Senior Engineering Manager - Team Billing Job at Intercom (London)

Senior Product Manager, Billing and Licensing

Clio’s suite of products is rapidly expanding, and the needs of our users are di...

Location

Canada , Calgary, Toronto, Vancouver

Salary:

152200.00 - 205800.00 USD / Year

Clio

Expiration Date

Until further notice

Requirements

Over 4 years of experience in product management roles within the tech industry
Proven track record of managing and enhancing complex software products or platforms
Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations
Experience building technical products
Strong business and metrics focus
Experience conducting user research, gathering feedback, and using data to inform product decisions
Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams
Excellent communication skills with the ability to influence others and drive product initiatives forward
Growth mindset when it comes to process improvement and new technologies, especially AI

Job Responsibility

Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams
Oversee the entire product lifecycle from ideation to launch
Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement
Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements
Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones

What we offer

Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Experienced Engineering Manager - Customer Growth & Experience

We build simple yet innovative consumer products and developer APIs that shape h...

Location

United States , New York

Salary:

264000.00 - 400000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

Experience managing a team composed primarily of Engineering Managers
Proven track record of working effectively with cross-functional partners (ideally outside of Eng/Product/Design as well)

Job Responsibility

Supporting the growth of a strong team of Engineering Managers and Senior ICs
Partnering closely with your product counterpart and cross-functional partners to serve CGX’s many internal stakeholders
Ensuring the area’s technical strategy is aligned with future product needs
Partner with your product counterpart to refine the area’s strategy and set short and long-term goals
Revising the organizational structure of your engineering teams over time as needed
Partnering with recruiting to fill key roles with top talent

What we offer

medical, dental, vision, and 401(k)

Fulltime

Senior Product Manager, Pricing, Monetization and Billing Systems

As a Pricing, Monetization, and Billing Systems Product Manager at Apollo.io, yo...

Location

United States

Salary:

187000.00 - 240000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

6+ years of experience in Product Management, preferably in Monetization, Billing Systems, Pricing, or Product-Led Growth (PLG) at a B2B SaaS company
Hands-on experience with Stripe or similar billing platforms, including subscription logic, invoicing, discounting, and pricing APIs
Proven success building B2B billing products for one-time and recurring use cases, including pricing models, billing runs/schedules, and subscription management, ramps, tiers, bundles, usage-based pricing etc.
Deep understanding of how B2B SaaS businesses transact — from self-serve purchases to enterprise contracts, renewals, and expansions
Demonstrated ability to build pricing governance and infrastructure, ensuring clarity and consistency across offers
Financial acumen: experience with profitability modeling, unit economics, and forecasting revenue impact of pricing decisions
Strong analytical and research skills
experienced with both quantitative (SQL, Looker, Amplitude) and qualitative (VoC, interviews, market studies) methods
Proven ability to lead cross-functional alignment with engineering, finance, GTM, and leadership teams
Excellent communication and storytelling skills — able to influence and drive consensus on complex pricing and system topics

Job Responsibility

Design and Launch Pricing & Packaging Capabilities: Own pricing and packaging initiatives end-to-end — define requirements, partner with engineering, and monitor business KPIs such as ARR, ARPU, ARPA, and NDR
Lead Monetization Experiments: Design and run A/B tests to optimize pricing, feature gating, freemium-to-paid conversion, upsell flows, and trial experiences
Drive Data-Driven Decisions: Use analytics (SQL, Amplitude, Looker) and customer research to measure and understand the revenue impact of pricing and packaging changes
Build Pricing Infrastructure and Governance: Create frameworks for SKU hierarchy, discounting logic, offer rationalization, and pricing governance to ensure consistency across teams
Inform Strategy through Market and Customer Insights: Conduct competitive pricing analysis, Win/Loss research, and Voice-of-Customer studies to inform monetization direction
Partner on Go-to-Market Execution: Collaborate with sales, marketing, enablement, and finance to operationalize pricing changes, build pricing tools, and deliver internal training
Influence and Communicate Effectively: Present monetization strategies and tradeoffs to executive leadership, ensuring alignment across product, finance, and GTM teams
Own Apollo’s Billing Platform: Define and evolve Apollo’s end-to-end billing capabilities across one-time and recurring billing, subscriptions, invoicing, discounts, bundles, and SKU catalog
Partner with Engineering to Build Scalable Billing Systems: Translate business needs into product requirements that enable flexible billing runs, pricing schedules, and recurring/one-time models on Stripe
Build Advanced Billing Models: Implement pricing constructs such as tiers, ramps, bundles, and usage-based components in a unified billing architecture

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year, flex PTO, and parental leave
employee assistance program and wellbeing benefits
global travel coverage
life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Senior Software Development Manager

We are currently seeking a Senior Software Development Manager to join our Expen...

Location

Canada

Salary:

181600.00 - 272400.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

Experienced engineering leader who's still comfortable pushing code to production when necessary
A background in FinTech, with direct experience in billing, invoicing, or expense management systems
Adept at making critical technical decisions to guide your team and ensure the long-term health of the system
Proven track record in scaling services and systems with experience in projects built for scalability
Adept at managing and mentoring high-performing teams, nurturing talent, and guiding individuals toward professional growth and development
Experienced in crafting long-term strategies and managing technical roadmaps that pave the way for future growth
Successful running agile organizations at scale, with a sense of urgency to deliver quality software to solve customer problems
Demonstrated experience in promoting positive culture and diversity throughout a large engineering organization to achieve transformational change

Job Responsibility

Roll up your sleeves and deep dive into the technology & code to get things done and help managers & developers better understand what is possible
Lead a growing team focused on Clio's core billing, invoicing, and expense portfolio
Guide the technical strategy for innovation projects, including the development of an AI-powered billing agent
Directly supervise, mentor, and collaborate with engineering managers and individual contributors who are in the thick of it every day
Partner with leadership in Product Management and Product Design to envision, develop, and execute on our product roadmap
Work closely with the Recruiting/People team to actively recruit and hire top talent to support Clio’s ambitious growth plans for its engineering department

What we offer

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis

Fulltime

Senior Director, Engineering

You will be the Engineering leader for our Monetisation, Growth, and Website pla...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

10+ years’ experience leading engineering teams at scale in high-growth SaaS environments
A strong background in billing, pricing and packaging (PnP), quote-to-cash systems, and related reporting infrastructure
Experience with self-serve growth systems including paywalls, checkout flows, and optimisation, as well as sales-led order management with Salesforce (SFDC)
Proven track record of building, scaling, and leading high-performing engineering organisations across multiple geographies and time zones
A history of partnering effectively with Product, Finance, Marketing, and Sales leadership to deliver strategic outcomes
Strong technical judgment and organisational leadership, with the ability to balance stability, quality, and speed of execution
Excellent people leadership skills - coaching, mentoring, and inspiring teams to deliver the best work of their careers

Job Responsibility

Leading multiple talented Engineering Managers and their teams across Monetisation, Growth, and Website platforms
Coaching, mentoring, and influencing some of the most exceptional engineers and managers in the industry
Driving operational excellence, quality, stability, and security across billing, quoting, seat management, paywalls, and order management systems
Scaling our ability to serve enterprise customers with usage-based and flexible pricing models
Partnering with Finance, Marketing, and Sales to build systems that support a meaningful ARR split between self-serve and sales-led motions
Accelerating our speed to market with new pricing and packaging changes
Owning the quality and performance of key self-serve flows - trial, checkout, purchase, and activation - to drive commercial outcomes
Modernising and evolving our website engineering team and platform to power our brand, content publishing, CRO, SEO/AEO, and marketing performance efforts
Building, scaling, and inspiring high-performing teams across distributed time zones (US West Coast, GMT, and beyond)
Reinforcing and helping evolve our culture of high performance, collaboration, and innovation

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Hybrid Cloud Engineering Ops – Supply Chain Senior Product Engineer

Senior Product engineer within the Supply chain/operations group working on Hybr...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Electrical Engineering, Computer Engineering or equivalent
Typically 6-10 years experience in manufacturing, New Product Introduction (NPI) or product engineering
Strong leadership skills
Excellent analytical and problem solving skills
Experience in overall architecture/design of hardware/firmware/software for products and solutions
Experience with supply chain/operations new product setup and released product support
Excellent written and verbal communication skills
mastery in English and Spanish
Ability to effectively communicate complex technical issues suggesting proposals and negotiate options at senior management levels

Job Responsibility

Strong leader who can coordinate and direct SC engineering deliverables
Ensure all needed supply chain procedures, methods, bill of materials and tests are in place to deliver new Hybrid Clouds Products and solutions
Working with the program and manufacturing teams, ensure new Hybrid products are defined, setup and validated during the NPI process
Triage and drive root cause/corrective action of issues during a NPI program or during released product support
Establish program quality goals, track product quality during NPI and post CTR, drive needed quality improvement actions
During post release phase, track key data/metrics and resolve issues impacting orders and product performance
Working closely with R&D partners to drive design for manufacturability and test based on feedback from prior generation products and supply chain partners
Actively work with R&D partner groups on architectural improvements that will improve supply chains ability to deliver new Hybrid Cloud products
Working closely with mfg test partners, define test requirements that deliver an efficient test process with the appropriate amount of test coverage to meet the desired quality goals
Define requirements for the setup of product ordering tools and validate correct implementation of these requirements

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Electrical Project Manager

In this role, you will provide leadership and technical expertise on high-impact...

Location

United States , Greensboro

Salary:

Not provided

SKA Consulting Engineers, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering (Master’s preferred)
10+ years of experience in the industry, preferably within a consulting engineering firm
Professional Engineer (PE) license, with eligibility for licensure in NC, SC, and VA
In-depth knowledge of power, lighting, data, security, and fire alarm distribution systems
Background in building and/or industrial/manufacturing facilities is highly desirable
Proficiency in electrical design software (e.g., Visual, SKM) and construction document software

Job Responsibility

Project Management: Manage multiple, simultaneous projects across all stages—from concept design to construction completion. Guide project teams to ensure timely, on-budget delivery with an emphasis on high technical quality
Design and Quality Control: Participate in and review construction documents, drawings, reports, submittals, and proposals to maintain quality and consistency. Ensure all design components align with project specifications
Field Coordination: Conduct and coordinate field measurements, data collection, and site inspections. Ensure accurate reporting and documentation
Client and Team Collaboration: Attend design coordination meetings with clients and team members, foster strong client relationships, and actively participate in peer reviews to enhance quality and mitigate risk
Financial Oversight: Prepare monthly projections, track project milestones, and assist with billing and invoicing
Mentorship and Development: Mentor junior engineers and team members, sharing technical expertise and supporting their professional growth
Business Development Support: Collaborate with Marketing and Business Development teams on RFQs, interviews, and presentations

What we offer

Healthcare Insurance (Medical, dental, and vision)
401k Matching
Generous PTO and Holiday Time
Educational and Teambuilding Events
Hybrid Work Environment
Mentorship Program
Tuition Reimbursement Program
Professional Association Membership and Continuing Education

Fulltime

Senior Enterprise Applications Engineer

As a member of the Information Services Department, the Senior Enterprise Applic...

Location

United States , Wilmington

Salary:

Not provided

Benchmark Makers

Expiration Date

Until further notice

Requirements

Bachelor’s degree required, preferably in computer science
Minimum of ten years of extensive experience managing enterprise-wide applications, preferably in a law firm
Deep knowledge of document management, timekeeping, law firm accounting and billing systems, litigation support, ethical walls and security
Infrastructure, server, operating systems and network communications knowledge
Proficient knowledge of desktop operating systems, software and software packaging practices
Deep knowledge of law firm software, procedures and risk policies
Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures
Knowledge of SQL server and SQL scripting
Extensive experience supporting and configuring Intapp products

Job Responsibility

Monitor the health of enterprise-wide applications, including error logs, server performance, and memory and processor usage
Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed
note trends
perform troubleshooting
perform problem management, including escalating to other teams and to vendors as needed
Keep current on patches and releases related to enterprise-wide applications
review release notes
track resolutions to existing software problems
recommend updates to install
Lead the testing of new software or new versions of software

Fulltime

Senior Engineering Manager - Team Billing

Intercom

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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