Senior Engagement Manager Job at BlackLine (New York)

Senior Community Engagement Manager

The Airbnb Community team is looking for an experienced Community Engagement pro...

Location

Italy , Milan

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in Community Management or Consulting, Strategy, Innovation, Operations, Project Management
Strong strategic project management skills with experience leading programs and processes
Ability to approach Community through a strategic business lens and align Community goals with business goals
Entrepreneurial, solution oriented, growth mindset
Highly autonomous and self-driven
Strong verbal communication and interpersonal skills
Effective cross functional partner with ability to influence through persuasion, negotiation, and consensus building
Passion for Airbnb, our Hosts, and the mission of the company
Fluent in Italian and English. Excellent written and oral communication skills
Based in Milan (strong preference)

Job Responsibility

Act as the primary bridge between the local Airbnb team and the Host Community, coordinating and prioritizing cross functional activities that entail community action across the territory
Lead Community growth, engagement and impact projects and initiatives from planning to delivery
Develop and execute local Community Programs with clear communication, efficient resource usage, and a deep focus on overall project execution
Collaborate across functions to drive meaningful impact within Airbnb and its Host Community
Coordinate the activities of 2 team members on an interim basis
Develop and test new methods for growing our host communities across Italy
Identify new approaches to recruit, onboard and manage new community leaders
Design effective initiatives and content strategies to drive Host engagement in Community programs and foster conversation
Support global Community Engagement Programming and evolve for local language and needs
Organize and lead effective Community events, both online and in-person

Senior Strategic Engagement Manager

The Atlassian Advisory Services team is a globally distributed group of dedicate...

Location

United States , San Francisco; Austin; New York; Seattle

Salary:

129800.00 - 208400.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience within SaaS companies
5+ years of Services or Success customer-facing roles
Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously
Customer discovery/value realization skills
Experience identifying and interpreting themes from customer data
Experience working on cross-team projects, engaging with Sales, Product, Support, Customer Success Management and other teams
Experience helping an organization adopt an Atlassian product or similar product
Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting

Job Responsibility

Lead the Atlassian Advisory Services paid engagements with some of our largest customers, helping them unlock the potential of their teams and drive outcomes with the Atlassian System of Work
Manage client expectations, services engagement health, and ensure successful completion of delivery work with the customer
Collaborate with Atlassian teammates for your client engagements including co-creating long-term strategic engagement and adoption plans with Sales and Success counterparts
Facilitate a deeper level of engagement with Advisory Services customers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Tts trade senior supplier engagement manager

The position is within the Supplier Engagement function of the Global Supplier F...

Location

Brazil , São Paulo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
Experience leading cross-functional team to define and achieve high value business goals
Broad and diverse functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
Experience in scenario development and forecasting as well as experience serving a range of clients
Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Demonstrated problem-solving and decision-making skills
Demonstrated analytical and influencing skills

Job Responsibility

Lead and mentor a team of professionals in the supplier engagement team in Brazil
Foster a culture of continuous improvement and collaboration
Ensure periodic calls with all Buyers to share program trends, understand Buyer payment flows, analyze assets behaviors and inactive supplier's validation
Manage/oversee vendor relationships, performance and external partnerships
Stay abreast of industry changes and customer needs to drive innovation
Conduct thorough market research to understand industry trends and identify opportunities for supply chain finance solutions
Develop close co-ordination with Banking, Global Teams, Trade Sales and Service Sales organization
Build strong working relationship with Risk teams
Provide support on Global Initiatives/Projects
Develop close co-ordination with Banking, Global Teams, Trade Sales and TTS Sales

Fulltime

Senior Product Engagement Manager

As our Senior Product Engagement Manager for Clarity - you will play a critical ...

Location

United States

Salary:

130000.00 - 170000.00 USD / Year

Bloomreach

Expiration Date

Until further notice

Requirements

4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
Background working with SaaS, eCommerce, AI, or fast-moving startup environments
Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases

Job Responsibility

Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
Analyze customer behavior, usage patterns, and performance data to identify insights and improvement opportunities
Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritized opportunities for Product and Engineering
Identify friction points - technical, experiential, or organizational - and coordinate cross-functional solutions
Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
Provide Sales with early value stories, proof points, and risk indicators emerging from trials
Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
Help establish trial metrics, health indicators, and early success criteria

What we offer

Health care including medical, dental, and vision insurance
401k Plan with employer contribution
A great deal of freedom and trust
Flexible working hours
Work virtual-first
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program

Fulltime

Senior Product Engagement Manager

Senior Product Engagement Manager for Clarity will play a critical role in shapi...

Location

Slovakia , Bratislava

Salary:

4000.00 EUR / Month

Bloomreach

Expiration Date

Until further notice

Requirements

4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
Background working with SaaS, eCommerce, AI, or fast-moving startup environments
Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases
Product-minded and curious, able to frame problems, define hypotheses, and contribute to product direction
Naturally collaborative and comfortable blurring traditional role boundaries to drive clarity and progress across teams
Proactive, resourceful, and able to create structure in environments where frameworks are still being defined

Job Responsibility

Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
Analyse customer behaviour, usage patterns, and performance data to identify insights and improvement opportunities
Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritised opportunities for Product and Engineering
Identify friction points - technical, experiential, or organisational - and coordinate cross-functional solutions
Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
Provide Sales with early value stories, proof points, and risk indicators emerging from trials
Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
Help establish trial metrics, health indicators, and early success criteria

What we offer

Restricted Stock Units or Stock Options
Company performance bonus
Employee referral bonus of up to $3,000
Great deal of freedom and trust
Flexible working hours
Virtual-first work with several Bloomreach Hubs
Company events
5 paid days off to volunteer
People Development Program
Communication coach

Fulltime

Senior Product Engagement Manager

Senior Product Engagement Manager for Clarity - you will play a critical role in...

Location

Czechia

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

4–6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles
Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives
Background working with SaaS, eCommerce, AI, or fast-moving startup environments
Demonstrated ability to operate effectively in ambiguous, evolving product landscapes, where processes and responsibilities shift
Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements or solution proposals
Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights
Comfortable leading customer-facing engagements across both new and existing accounts, particularly during early product adoption phases
Product-minded and curious, able to frame problems, define hypotheses, and contribute to product direction
Naturally collaborative and comfortable blurring traditional role boundaries to drive clarity and progress across teams
Proactive, resourceful, and able to create structure in environments where frameworks are still being defined

Job Responsibility

Help define and manage the Clarity trial program end-to-end, including POCs, pilots, onboarding, and early deployments
Run experimentation programs, including A/B tests and hypothesis-driven trials, to understand what drives activation and engagement
Analyse customer behaviour, usage patterns, and performance data to identify insights and improvement opportunities
Act as a product owner for trial-related workflows, translating learnings into clear requirements, recommendations, and prioritised opportunities for Product and Engineering
Identify friction points - technical, experiential, or organisational - and coordinate cross-functional solutions
Build strong relationships with stakeholders at both new and existing customers across eCommerce, digital, IT, and product teams
Provide Sales with early value stories, proof points, and risk indicators emerging from trials
Contribute to building scalable playbooks, onboarding materials, and experimentation guidelines
Help establish trial metrics, health indicators, and early success criteria

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program with counselors

Senior Manager, Trust Engagement

The Trust Engagement team is a globally distributed team of security & complianc...

Location

United States

Salary:

221400.00 - 289050.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of progressive experience across management roles, in Security, Governance, Risk, and Compliance domains
Experience mentoring and developing high performing teams, with a track record of elevating team capability and fostering a culture of excellence
Demonstrated ability to influence cross functional teams and drive organizational change in security, risk, and compliance domains
Proven success in driving programs that scale trust and security practices across large organizations
Evidence of impact beyond individual projects, such as shaping strategy or leading initiatives that span multiple departments or regions
Proven ability to brief and influence executives and customers on trust, security, and compliance strategy
Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Experience in a large-scale enterprise Cloud solutions

Job Responsibility

Provide leadership, mentorship, and manage a high performing team of AMER based professionals, fostering a culture of technical excellence and continuous improvement across the Trust Engagement function
Contribute to strategic planning for the Trust Engagement function with senior leadership, shaping and executing a winning enterprise strategy that aligns with Atlassian’s Trust objectives
Drive improvements in processes, tooling, and reporting to enhance the effectiveness and scalability of Trust Engagement programs
Partner cross functionally with security, compliance, and legal teams on strategic initiatives that deliver customer trust outcomes at scale
Act as the primary point of contact for Strategic & Enterprise customer escalations, driving timely resolution and preventing recurrence through post incident reviews and process improvements
Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Technical Engagement Manager

Play a pivotal role in driving customer outcomes by providing technical and oper...

Location

United States

Salary:

178000.00 - 260000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

7+ years of experience in consulting, technical delivery, or customer-facing roles
Focus on platform migrations, front-end web implementations, AI business process transformation, or similar complex technical projects
Understanding of modern web architectures, including agentic systems, composable architectures, and frontend frameworks
Proven track record of leading both post-sales delivery engagements and account expansion efforts
Excel at managing cross-functional teams and stakeholders
Strong communicator, capable of translating technical concepts into business value
Experience working with cloud platforms and DevOps practices

Job Responsibility

Act as the technical delivery leader for Professional Services engagements
Work backwards from customer business and technical outcomes to define success criteria and delivery plans
Manage cross-functional delivery teams
Monitor project health, identify risks, and implement mitigation strategies
Serve as the primary point of contact for customers
Partner with the account team to identify and coordinate technical pursuits
Develop customer-tailored project proposals and statements of work
Support Vercel engineers when presenting technical solutions to customers
Contribute to the development of new service offerings
Help mature Vercel’s Professional Services delivery capabilities

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - mentorship and events
Flexible Time Off
Gear and WFH budget

Fulltime

Senior Engagement Manager

BlackLine

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Senior Engagement Manager

BlackLine

Location:United States , New York

Category:IT - Administration

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

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