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Senior Engineer I, Key Account Technology

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Randstad

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Location:
Japan , Tokyo 23 wards

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

6000000.00 - 15000000.00 JPY / Year
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Job Description:

The Key Account Technology Engineer is the *** product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer. This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region.

Job Responsibility:

  • Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications
  • Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites
  • Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D
  • Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development
  • Responsible for the performance of our equipment at the customer
  • Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports
  • Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base
  • Support process team in demo lab execution of customer specific DOEs and processes
  • Own execution of customer demos for new processes and NPIs

Requirements:

  • Masters in chemical engineering, electrical engineering, physics, or material science
  • 5-10 years in the semiconductor wafer processing or capital equipment industry with experience in process engineering and/or technical marketing
  • Direct experience with silicon wafer processing preferred
  • Strong problem-solving skills
  • Ability to collaborate and partner with key stakeholders and customers
  • Demonstrated ability to communicate effectively in verbal and written form
  • Present advanced technical constructs in direct and concise manner
  • Travel up to 10% - 25%, domestically and internationally (Ability to travel internationally)
  • Fluent in Chinese (as the role support the customer in Taiwan) and business level of English

Nice to have:

Direct experience with silicon wafer processing

What we offer:
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 労災保険

Additional Information:

Job Posted:
May 26, 2026

Expiration:
April 23, 2027

Employment Type:
Fulltime
Work Type:
On-site work
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