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Senior Engineer — SRF SCM RAN

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Ericsson

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Location:
India , Noida

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Engineer — SRF SCM RAN is responsible for planning, executing and owning software upgrades, configuration changes and related service quality activities for the RAN (2G/3G/4G) within the operations organization. The role ensures change activities meet SLA/WLA targets, follow correct methodologies to avoid outages, and include post‑upgrade verification and troubleshooting.

Job Responsibility:

  • Execute and take ownership of RAN software upgrades/updates (BSC, eNodeB) and configuration changes according to approved change management processes
  • Prioritize and handle assigned work requests to meet SLA/WLA objectives
  • manage workload and escalations
  • Prepare and validate upgrade/change plans, rollback procedures and risk assessments prior to execution
  • Coordinate with cross‑functional teams (NOC, field engineering, RF, software teams, vendors) to schedule and perform upgrades with minimal service impact
  • Perform post‑upgrade validation, KPI checks and troubleshooting for downgraded or impacted sites, especially LTE (4G) cells
  • Monitor key service performance indicators (e.g., accessibility, retainability, throughput, RRC success, handover metrics) and interpret results to guide corrective actions
  • Maintain accurate change logs, configuration records and documentation for all activities performed
  • Organize in‑house training, create runbooks, and maintain backup plans to ensure continuity and knowledge transfer
  • Participate in technical reviews and recommend process or configuration improvements to enhance stability and service quality
  • Ensure strict compliance with safety, security and operational procedures to prevent outages caused by incorrect methodology

Requirements:

  • Bachelor’s degree in Telecommunications, Electronics, Computer Science or related field (or equivalent experience)
  • Strong understanding of mobile RAN technologies (2G/3G/4G) and RAN node architecture (BSC, eNodeB)
  • Hands‑on experience with software upgrade processes for RAN nodes and managing configuration changes in live networks
  • Proven ability to troubleshoot post‑upgrade site issues, particularly LTE down‑site or degraded performance cases
  • Good knowledge of service network/application characteristics and KPIs, and ability to interpret KPI trends to diagnose problems
  • Familiar with change management, release management and operational SLAs/WLAs
  • Excellent communication and coordination skills
  • able to work under pressure and manage multiple priorities
  • Experience with vendor tools and OSS platforms used for RAN configuration and monitoring preferred

Additional Information:

Job Posted:
March 21, 2026

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