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As a Senior Employer Solutions Manager, you will be working closely as part of the Civil Service Account team to increase the reach and influence of the CIPD in building capability and creating learning cultures across the UK Civil Service. Alongside the Account Director, you will hold business development and key account management responsibilities to drive sales and revenue growth across Civil Service clients, creating a pipeline of business and offering insights into the CIPD to enhance the Employer Solutions proposition.
Job Responsibility:
Developing new business opportunities and manage Civil Service accounts
Responsible for revenue generation and meeting margin thresholds
Supporting the professionalisation of HR and L&D teams
Maintaining effective targeting and pipeline management processes
Understanding the potential client’s needs and challenges using a consultative selling approach
Designing comprehensive business proposals
Managing and developing these new and existing accounts
Meeting agreed sales, revenue, gross margin, and customer relationship targets
Working closely with Civil Service account team and UK Market teams
Engaging in a wide range of networking events
Contributing to the promotion and marketing of the Employer Solutions proposition
Requirements:
Proven Business Development experience in B2B or solutions sales
Experience of business and customer relationship/account development at senior levels
Proficiency in all aspects of the sales cycle
Excellent organisation and planning skills
Good verbal and written communication skills
Decisive, action-centred, ‘gets things done’ with ability to work towards tight deadlines
Ability to connect with people at all levels
Experienced of producing high quality customer proposals and delivering presentations
Experience of challenging colleagues in collaborative manner
Excellent prioritisation skills and the ability to work independently
Strong conceptual and analytical ability
Passion and desire for Human Resources and providing excellent customer service
Strong team-player
Digital literacy is essential
Microsoft Office (especially Power Point) and spread sheets skills
Experienced in working with Salesforce or similar systems
What we offer:
28 days’ holiday with an option to buy and sell days
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