Senior Engagement Manager, Prototyping And AI Customer Engineering Job at Randstad (Tokyo)

Senior Customer Program Manager

We are seeking a Senior Customer Program Manager (CPM) to join the Copilot Agent...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience
4+ years of experience in a customer-facing role, preferably in program management, solution architecture, consulting or technical strategy within Microsoft365
2+ years of experience with low code platforms like Copilot Studio and Power Platform
2+ years of experience with AI solutions (ex: Microsoft365 Copilot) - envisioning and building enterprise grade solutions using low code/no code platforms
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Qualify, develop and maintain relationships with a portfolio of enterprise customers, understanding their business needs, objectives and implementation challenges to unblock the adoption of Copilot agents and extensibility
Through regular product briefings, roadmap sessions, discovery and envisioning activities, land the value and opportunity of agents and extensibility, helping inform customer strategy to maximize value realization
Lead and manage customer engagements focused on the development, deployment and integration of Copilot agents, ensuring projects meet business needs
Provide deep technical guidance, solutioning and assistance to customers, helping them to leverage Copilot agents and extensibility through the entire lifecycle from scenario discovery to build and implementation
Gather customer feedback and work closely with the product and engineering teams to triage, prioritize and drive continuous improvement in Copilot solutions
Monitor and report on the adoption and performance of Copilot agents, providing insights and recommendations to both customers and engineering stakeholders
Work collaboratively with internal teams, including sales, marketing, and engineering, to align customer needs with product development and go-to-market strategies
Ability to propose tech architecture and design based on customer/scenario requirements
Ability to develop a prototype to demonstrate the value of Copilot agents and extensibility
Core understanding of Copilot architecture and agent models for extensibility, such as the ability to customize UI, Orchestrator, or BYO foundational models/LLMs to help customers understand the key differentiations of Copilot & extensibility versus competitors

Fulltime

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
Familiarity with ethical considerations and responsible AI implementation is a strong plus

Job Responsibility

Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget on an annual basis
Employee Assistance Program with counselors

Fulltime

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

Czechia

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
Familiarity with ethical considerations and responsible AI implementation is a strong plus

Job Responsibility

Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget on an annual basis
Employee Assistance Program with counselors

Fulltime

Senior AI Product Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

Slovakia

Salary:

4000.00 EUR / Month

Bloomreach

Expiration Date

Until further notice

Requirements

3–6+ years in B2B SaaS Product Management, with experience in high growth, innovative product environments
Proven success delivering AI powered or GenAI driven features, or a strong demonstrable interest and understanding of how LLMs, embeddings, and conversational interfaces drive product value
Hands on involvement in product led growth initiatives and scaling usage of intelligent product experiences
Demonstrated comfort working with engineers, data scientists, and researchers in cross functional, global teams
Familiarity with ethical considerations and responsible AI implementation is a strong plus

Job Responsibility

Drive the development of new AI-native capabilities within Clarity, from ideation through to launch, with a focus on unlocking real business value
Collaborate closely with engineers, designers, and product leaders to rapidly prototype and iterate on features powered by Generative AI and LLMs
Engage deeply with customers to understand their evolving needs in the AI space and translate those into innovative, intelligent product solutions
Partner with Customer Success and Data teams to ensure successful rollout of new AI driven features, streamlining workflows and gathering both qualitative and quantitative feedback
Stay on the pulse of AI and GenAI advancements, market trends, and competitive offerings, translating insights into strategic bets and product direction
Set the gold standard for how AI features are delivered, ensuring strong user adoption, ethical implementation, and customer satisfaction
Monitor and report on AI product usage, performance, and business impact using a data-first approach, ensuring every decision is backed by insight
Regularly synthesize findings and communicate progress, opportunities, and outcomes to leadership and cross-functional stakeholders

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first with several Bloomreach Hubs available across three continents
Company events
5 paid days off to volunteer
People Development Program
Communication coach available
Leader Development Program
$1,500 professional education budget annually
Employee Assistance Program with counselors

Fulltime

Senior AI Product Manager

We are investing massively in developing next-generation, agentic and generative...

Location

United Kingdom , London

Salary:

Not provided

Satalia

Expiration Date

Until further notice

Requirements

Proven relevant Product Management experience
Experience developing AI products
Conceptual understanding of AI
BA/BS Computer Science/ related technical degree, or 3+ years equivalent technical experience
Success defining and launching software products
An understanding of the software development lifecycle
Experience working with data scientists
Knowledge of product methodologies such as user story mapping, user personas
Demonstrable ability to determine value
Strong problem solving and analytical capabilities

Job Responsibility

Design the start-to-end experience of an early stage, B2B AI product
Manage the entire product life cycle
Own roadmap plans and prioritise features to support ongoing delivery in line with client expectations
Work closely with development and data science teams to ensure on time delivery of product releases and oversee the product backlog
Conduct requirements gathering, reviews, and design review meetings with stakeholders, domain experts and technical architects
Analyse market trends and closely monitor product competitors
Perform business and technology analyses, based on product and user needs
Act as the subject matter expert of the product area and market internally (engineering, sales, pre-sales, and marketing) as well as externally (business partners, agencies, customers)
Research, gather, and define product's business requirements from discussions with users, clients, partners, sales and other sources for current and future product releases
Cooperate with other teams on product integrations and understand how products can be made so they are are reusable for other clients, not as an off-the-shelf product but a customisable product

What we offer

Development - annual development budget to upskill yourself
Annual bonus - when Satalia does well, we all do well
Remote working - café, bedroom, beach - wherever works
Impactful projects - focus on bringing meaningful social and environmental change
People oriented culture - wellbeing is a priority, as is being a nice person
Truly flexible working hours - school pick up, volunteering, gym - no problem
Generous leave - 27 days’ holiday plus bank holidays and enhanced family leave
Transparent and open culture - you will be listened to and heard

Fulltime

Senior Product Manager – Fleet Customer Success Solutions

General Motors is leading a multi-year transformation to redefine how we serve a...

Location

United States , Austin, Texas; Mountain View, California; Warren, Michigan

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field
7+ years of Product Management (or closely related) experience in large-scale enterprise software, CRM, or digital platform environments, ideally with complex, data-rich workflows
Hands-on experience with at least one enterprise CRM platform, preferably Salesforce Service Cloud / Salesforce OneCRM, including configuration, case management, or omni-channel service
Demonstrated experience with Jira, ADO or similar software development and product management tools, agile methodologies, and cross-functional collaboration
Strong understanding of contact center solutions and advisor workflows, including telephony/CTI integration, digital channels, and self-help
Proven platform mindset and ability to synthesize requirements across multiple stakeholders and global regions into generalized, reusable solutions
Exceptional analytical, communication, and problem-solving skills with the ability to synthesize complex requirements into clear priorities and decisions

Job Responsibility

Define and evolve the product vision and roadmap for Fleet Customer Success Solutions using customer, advisor, and operational insights
Align Fleet priorities with GM Commercial strategy, the broader Customer Success Solutions roadmap, and GM's digital transformation goals
Drive integrated, AI-enabled Fleet customer and advisor experiences across advisor & case management, Knowledge Management, Digital Engagement, and Self-Help
Serve as the Fleet subject matter expert across Commercial Service Platform (CSP), Advisor platform (Salesforce OneCRM), Knowledge Management, Digital Engagement / agentic AI, and self-service journeys
Partner with Business, Engineering, other CXP Product teams, and vendors to ensure Fleet capabilities are scalable, reusable, and aligned to common-global platform patterns
Translate Fleet business needs into clear, actionable requirements and user stories in Jira Align / Jira, explicitly managing cross-platform dependencies
Shape intuitive, high-value Fleet advisor and customer experiences through discovery, design reviews, prototyping, and pilots in real contact center environments
Track and analyze adoption, digital containment, self-service, deflection, first-contact resolution, throughput, and SLA adherence across Fleet markets and channels
Define and monitor Fleet KPIs, SLIs, and SLOs with Technical and Operations partners, using analytics, journey insights, and feedback loops to drive continuous improvement and investment decisions
Share Fleet best practices and learnings with platform teams and peer commercial clients to benchmark performance and identify optimization opportunities

Fulltime

Ai-first Senior Partner Product Manager

OpenText is a global leader in information management, where innovation, creativ...

Location

United States , Alpharetta

Salary:

88410.00 - 145245.00 USD / Year

OpenText

Expiration Date

Until further notice

Requirements

Proven track record (8+ years) in Product Management, Ecosystem/Partnership Management, or Product Operations in enterprise software
Ability to use AI to build applications / prototypes and strong tech understanding / knowledge of the AI stack
Strong leadership in building and scaling cross-functional programs or partner ecosystems in a multi-product environment
A strategic and structured thinker who can design partner product initiatives and program while driving hands-on execution
Excellent stakeholder management skills with the ability to communicate at both executive and operational levels
Deep understanding of the software ecosystem—including ISVs, cloud platforms, and emerging technologies
Self-starter mindset with ownership orientation—able to create clarity and momentum in complex, matrixed organizations
Data-driven and outcome-focused, with strong analytical and decision-making skills

Job Responsibility

Program Ownership: Design, launch, and manage the OpenText Product Partner Program as a scalable center of excellence across 8 Product Business Units
Ecosystem Strategy: Map and categorize existing 3rd-party product relationships
identify high-value, product-driven opportunities that unlock new capabilities and revenue streams
Cross-Functional Leadership: Enable and align product leaders, engineers, and business teams to evaluate, prioritize, and activate partnerships
Operational Excellence: Develop frameworks, playbooks, and workflows to standardize how OpenText engages with 3rd-party technology partners
Growth Catalyst: Work with product and GTM leaders to evaluate how partnerships accelerate product adoption, market access, and customer value
Measurement: Define program KPIs, reporting mechanisms, and governance to ensure every partnership drives clear outcomes aligned to growth and innovation
Innovation Scout: Stay ahead of industry trends and emerging technologies, bringing forward new product partnership opportunities that can transform the OpenText portfolio

What we offer

thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing
variable and commission compensation opportunities for eligible roles
vacation entitlement
paid time off

Digital Architect ServiceNow Presales Senior Manager

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Plano

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross-industry deals: discovery through close, executive storytelling, solution governance
Deep hands-on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value-based solutioning, value journey creation (TCO/ROI), and outcome-centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co-sell, co-market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C-suite conversations and technical deep dives
Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi-industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end-to-end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

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Senior Engagement Manager, Prototyping And AI Customer Engineering

Job Responsibility

Requirements

What we offer

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