (UEO) tablet experience and the underlying reliability systems that ensure 99.99% uptime for order injection and processing
  • Build intelligent, automated platforms for Chargebacks, Cancellations, and Disputes
  • Lead the BYOC (Bring Your Own Courier) charter, building the "To-Go" and courier onboarding tech
  • Own the "Defect Reduction" mandate, using technology to predict and prevent order failures before they happen
Read More
Arrow Right

Senior Strategy and Operations Manager, EMEA Direct

Are you ready to join one of Uber’s strategic priorities for growth? Direct is o...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in an analytical or operations-focused role (e.g. Data Analytics, Consulting, Tech Operations)
  • Advanced SQL skills with experience querying and analyzing large, complex data sets
  • Strong business acumen and ability to translate data into actionable strategies
  • Entrepreneurial mindset and a track record of driving initiatives end-to-end — from strategy to execution
  • Excellent written and verbal communication skills, with the ability to influence stakeholders
Job Responsibility
Job Responsibility
  • Drive operational excellence: Use data to monitor, understand, and improve performance across key operational metrics. Identify inefficiencies and build frameworks to optimise delivery processes
  • Translate insights into action: Turn analytical findings into scalable strategies that drive tangible business outcomes
  • Shape product and process improvements: Partner with Product, Engineering, and EMEA Ops teams to test, iterate, and roll out new features and processes that solve real merchant and courier pain points, improve efficiency and unit economics at scale
  • Collaborate across teams: Align stakeholders across Local Ops, Legal, Safety, and Commercial teams to execute initiatives that improve the end-to-end delivery experience
  • Support commercial growth: Partner with commercial teams to enhance product-market fit across Food, Grocery, and Retail verticals. Identify merchant needs and co-create solutions to strengthen Uber Direct’s value proposition
  • Fulltime
Read More
Arrow Right

Senior Strategy & Planning Associate

Join a high-impact global team at the center of one of Uber’s most dynamic and s...
Location
Location
United States , New York; San Francisco
Salary
Salary:
131000.00 - 145500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in strategy, operations, consulting, analytics, or a related field with a focus on Marketplace businesses
  • Proficiency in SQL and experience using data to identify opportunities, quantify impact, and guide decision-making
  • Bachelor’s Degree
Job Responsibility
Job Responsibility
  • Lead Global Priorities: Lead special projects to solve emerging global challenges and opportunities, owning everything from problem structuring and data analysis to strategy development, stakeholder alignment, and cross-functional implementation
  • Analytical Decision Making: Lead and perform in-depth analysis to identify root causes of key marketplace challenges (e.g., merchant-driven defects, courier engagement issues, or user experience friction)
  • Global Operations Champion: Partner with Regional Operations leaders to understand local nuances and scale globally-consistent best practices
  • Product and Operations Strategy: Collaborate with Product, Engineering, and CommOps to design and implement systematic solutions, new features, and process improvements to drive a more reliable end-to-end experience
  • Author the Global Playbook: Build frameworks, models, and dashboards to monitor pillar-specific performance, ensuring transparency and accountability across global and regional teams
  • Global Project Management: Own cross-functional governance for your domain, ensuring priorities are resourced, tracked, and embedded into Uber Delivery’s long-term product and marketplace roadmap
What we offer
What we offer
  • Bonus program
  • Equity award
  • 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right

Strategy & Ops Lead (Delivery Person Acquisition), Uber Eats

We're looking for a Supply Growth Lead to own and accelerate courier supply grow...
Location
Location
Australia , Sydney; Melbourne
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in operations, strategy, or management consulting — ideally in a marketplace, gig economy, or high-volume consumer operations environment
  • Must have People management experience, building and developing operationally-focused teams
  • Strong commercial and analytical instincts — comfort with Excel/Sheets, dashboards, and budget management
  • ability to connect spend decisions to supply outcomes
  • Proven ability to drive results across cross-functional stakeholders without direct authority — you align Marketing, Safety, Legal and Policy teams around a shared plan and hold them to it
Job Responsibility
Job Responsibility
  • Own the end-to-end supply acquisition strategy — from top-of-funnel awareness through onboarding completion, activation, and early retention
  • Design and execute audience expansion programs that diversify who sees Uber Eats as an earning opportunity, partnering with Marketing on messaging, positioning, and channel strategy
  • Optimize acquisition spend by rigorously testing channel performance, eliminating waste, and building frameworks to prove ROI across paid, organic, and referral channels
  • Re-engineer the sign-up and onboarding funnel — identify and eliminate friction points with the goal of single-session completion
  • work with Central Ops and local teams to implement changes at pace
  • Lead and develop a high-performing team — set clear goals, coach ICs, and foster a culture of ownership, experimentation, and ruthless prioritisation
  • Define and track KPIs — NDIs (new driver/courier sign-ups), funnel conversion rates, cost-per-acquisition, time-to-activate, early churn rates — and report progress to senior leadership
  • Fulltime
Read More
Arrow Right
New

Accounts Payable Specialist

Location
Location
United States , Santa Monica
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in accounts payable or a closely related accounting support role
  • Working knowledge of invoice coding and general ledger account allocation
  • Familiarity with processing electronic payments, including ACH, and coordinating check disbursements
  • Strong attention to detail with the ability to manage high-volume transactional work accurately
  • Ability to organize priorities, meet deadlines, and maintain consistency in a fast-paced environment
  • Clear communication skills for collaborating with vendors and internal business partners
  • Proficiency with standard accounting systems and Microsoft Office applications, particularly Excel
Job Responsibility
Job Responsibility
  • Review and process vendor invoices with careful attention to accuracy, approvals, and proper expense allocation
  • Assign correct account codes to invoices and supporting documentation to ensure reliable financial reporting
  • Manage accounts payable transactions from receipt through payment while maintaining complete and organized records
  • Prepare and execute payment activities, including ACH transactions and scheduled check runs, in accordance with company timelines
  • Reconcile invoice details, payment records, and vendor information to resolve discrepancies efficiently
  • Communicate with internal teams and external vendors to address billing questions, payment status, and documentation needs
  • Support month-end accounts payable activities by ensuring transactions are recorded accurately and outstanding items are followed up promptly
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Customer Relations Executive

Metropolitan Gaming is about more than the games or the buzz of the venue. It's ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You must be aged 18 or above and have the right to work in the UK
  • This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week
  • Customer Relations Executives will spend a large portion of their shift on their feet working directly with the public.
Job Responsibility
Job Responsibility
  • Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
  • Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
  • Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre, ensuring all activities are delivered accurately, efficiently, and within required timeframes
  • Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme through targeted relationship management and guest engagement strategies
  • Capture and maintain customer preferences, insights, and behavioural trends to help tailor marketing communications, promotions, and service offerings to individual guest needs
  • Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences that enhance customer engagement and strengthen player loyalty
  • Participate in customer feedback follow-up, ensuring guests feel valued while identifying opportunities to continuously improve the customer experience
  • Facilitate the delivery of customer benefits, rewards, and reinvestment activity in line with company policies, procedures, and compliance requirements
  • Proactively identify and resolve service issues, taking ownership of guest concerns to recover service standards and reinforce long-term customer loyalty
  • Generate new business opportunities and increase casino visitation by representing the business at external events, networking opportunities, and Provincial Club engagements
What we offer
What we offer
  • Discounts and perks across travel, retail, hospitality and wellbeing
  • Company pension scheme and life insurance cover
  • Discount on Food and non-alcoholic beverages across all venues
  • Season ticket loan and cycle to work scheme
  • Refer a friend bonus reward
  • Fulltime
Read More
Arrow Right
New

Talent Transfer Coach - Diving

Aquatics GB is seeking a Talent Transfer Coach to work with the Diving programme...
Location
Location
United Kingdom
Salary
Salary:
Not provided
britishswimming.org Logo
Aquatics GB
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Proven experience in coaching or athlete development in diving, gymnastics, or a related sport
  • Strong understanding of talent identification and athlete transition processes
  • Excellent communication and leadership skills
  • Ability to work collaboratively within a high-performance environment
Job Responsibility
Job Responsibility
  • Lead the identification, recruitment, transition, and development of athletes from gymnastics and other relevant sports into the Diving GB Performance Pathway
  • Design and deliver a world-leading talent transfer programme to accelerate progression of high-potential athletes towards Junior and Senior international success in diving
  • Fulltime
Read More
Arrow Right
New

Cyber Security Analyst

Our client has a long term contract opportunity for a Cyber Security Analyst to ...
Location
Location
Australia , Canberra
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Must have NV1 clearance
  • Demonstrated knowledge of the One Identity Manager platform including its architecture, object model, configuration, and identity lifecycle capabilities
  • Application development and integration experience within an Identity Governance and Administration (IGA) platform, including customisation, connector development, and integration with enterprise systems such as HR platforms, Active Directory, Entra ID and Exchange
  • Understanding of IAM security governance, including segregation of duties, privileged access management, access certification, audit and compliance reporting, and alignment with government security frameworks such as the ISM, PSPF, and the ASD Essential Eight
  • 3 years experience
  • Bachelor Degree
Job Responsibility
Job Responsibility
  • Support the daily operation and stability of the One Identity (OneID) platform
  • Troubleshoot and resolve access, provisioning, and system issues
  • Manage user access and identity lifecycle activities
  • Handle and action ServiceNow (SNOW) requests and service queues
  • Support Secure Web Gateway (SWG) and Secure Email Gateway (SEG) policy updates and requests, including email quarantine and proxy rule management
  • Fulltime
Read More
Arrow Right