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Senior Enablement Manager

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Airbnb

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Location:
Singapore , Singapore

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for a seasoned Enablement Manager to lead enablement for Homes and Hotels, driving consistent acquisition, growth, and retention of high-quality supply. This role will own onboarding, training, and continuous development for field and vendor teams, ensuring they are equipped to drive front line business performance. You will localize global enablement programs for regional relevance, partner cross-functionally to collect and share feedback, and leverage enablement tools and insights to continuously improve outcomes.

Job Responsibility:

  • Support the growth of the APAC Destination Business by collaborating with the APAC Head of Homes to build powerful fact based narratives for the multiple regional launches and go to market initiatives
  • own onboarding and ongoing enablement for Acquisition and Account Management teams (both internal and vendors) across APAC
  • localize global enablement content, sales pitches, and narratives to reflect regional market needs
  • design and deliver role-based training programs, including mock calls, certifications, and playbooks
  • partner closely with Sales, RevOps, Product, Policy, and regional leaders to align enablement with business priorities
  • drive adoption of enablement tools (e.g., Highspot, Gong) and translate insights into actionable coaching and performance improvements
  • create structured feedback loops to bring field insights back to central teams and incorporate into training material
  • track and report on enablement impact (ramp time, performance, certification, revenue impact)

Requirements:

  • 10+ years of professional experience
  • at least 5 years in enablement, sales operations, or related roles in a fast paced global environment
  • experience in creating and delivering agile & AI powered sales enablement content including: strong narrative, sales pitches, talking points, objection handling and standardized playbooks preferably in the hospitality industry
  • strong analytical skills: proven ability to analyze large datasets, synthesize performance trends, and use data tools (e.g., Excel, Google Sheets, SQL proficiency strongly preferred) to drive decisions
  • knowledge of APAC markets and cultural dynamics, with demonstrated success adapting global programs for local relevance
  • excellent verbal and written communications skills, including presentation skills to all levels within the organization
  • strong cross-functional influence and stakeholder management skills
  • data-driven mindset with experience using enablement tools and analytics
  • project management: experience managing complex operational projects with clear timelines, deliverables, and cross-functional dependencies
  • knowledge of go-to-market strategy and sales motions, with a solid understanding of revenue-driving metrics (pipeline, conversion, retention)
  • ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment

Nice to have:

  • Experience in the Tech, Travel, or Gig/Sharing Economy sectors
  • familiarity with two-sided marketplace dynamics and the complexities of host/guest support
  • experience launching new programs or standing up operations with a vendor from scratch
  • experience designing and executing quality monitoring programs for sales teams, leveraging call recordings, scorecards, and calibration to drive consistent performance

Additional Information:

Job Posted:
February 17, 2026

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