Senior Engineer, Interactive Voice Response - AI/ML Job at Geico (Palo Alto, CA)

Senior Engineer, Interactive Voice Response - AI/ML

Our Service Engineering team at GEICO is revolutionizing customer service using ...

Location

United States , Chevy Chase

Salary:

100000.00 - 215000.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++
Proven experience designing, developing, and deploying AI or machine learning models (LLMs) in production environments, with a focus on scalability and performance
Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS)
Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation
Experience in building products using micro-service-oriented architecture and extensible REST APIs
Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
Experience with continuous delivery and infrastructure as code
Experience in leveraging PowerShell scripting
Experience in existing Operational Portals such as Azure Portal
Experience with application monitoring tools and performance assessments

Job Responsibility

Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience
Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
Stay at the forefront of AI and distribute systems research, bringing innovative approaches and tools into production environment
Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
Consistently share best practices and improve processes within and across teams

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

Senior Staff Engineer, Interactive Voice Response - AI/ML

Our Service Engineering team at GEICO is revolutionizing customer service using ...

Location

United States , Palo Alto, CA; New York City, NY; Chevy Chase, MD

Salary:

130000.00 - 260000.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Hands-on proficiency with modern AI/ML frameworks and tools (e.g., TensorFlow, PyTorch) and programming languages such as Python, Java, or C++
Proven experience designing, developing, and deploying AI or machine learning models(LLMs) in production environments, with a focus on scalability and performance
Strong software engineering background with expertise in building large-scale distributed systems, preferably in cloud environment (Azure or AWS)
Demonstrated ability to apply AI/ML solutions to real-world business problems, delivering measurable impact in areas such as natural language processing, speech recognition, recommendation systems, or intelligent automation
Experience in building products using micro-services oriented architecture and extensible REST APIs
Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
Experience with continuous delivery and infrastructure as code
Experience in leveraging PowerShell scripting
Experience in existing Operational Portals such as Azure Portal
Experience with application monitoring tools and performance assessments

Job Responsibility

Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels (voice, IVR, chat)
Build and optimize multi-agent systems that enable intelligent, collaborative decision-making to improve automation and customer experience
Collaborate with cross-functional teams (engineering, product, data science) to translate business requirements into scalable AI/ML solutions
Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring
Stay at the forefront of AI and distributed systems research, brining innovative approaches and tools into production environment
Utilize programming languages like Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
Consistently share best practices and improve processes within and across teams

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

New

Corporate Sales Executive

Generating and increasing revenue growth with existing and new corporate account...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts
Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services
Updating Marketing team with the competitive new offers
Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized
Work together with Marketing & decision Support to ensure account strategies are understood and actioned for assigned accounts

Job Responsibility

Manage a portfolio of 30–40 Vodafone industrial accounts
Deliver financial targets including revenue, connections, TCV, gross margin, market share, net margin, sales, and NPS
Identify, qualify, and develop new sales opportunities across assigned accounts
Grow and manage a strong sales pipeline through the full sales cycle
Conduct 3–4 customer visits daily to strengthen relationships and drive growth
Introduce new products, innovations, and solutions to key customer decision makers
Engage with CEOs and Sales Directors to understand customer strategic and operational needs
Assess risks and threats across the account portfolio and adjust plans accordingly
Analyze competitor pricing and offerings and align Vodafone solutions with customer needs
Focus on delivering a strong customer experience and communicate new offers on time

New

Warehouse Distribution Center Associate

NAPA Auto Parts is seeking a skilled and energetic Warehouse Associate to join o...

Location

United States , Houston

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Possess the stamina to stand and walk for the entire shift
Capable of lifting and moving parts of up to 50 pounds and pushing and pulling 300 pounds with use of mechanical aids
Able to repeatedly bend, twist, squat, climb, and reach with the use of ladder when necessary
Basic math skills to identify product quantity
Able to read and recognize alphanumeric sequences
Basic understanding of and ability to operate a computer and RF scanning equipment
Have the availability to work M-F with occasional weekend work as needed

Job Responsibility

Receiving – Unload inbound shipments safely and move product to storage locations. Count all product, compare to manifest, and check shipments for damage. Efficiently stack and store product in the appropriate areas. Sign for inbound shipments, when necessary
Order Picking – Ensure the correct number and type of product is picked. Transport orders to shipping locations
Quality – Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances as needed
Inventory – Keep accurate records and reports. Ensure proper stock rotation
Safety, Housekeeping, Security: Maintain a clean, neat, and orderly work area. Support and abide by the company’s safety program including all safety initiatives, policies and procedures
Performance - Meet productivity standards while tracking key performance indicators (KPI’s)
Decision Making - Identify and solve problems that come up during daily warehouse operations
All other duties as assigned by leadership

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Fulltime

New

Guest Environment Expert

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...

Location

United States , Longboat Key

Salary:

18.50 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

ensuring a safe work place
following company policies and procedures
maintaining confidentiality
upholding quality standards
ensuring uniform, personal appearance, and communications are professional
being on feet and moving around (stand, sit, or walk for an extended time)
taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)

Job Responsibility

delivering guest requests
stocking carts
cleaning rooms and public spaces
maintaining the appearance and cleanliness of the whole hotel

Fulltime

New

VBU Decision Support BP Lead

The main purpose is to operate efficiently to support a company's commercial and...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Excellent communication skills
Solving problems and make effective decisions with strong analytical skills
Excellent command of Microsoft Excel
Bachelor degree in Accounting/economics/business
3 to 5 years of experience in finance

Job Responsibility

Handling monthly closure process and margin meeting to justify to the top management any variance vs. budget
Handling Budgeting & Forecasting according to each forecast cycle submitted to the management in collaboration of commercial team plans
Finalize Business cases, launching new tariffs, new prepositions and bidding cases to support the commercial team along with each new proposal
Prepare weekly Outlook to stand on any variance vs. budget
Responsible for preparing product profitability down to EBIT
Handling Integrated Revenues, costs & margins
Responsible for Month End closure and margin meeting to justify to the top management any variance vs. budget
Responsible for the all budget cycles for the segment & products
Responsible for all business cases for the segment & products
Handling all communications needed to accomplish the function’s objectives

New

Warehouse Distribution Center Associate

NAPA Auto Parts is seeking a skilled and energetic Warehouse Associate to join o...

Location

United States , Coppell

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Possess the stamina to stand and walk for the entire shift
Capable of lifting and moving parts of up to 50 pounds and pushing and pulling 300 pounds with use of mechanical aids
Able to repeatedly bend, twist, squat, climb, and reach with the use of ladder when necessary
Basic math skills to identify product quantity
Able to read and recognize alphanumeric sequences
Basic understanding of and ability to operate a computer and RF scanning equipment
Have the availability to work M-F with occasional weekend work as needed

Job Responsibility

Receiving – Unload inbound shipments safely and move product to storage locations. Count all product, compare to manifest, and check shipments for damage. Efficiently stack and store product in the appropriate areas. Sign for inbound shipments, when necessary
Order Picking – Ensure the correct number and type of product is picked. Transport orders to shipping locations
Quality – Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances as needed
Inventory – Keep accurate records and reports. Ensure proper stock rotation
Safety, Housekeeping, Security: Maintain a clean, neat, and orderly work area. Support and abide by the company’s safety program including all safety initiatives, policies and procedures
Performance - Meet productivity standards while tracking key performance indicators (KPI’s)
Decision Making - Identify and solve problems that come up during daily warehouse operations
All other duties as assigned by leadership

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Fulltime

New

Guest Environment Expert

Our jobs aren’t just about giving guests a clean room and a freshly made bed. In...

Location

United States

Salary:

14.44 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Skilled in a wide range of housekeeping functions
Ensuring a safe workplace
Following company policies and procedures
Maintaining confidentiality
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Job Responsibility

Maintaining the appearance and cleanliness of the whole hotel
Delivering guest requests
Stocking carts
Cleaning rooms and public spaces
Creating a great guest experience

Fulltime

Senior Engineer, Interactive Voice Response - AI/ML

Geico

Location:
United States , Palo Alto, CA ▼
New York City, NY
Chevy Chase, MD

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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