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The Opal Enablement Manager will design and deliver high-impact enablement programs that empower Optimizely’s go-to-market teams to confidently position, sell, and support Opal. This role will lead the creation of content, live and digital training, and certification paths that drive understanding and adoption of Opal across Sales, SDR, CSM, and Solution roles. While focused on internal GTM readiness, the role will collaborate closely with the Partner Enablement team to ensure alignment of messaging and materials.
Job Responsibility:
Design and deliver Opal enablement programs that equip all GTM roles
Sales, SDR, CSM, Solution Architects, and Marketing—with the knowledge, confidence, and practical skills to position and demonstrate Opal effectively
Develop and maintain the Opal curriculum across new-hire onboarding, continuous learning, and advanced certification tracks
Leverage Opal as both a subject and a tool for enablement
Create engaging learning experiences that blend instructor-led sessions, digital courses, micro-learning, and real-world application tasks
Collaborate closely with Solution Strategy and Product Marketing to translate complex Opal concepts into clear, audience-specific training modules
Partner with the Partner Enablement teams to align frameworks and maintain content consistency
Facilitate hands-on Opal workshops that teach sellers and CSMs how to demonstrate Opal in action
Measure enablement impact through participation, certification rates, confidence scores, attach rate lift, and influence on pipeline or win rate
Maintain a single source of truth for GTM Opal enablement materials
Coordinate with Product teams before each major release to refresh internal training
Act as an Opal champion across the business
Continuously improve the enablement experience by gathering feedback
Travel up to 50% for customer meetings, field enablement sessions, and internal workshops
Requirements:
3–5+ years of experience in sales, enablement, or a customer-facing role within a SaaS environment
Strong background in developing and delivering training programs for GTM teams
Excellent communication, presentation, and facilitation skills
Proven ability to manage multiple initiatives and stakeholders simultaneously
Experience creating content using standard enablement and learning tools
familiarity with AI learning tools or platforms preferred
Instructional design experience or relevant certification a plus
Nice to have:
Instructional design experience or relevant certification a plus