Senior Engineer, Device Hardware & Fleet

• Own end-to-end hardware performance and reliability of Android device fleet, including monitoring, diagnostics, and issue resolution
• Lead hardware troubleshooting and root cause analysis for field issues (battery, thermal, display, connectivity, power)
• Evaluate, implement, and optimize enterprise MDM/EMM solutions to improve remote access, observability, and OTA update reliability
• Define and validate hardware standards and specifications for new device models
• conduct benchmarking and certification
• Partner with Android software, backend, and device management teams to resolve hardware-software integration issues
• Manage vendor relationships including evaluation, escalation, and performance management
• Evaluate tradeoffs between GMS-certified and non-GMS devices
• Drive hardware lifecycle strategy including procurement guidance, failure tracking, replacement strategy, and end-of-life planning
• Review and validate compatibility of ancillary equipment

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
• 4-7 years Experience in hardware engineering, device reliability, IoT/edge systems, and Android based devices
• 4-7 years experience Hands-on experience troubleshooting hardware issues in production environments
• 4-7 years Experience with Google Mobile Services (GMS) certification requirements and Android device compliance
• 4-7 years Experience with MDM/EMM platforms including device control and OTA updates
• 4-7 years Experience working with external hardware vendors/OEMs and managing device quality
• At least 18 years of age
• Legally authorized to work in the United States

Acceptable areas of study include Computer Engineering, Electrical Engineering, or related field

• annual stock grant
• employee stock purchase plan
• 401(k)
• access to free, year-round money coaches
• medical, dental and vision insurance
• flexible spending account
• paid time off and up to 12 paid holidays
• paid parental and family leave
• family building benefits
• back-up care
• enhanced family support
• childcare subsidy
• tuition assistance
• college coaching
• short- and long-term disability
• voluntary AD&D coverage
• voluntary accident coverage
• voluntary life insurance
• voluntary disability insurance
• voluntary long-term care insurance
• mobile service & home internet discounts
• pet insurance
• access to commuter and transit programs