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The Senior Employee Relations Specialist is an Employee Relations (ER) expert responsible for high-level consultation and support on a wide variety of complex employee relations matters. This role requires demonstrated expertise, adaptability, and a track record of increasing responsibility. The Specialist partners with managers and employees across functions and geographies, ensuring fair, consistent, and legally compliant outcomes that support a positive workplace culture. This is a dynamic, evolving space, ideal for an ER professional seeking to deepen expertise and grow into broader responsibilities.
Job Responsibility:
Serve as a subject matter expert and trusted advisor on complex ER issues
Consult with leaders and People & Culture business partners to assess, investigate, and resolve ER cases
Oversee and support compliance-related activities, including EEO reporting and other regulatory requirements
Oversee and support implementation of reasonable suspicion protocol at WHQ
Maintain accurate, confidential records of ER cases, investigations, and compliance documentation
Leverage data and analytics to identify ER trends, assess risk, and inform strategic recommendations
Develop and deliver clear, compelling data storytelling to influence decision-making
Contribute to ER metrics such as case resolution time, consistency, and compliance
Build strong relationships and credibility with stakeholders at all levels
Support the development and implementation of ER programs, tools, and resources
Provide guidance and training to managers on ER best practices, policy interpretation, and effective conflict management
Demonstrate ongoing professional growth and readiness for increased responsibility within the ER function
Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field required
Minimum 5 years of progressive experience in Employee Relations or HR, with evidence of handling complex ER matters
Proven ability to analyze ER data, identify actionable insights, and present findings to diverse audiences
Exceptional interpersonal, stakeholder management, and influencing skills
able to build trust and drive alignment across all levels of the organization
Strong strategic thinking, analytical, and problem-solving skills
Excellent communication, facilitation, and coaching abilities
Ability to work independently, prioritize effectively, and manage sensitive situations with discretion
Willingness to work on-site at CHQ
up to 5% travel may be required
Proficient with HRIS, case management systems, and emerging technology (including AI-driven tools) for data analysis and process improvement
Proficient with collaboration tools such as Microsoft Teams and SharePoint
Nice to have:
JD or advanced degree preferred
Experience with data visualization, reporting, and/or dashboard tools preferred
What we offer:
Medical
Dental
Short and long-term disability
AD&D
Life insurance (for individual, families, and domestic partners)
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Free access to the fitness center (if in WHQ)
Access to on-site day care (operated by Bright Horizons)
Access to company store
Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
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