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Baxter Logo Baxter · IT - Software Development

Senior Engineer, Global Technical Services

United States, Deerfield Employment contract 96000.00 - 132000.00 USD / Year · Job Posted May 10, 2026
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Job Description

The Senior Engineer in Global Services plays a critical role in enabling successful product launches and sustained lifecycle performance by leading Service Design for assigned products. This role applies engineering expertise alongside systems thinking, business acumen, and cross‑functional coordination to ensure that products, product-specific processes, and supporting service capabilities are developed holistically and meet defined technical, operational, and commercial objectives. The Senior Engineer represents the collective needs of global service cross‑functions - including operations, supply chain, customer support, quality, and commercial stakeholders within defined product teams - and makes informed, balanced decisions on their behalf. The role requires a high degree of independence and technical leadership within a product-focused scope.

Job Responsibility

  • Lead service design for assigned products, ensuring serviceability, scalability, cost‑effectiveness, and alignment with business and platform strategies across the product lifecycle
  • Define and integrate product‑level service requirements into product architecture, development processes, and launch readiness activities
  • Conduct serviceability assessments and deliver clear, actionable recommendations to product development and engineering teams
  • Serve as the primary service representative on product core teams, advocating for cross‑functional service needs and making balanced, informed decisions
  • Coordinate alignment and information flow between corporate product teams and regional service organizations to support successful execution
  • Analyze service performance metrics to identify risks, gaps, and improvement opportunities
  • lead CAPA efforts using structured root‑cause analysis
  • Independently plan and lead complex service‑related engineering initiatives, providing technical guidance, mentorship, and oversight as needed

Requirements

  • Bachelor’s degree in a core engineering discipline with 3+ years of progressive engineering experience
  • Strong engineering foundation in one or more core disciplines (mechanical, electrical, software, systems, manufacturing, or process engineering)
  • Proven ability to work independently and influence cross‑functional product teams without direct authority
  • Excellent written, verbal, and interpersonal communication skills with strong organizational effectiveness
  • Demonstrated capability to analyze ambiguous problems, apply sound judgment, and make data‑driven product‑level decisions
  • Solid understanding of GMP, quality systems, and regulated product development environments

Nice to have

  • Experience with service engineering, service design, or product lifecycle management
  • familiarity with change control and design/configuration management
  • Lean / Six Sigma training or applied continuous improvement experience

What we offer

  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
  • family and medical leaves of absence
  • paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits
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  • Lead service design for assigned products, ensuring serviceability, scalability, cost-effectiveness, and alignment with business and platform strategies across the product lifecycle
  • Define and integrate product-level service requirements into product architecture, development processes, and launch readiness activities
  • Conduct serviceability assessments and deliver clear, actionable recommendations to product development and engineering teams
  • Serve as the primary service representative on product core teams, advocating for cross-functional service needs and making balanced, informed decisions
  • Coordinate alignment and information flow between corporate product teams and regional service organizations to support successful execution
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  • lead CAPA efforts using structured root-cause analysis
  • Independently plan and lead complex service-related engineering initiatives, providing technical guidance, mentorship, and oversight as needed
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  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • medical and dental coverage that start on day one
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The Senior Engineer in Global Services plays a critical role in enabling success...
Location
Location
United States , Deerfield
Salary
Salary:
96000.00 - 132000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a core engineering discipline with 3+ years of progressive engineering experience
  • Strong engineering foundation in one or more core disciplines (mechanical, electrical, software, systems, manufacturing, or process engineering)
  • Proven ability to work independently and influence cross-functional product teams without direct authority
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  • Demonstrated capability to analyze ambiguous problems, apply sound judgment, and make data-driven product-level decisions
  • Solid understanding of GMP, quality systems, and regulated product development environments
Job Responsibility
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  • Coordinate alignment and information flow between corporate product teams and regional service organizations to support successful execution
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  • Independently plan and lead complex service-related engineering initiatives, providing technical guidance, mentorship, and oversight as needed
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