Senior Engineer - MS, Network Security Job at NTT DATA (Mumbai)

Senior Technical Specialist MS - Network Security Engineer L4

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary r...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Extensive Managed Services experience handling complex cross-technology infrastructure
Strong understanding of ITIL processes
Proven experience working with vendors and/or third parties
Ability to communicate and work across different cultures and social groups
Effective planning skills, even in changing circumstances
Positive outlook and ability to work well under pressure
Active listening skills and adaptability to changing client needs
Client-focused approach to create positive client experiences throughout their journey
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)

Job Responsibility

Proactively identifying and resolving technical incidents
Ensuring client infrastructure is configured, tested, and operational
Pre-emptive service incident resolution, product reviews, and operational improvements
Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions while ensuring zero missed service level agreement (SLA) conditions
Mentoring junior team members and working across various technology domains such as Cloud, Security, Networking, and Applications
Conducting necessary checks, applying monitoring tools, and responding to alerts
Logging incidents with the required level of detail, analysing, assigning, and escalating support calls
Proactively identifying opportunities for optimization and automation
Creating knowledge articles for frequent tasks/issues and training junior team members
Providing inputs to automation teams to reduce manual efforts

Fulltime

Senior MS Network Engineer

The Senior Network Engineer at NTT DATA will ensure the operational integrity of...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools
At least one technical certification in the above-mentioned technologies
Strong planning skills, with the ability to anticipate and adapt to changing circumstances
Adaptability and resilience in a dynamic work environment
Ability to communicate and work effectively across different cultures and social groups
Proficiency in active listening and client-centric communication
A positive outlook and the ability to work well under pressure
A client-first attitude, always seeking to create positive client experiences
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience

Job Responsibility

Ensure the operational integrity of client IT infrastructures
Proactively monitor, identify, investigate, and resolve technical incidents and problems
Review client requests and tickets, applying technical expertise to resolve them efficiently and effectively
Handle second-line support, incidents and requests of medium complexity
Proactively monitor work queues, execute operational tasks, and update tickets with actions taken
Identify, analyse, and log issues before they escalate
Communicate with other teams and clients to provide support and ensure changes are executed with clear risk identification and mitigation plans
Highlight key tickets and upcoming critical tasks for the next shift during shift handover
Escalate tickets to ensure the right focus from Centres of Excellence (CoE) and other teams
Collaborate with automation teams on optimizing efforts and automating routine tasks

Fulltime

Senior Security MS Engineer - Firewall

As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to e...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow
Proficiency in active listening, with techniques like paraphrasing and probing for further information
Excellent planning skills, able to anticipate and adjust to changing circumstances
Strong ability to communicate and engage across different cultures and social groups
Adaptability to changing conditions and flexibility in approach
Client-focused mindset, always putting their needs and positive experience first
A positive outlook and the ability to work well under pressure
Willingness to put in longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently
Handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA)
Actively manage work queues, perform operational tasks, and update tickets with resolution actions
Identify issues and errors early on, log incidents promptly and provide second-level support
Communicate effectively with other teams and clients to extend support when needed
Execute changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals
Work closely with automation teams to optimize efforts and automate routine tasks
Ensure seamless handovers during shift changes
Audit incident and request tickets for quality, recommending improvements

Fulltime

Senior Engineer - MS, Network-4

The Managed Services Cross Technology Engineer (L2) is a developing engineering ...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Certifications relevant to the services provided
CCNA certification is a must
Moderate level years of relevant managed services experience handling cross technology infrastructure
Moderate level knowledge in ticketing tools preferably Service Now
Moderate level working knowledge of ITIL processes
Moderate level experience working with vendors and/or 3rd parties

Job Responsibility

Proactively monitors the work queues
Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA
Updates tickets with resolution tasks performed
Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner
Captures all required and relevant information for immediate resolution
Provides second level support to all incidents, requests and identifies the root cause of incidents and problems
Communicates with other teams and clients for extending support
Executes changes with clear identification of risks and mitigation plans
Follows the shift handover process
Escalates all tickets to seek the right focus from CoE and other teams

Fulltime

Information System Security Engineer - Senior

In support of a challenging, critical, and rewarding program that provides integ...

Location

United States , Warrenton

Salary:

185000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Knowledge and experience with NESSUS/ACAS and Trellix administration
Experience in Splunk role while working in a Splunk Clustered Environment
Must be able to work a 40-hour work week, normally Monday through Friday
Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
Ability to travel (5-10%) primarily within 75 miles
Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project, and Visio
Exceptional attention to detail
excellent verbal and written communication skills
strong critical thinking, organizational, time-management, and problem-solving skills

Job Responsibility

Endpoint Security Engineering (Trellix/ePO): Expertly design, configure, and maintain Trellix components (ePO, Trellix Agent, DLP, HIPS, Policy Auditor, ABM, and VSE) across Windows and Linux environments
Author and deploy endpoint security policies for ENS modules (Threat Prevention, Firewall, Web Control) based on DISA STIGs and organizational needs
Develop custom signatures, rules, and exceptions to address zero-day threats and specific operational requirements
Validate custom exceptions to ensure uninterrupted operation of mission-critical processes without compromising compliance
Vulnerability Management (ACAS/Nessus): Design enterprise-wide vulnerability scanning strategies and manage the deployment of Security Centers and Nessus scanners
Serve as the final escalation point for complex scan issues, credentialing problems, and system communication failures
Configure automated reporting of compliance data to continuous monitoring systems and risk-scoring repositories
Security Integration & Engineering: Integrate Trellix and ACAS with tools such as Splunk, XSOAR, and ServiceNow to automate workflows and enhance incident response
Provide authoritative recommendations and ACAS-generated artifacts to support the Assessment and Authorization (A&A) process and RMF packages for Authority to Operate (ATO)
Lead the maintenance and scalability of test, development, and operational environments, collaborating with Network and DevSecOps teams to enhance resilience

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Senior MS Engineer - ACI

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow
Proficiency in active listening, with techniques like paraphrasing and probing for further information
Excellent planning skills, able to anticipate and adjust to changing circumstances
Strong ability to communicate and engage across different cultures and social groups
Adaptability to changing conditions and flexibility in approach
Client-focused mindset, always putting their needs and positive experience first
A positive outlook and the ability to work well under pressure
Willingness to put in longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience

Job Responsibility

Ensure that clients' security infrastructures and systems remain operational
Monitor, identify, investigate, and resolve technical incidents and problems
Handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA)
Actively manage work queues, perform operational tasks, and update tickets with resolution actions
Log incidents promptly and provide second-level support
Execute changes responsibly, flagging risks and mitigation plans
Work closely with automation teams to optimize efforts and automate routine tasks
Ensure seamless handovers during shift changes
Audit incident and request tickets for quality, recommending improvements
Contribute to trend analysis reports to identify automation opportunities

Fulltime

Information System Security Engineer - Senior

In support of a challenging, critical, and rewarding program that provides integ...

Location

United States , San Antonio

Salary:

160000.00 - 175000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Experience in Splunk role while working in a Splunk Clustered Environment
Knowledge and experience with NESSUS/ACAS and Trellix administration
Must be able to work a 40-hour work week, normally Monday through Friday
Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
Ability to travel (5-10%) primarily within 75 miles
Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project, and Visio
Exceptional attention to detail
excellent verbal and written communication skills
strong critical thinking, organizational, time-management, and problem-solving skills

Job Responsibility

Experience creating custom dashboards, writing queries, building, and generating reports, and setting up alerts and notifications using all the Cyber tools (Splunk, Tenable, Trellix)
Demonstrated proficiency with recognizing and onboarding new data sources into the cyber tools and analyzing the data for anomalies and trends
Primarily responsible for maintaining the test and operational environments to include all cybersecurity tool sets and collaborating with systems and network engineers
Use knowledge, skills, and ability to conduct research for designing, integrating, and implementing security controls into current and future products/systems thus ensuring these systems can be accredited based on compliance with the Joint Special Access Program Implementation Guide (JSIG)
Recommend the components to implement system security requirements using intimate knowledge of security design best practices for information systems throughout the system development life cycle to support the generation of security engineering products
Assist with the design, deployment, and administration of a multi-site, distributed Splunk environment including Multi-site Clustering, Search Head Clustering, Universal Forwarders, Deployer, and Deployment Server
Configure, operate, and maintain Trellix and its components (ePolicy Orchestrator, Trellix Agent, Data Loss Prevention, Host Intrusion Prevention System, Policy Auditor, Asset Baseline Monitor, and Virus Scan Enterprise) on Windows and Linux creating exceptions to allow essential processes to continue uninterrupted
Administration/operation of information security compliance tools/platforms with a special concentration in managing Tenable Security Center and NESSUS
Provide Tier 1, 2, and 3 maintenance support for deployed cyber security technologies
Assist with periodic and regular security assessments

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Senior MS Engineer - SDWAN

Join NTT DATA as a Senior Networking Managed Services Engineer, where you will e...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools
At least one technical certification in the above-mentioned technologies
Strong planning skills, with the ability to anticipate and adapt to changing circumstances
Adaptability and resilience in a dynamic work environment
Ability to communicate and work effectively across different cultures and social groups
Proficiency in active listening and client-centric communication
A positive outlook and the ability to work well under pressure
A client-first attitude, always seeking to create positive client experiences
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience

Job Responsibility

Ensure the operational excellence of client IT infrastructure
Proactively monitor, identify, investigate, and resolve technical incidents and problems
Work closely with clients and internal teams to restore services in line with SLAs
Review client requests and tickets, applying technical expertise to resolve them
Handle second-line support incidents and requests of medium complexity
Contribute to project work
Proactively monitor work queues, execute operational tasks, and update tickets
Identify, analyse, and log issues before they escalate
Communicate with other teams and clients to provide support and ensure changes are executed with clear risk identification and mitigation plans
Highlight key tickets and upcoming critical tasks during shift handover

Fulltime

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Senior Engineer - MS, Network Security

Job Description

Job Responsibility

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