Senior Employee Benefits Specialist Job at Allied Universal® (Irvine)

Job Description

Allied Universal® is hiring a Senior Benefits Specialist. The Senior Benefits Specialist provides support for Health & Welfare benefit programs, including vendor management, project management, communications, and providing day-to-day support. This position will handle vendor management in order to provide high-quality, effective, and compliant benefit programs, administration, and service for all participants.

Job Responsibility

Assist with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance and flexible spending plans) on a daily basis, including monitoring and researching weekly benefit deduction changes and updates
Serve as a subject matter expert and primary point of contact for employee benefit inquiries, providing high-quality service and support to colleagues and HR teams by resolving complex or escalated matters and assisting employees through the benefits hotline during open enrollment and other peak periods
Perform quality checks and audits to ensure accurate benefits data and compliance adherence, support compliance testing and annual audits, and investigate and resolve significant, complex, or unusual issues raised by management or colleagues
Serve as a liaison between colleagues and carriers, handing or facilitating requests for contribution adjustments, refunds, or other administrative changes
Act as liaison for all insurance carriers and third-party administrators for employee eligibility, claim and plan coverage inquiries, providing accurate and timely responses. Coordinates directly with third party administrators to research and resolve issues
Lead the implementation, testing, and maintenance of new and existing carriers EDI files with internal and external teams
Support both automated and manual benefits processes while documenting and maintaining detailed administrative procedures for all assigned benefit responsibilities, including upkeep of the benefits website and share drive to ensure accurate and accessible information
Assist with annual open enrollment activities, including the timeliness of elections to carriers, as well as the annual ACA reporting process by gathering data from third-party administrators, audits, research, and answering employees’ questions
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, accident and death claims, and National Support Orders, Employee and Wage verifications, maintain group benefits database and update employee records
Assist with special projects assigned by management team

Requirements

High school diploma or equivalent (e.g., GED)
Minimum of four (4) years of benefits administrative experience in a fast-paced environment
Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including ERISA, ACA, COBRA, FMLA, ADA, Section 125, and DOL requirements
Ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism and service orientation in all activities and all interactions with internal and external individual
Proactive problem solver and collaborative team player with strong attention to detail, flexibility, and initiative, exercising sound judgment and discretion while effectively operating with minimal supervision
Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation
analytical and technical support in the delivery of benefit administration
Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player
Willingness to take direction and critical feedback, and adapt to improve skills and effectiveness with a positive attitude
Must be able to manage multiple priorities and meet deadlines while maintaining attention to detail and handling stressful situations calmly and professionally in a fast-paced environment
Must be able to speak, read, and write the English language fluently

Nice to have

Bachelor's degree in Business, Human Resources, or a related field
Working knowledge of union and prevailing wage benefits
Ability to speak a secondary language

What we offer

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Senior Employee Benefits Specialist

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