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Our client is an ambitious, VC-backed healthtech company building at the intersection of AI, robotics, and healthcare. Operating across three product lines — an AI-vision platform, an intelligent workflow automation platform, and a vertically integrated manufacturing facility — they're systematically modernising the musculoskeletal care industry from the ground up. Their customers include Fortune 50 employers and the largest national clinical providers in their sector. They've raised $22M through Seed and Series A from top-tier investors, and their long-term vision extends well beyond their current product: they're building toward AI-designed, robotically manufactured medical devices at scale, replacing a fragmented, manual industry that hasn't changed in decades.
Job Responsibility
Own and evolve printer queue orchestration, job dispatch, and fleet-level monitoring across the print farm
Build automation tooling that reduces manual overhead and improves throughput and reliability at scale
Instrument hardware systems to surface real-time operational data — failures, utilisation, throughput — into dashboards and alerting pipelines
Collaborate with the Boston/SF engineering team to translate operational needs into well-architected backend services and APIs
Act as the on-the-ground technical authority for floor initiatives — scoping, coordinating, and driving execution
Identify and eliminate failure points in the physical-to-digital loop, from print job creation through to fulfilment
Requirements
Proven experience writing software that talks to physical devices — you understand hardware communication protocols (USB, serial, REST/HTTP, vendor SDKs) and debugging at the hardware-software boundary
TypeScript and Node.js proficiency — production-grade backend services, not just scripts
AWS familiarity — enough to design systems that bridge on-prem hardware with cloud infrastructure
Experience building monitoring, alerting, or automation tooling in operational or manufacturing environments is a strong plus
Operationally grounded: comfortable getting your hands dirty and troubleshooting on the floor at 7am if that's what it takes
A clear communicator who can translate messy operational problems into clean technical solutions — and talk fluently in both directions
Ownership mentality: when something breaks, you're the one who figures out why and makes sure it doesn't happen again
Mission-motivated: you want to build systems that change lives, not just move metrics
Nice to have
Experience building monitoring, alerting, or automation tooling in operational or manufacturing environments is a strong plus