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As a Senior Engineering Manager (Forward Deployed Engineering team) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.
Job Responsibility:
Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence
Mentor and coach your forward-deployed engineering team on best practices in AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation—ensuring rapid, high-quality delivery of customer-focused, production-ready solutions
Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction
Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency
Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement
Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks
Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership
Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results
Requirements:
Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
5+ years of experience managing software engineering teams at scale
Experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development
Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration
Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments
Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority
Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR)
Strategic and innovative thinking, with a track record of aligning technical solutions to business goals
Nice to have:
Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features
Familiarity with regulated industries (e.g., finance, healthcare)
Experience deploying AI solutions to complex production systems at scale
Prior experience mentoring or leading engineering teams
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