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Senior Engineer NOC. This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE’s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.
Job Responsibility:
Customer incident management
Networking troubleshooting
Successfully resolve technical issues
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Provides guidance and mentoring to less- experienced staff members
Requirements:
Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent