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At Ting Internet, we build and operate networks that people rely on every day. As a Senior Engineer II, Network Operations, you’ll play a critical role in ensuring the reliability, scalability, and performance of our telecommunications network systems and services. In this role, you’ll take on complex operational challenges, guide quality and reliability efforts, and provide technical leadership across network operations. You’ll work across local and remote environments, influence improvements across multiple systems, and help raise the bar for how we operate and maintain our network.
Job Responsibility:
Provide advanced-level monitoring, operation, and support of network systems
Guide quality assurance activities and infrastructure testing to ensure network stability and performance
Lead investigations into network issues, including root cause analysis and corrective action planning
Maintain and evolve recommendations for improvements to network systems, tools, and operational processes
Influence multiple areas of a product or system through technical leadership and cross-team collaboration
Design and lead network upgrade projects
Advise and support junior engineers, sharing knowledge and best practices
Requirements:
Bachelor’s or Master’s degree in a related field, or equivalent practical experience
6–8 years of experience in network operations engineering or a related role
Deep, hands-on knowledge of designing, developing, and maintaining complex network operating systems
Proven ability to build and maintain senior internal and external relationships, often requiring influence and persuasion
Strong collaboration skills, with experience working across teams to resolve moderately complex, loosely scoped problems
Experience mentoring or advising junior peers and contributing to team growth
Ability to work independently with a high degree of autonomy and accountability
What we offer:
generous benefits
reasonable accommodation for individuals with disabilities