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Beretta Clima Italia Logo Beretta Clima Italia · IT - Software Development

Senior Engineer

India, Hyderabad/Bangalore Employment contract · Job Posted June 28, 2026
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Job Description

We are seeking an experienced ServiceMax Developer with strong expertise in Salesforce CRM and ServiceMax Field Service Management solutions. The ideal candidate will be responsible for designing, developing, enhancing, and supporting ServiceMax applications while collaborating with business stakeholders, architects, and cross-functional teams to deliver scalable field service solutions.

Job Responsibility

  • Design, develop, and implement solutions on the Salesforce and ServiceMax platform
  • Configure and customize ServiceMax modules including Work Orders, Service Contracts, Installed Products, Preventive Maintenance, Dispatch Console, Technician Console, Service Board, Entitlements and Warranty Management
  • Develop custom Salesforce components using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, Flows, and Triggers
  • Integrate ServiceMax and Salesforce with external systems such as ERP, SAP, Oracle, MuleSoft, REST APIs, and middleware platforms
  • Build and maintain automation using Flows, Approval Processes, Validation Rules, and Process Builder
  • Participate in solution design discussions and provide technical recommendations aligned with best practices
  • Perform code reviews and ensure compliance with Salesforce development standards
  • Troubleshoot production issues and provide timely resolutions
  • Support deployment activities across Sandbox, UAT, and Production environments
  • Create technical documentation, deployment guides, and knowledge transfer materials
  • Collaborate with business analysts, solution architects, QA teams, and business stakeholders

Requirements

  • 4–6 years of overall Salesforce development experience
  • Minimum 2–3 years of hands-on ServiceMax development and configuration experience
  • Experience working in global support and implementation projects
  • Salesforce Platform Developer I Certification (Mandatory)
  • Salesforce: Apex Classes, Triggers, Batch Apex, Queueable Apex
  • Lightning Web Components (LWC)
  • Aura Components
  • Visualforce Pages
  • SOQL, SOSL
  • Salesforce Flows
  • Approval Processes
  • Security Model (Profiles, Permission Sets, Sharing Rules)
  • Data Loader and Data Migration
  • Salesforce APIs (REST/SOAP)
  • ServiceMax: ServiceMax Data Model
  • Work Order Management
  • Installed Products
  • Service Contracts
  • Preventive Maintenance Plans
  • Dispatch and Scheduling
  • Entitlements and Warranty Management
  • ServiceMax Go / Mobile experience
  • ServiceMax Configuration and Administration
  • Integration: REST APIs
  • SOAP Web Services
  • Middleware Platforms (MuleSoft, Boomi, Informatica, etc.)
  • DevOps: Git/GitHub/Bitbucket
  • Copado
  • CI/CD deployment practices
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work independently and within global teams
  • Strong stakeholder management and collaboration skills
  • Ability to handle production support and critical incidents

Nice to have

  • ServiceMax DataGuide experience
  • ServiceMax Go / Mobile experience
  • Knowledge of Salesforce Revenue Cloud or CPQ
  • Experience with AI-driven field service solutions
  • Experience in manufacturing, HVAC, industrial, or service operations domains
  • Salesforce Platform Developer II (Preferred)
  • Salesforce Administrator Certification (Preferred)
  • ServiceMax 101 and 201 Certification (Preferred)
  • Experience working in Agile/Scrum environments

What we offer

  • Competitive total rewards package
  • Additional benefits and well‑being programs (vary by role and location)
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