Job Description:
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With more than 1,500 Optimizers across 12 global locations, we operate as one global team, grounded in ownership, transparency, and continuous improvement. Our Amsterdam hub plays a central role in delivering onboarding excellence across EMEA. The Senior Engagement Manager (IC3) is a senior, customer-facing delivery role at the intersection of project management, consulting, and SaaS implementation. In this role, you will own complex customer onboarding programs end-to-end, partnering directly with senior customer stakeholders and cross-functional Optimizely teams to deliver predictable, high-quality outcomes at scale. You will manage multiple engagements in parallel, navigate ambiguity, actively manage risk and change, and be accountable for outcomes — not just execution. This role is ideal for experienced Project Managers, Delivery Leads, or Consultants who enjoy hands-on ownership, structured problem-solving, and working in an international, fast-moving SaaS environment — without formal people management responsibilities.
