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We're looking for a detail-oriented, technically proficient Senior Email Marketing Project Manager to join our team and own end-to-end campaign execution. You'll be responsible for bringing marketing strategies to life through owned channels, including building email templates, configuring audience targeting, setting up experiments, and ensuring flawless campaign launches. This is a high-impact role in which your technical expertise, attention to detail, and collaborative mindset will directly shape how millions of users experience our client's brand.
Job Responsibility:
Build and launch email, push, and in-app notification campaigns end-to-end using our in-house ESP
Translate Figma designs into functional, responsive HTML email templates
Assist with configuring target audiences using SQL queries
Set up and instrument A/B experiments
Integrate dynamic content, personalization, and data-driven elements into campaigns
Ensure all campaigns comply with CRM master design standards and brand guidelines
Develop project plans and timelines, ensuring project prioritization and team coordination
Monitor project progress, identify potential roadblocks, and proactively resolve issues to ensure the timely delivery of projects
Perform QA reviews with AI-assisted platforms for fellow consultants' campaigns
Test campaign rendering across devices, browsers, and dark/light modes
Ensure all legal approvals (Marketing Counsel, Product Counsel, FinProm) are documented
Verify experiment configurations and tracking are set up correctly
Validate provided SQL queries for audience segmentation in Snowflake
Troubleshoot data issues and validate targeting criteria
Work closely with Product Managers, Product Marketing Managers, and FTE CRM leads
Coordinate with the creative/design team for template design and copy support
Support stakeholder requests via Asana/Jira intake system
Document learnings, solutions, and process improvements for team knowledge sharing
Monitor campaign sends immediately after launch to ensure successful delivery
Track deliveries, open rates, click rates, and errors in real-time
Flag and escalate issues to leads if anomalies arise
Document campaign performance for reporting and optimization
Understand the client’s business needs and provide strategic guidance on email and push marketing initiatives
Build strong client relationships, ensuring exceptional client satisfaction through effective communication, regular updates, and delivering high-quality results
Collaborate with clients to gather requirements, define project scope, and establish clear goals and deliverables
Requirements:
Degree in Marketing, Communications, or a related field (preferred)
4+ years working in email marketing, with a focus on project management, client services, and team leadership
Some HTML/CSS skills for email template development and troubleshooting
Experience with ESP platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud, or similar)
Attention to detail
Process-oriented mindset
Strong communication skills
Ability to manage multiple campaigns simultaneously and meet tight deadlines
Nice to have:
Experience with AI tools and agentic workflows to enhance productivity and campaign efficiency (e.g., using AI for content optimization, QA assistance, or process automation)
Experience with experiment design and A/B testing platforms
SQL proficiency for understanding queries, audience segmentation, and data validation
Knowledge of email deliverability best practices
Experience working in fintech, crypto, or highly regulated industries
Understanding of GDPR, CAN-SPAM, and other email compliance regulations
Familiarity with the cryptocurrency industry is preferred
What we offer:
Medical, Dental & Vision Insurance
401k + match
2 weeks PTO & 5 floating holidays
13 paid holidays
Paid parental leave
Fun, caring, collaborative work environment
Opportunities to develop new skills and progress your career