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Appian is seeking a strategic and technical Senior Email Marketing Manager to lead our global email ecosystem. This role is responsible for the overarching marketing email strategy, ensuring high-standard domain health, and architecting sophisticated nurture programs that align with our global marketing campaign framework. You will define the governance for audience segmentation, send frequency, and list hierarchies to ensure a premium experience for our subscribers. You will be the strategic lead ensuring all email communications drive meaningful engagement and pipeline acceleration.
Job Responsibility:
Develop and implement a comprehensive global email marketing strategy, including rules for audience targeting and send cadences
Establish and manage complex list hierarchies, suppression rules, and exclusion logic to prevent database fatigue
Oversee the end-to-end email content calendar to ensure alignment with overall marketing and business objectives
Architect and optimize automated nurture series that align with the global marketing campaign strategy and buyer journey
Collaborate with Global Campaign Managers to ensure email nurtures are integrated into larger, cross-functional marketing initiatives
Utilize data-driven insights from email campaigns to influence future campaign themes and audience segmentation
Manage and protect global domain health, including monitoring opt-in/opt-out trends and managing batch sending protocols
Ensure compliance with global data privacy regulations, such as GDPR and CCPA, across all email communications
Conduct regular audits of email deliverability and performance, identifying areas for technical optimization
Provide strategic guidance to team members responsible for point-in-time and nurture email execution
Collaborate with marketing operations to ensure seamless data flow between Marketo and other sales enablement tools
Requirements:
Bachelor's degree in Marketing, Communications, Business, or a related field
7+ years of related experience in email marketing, with a deep focus on B2B technology
Advanced, hands-on experience with Marketo is a must
Proven track record of developing global email strategies and managing complex automation workflows
Strong ability to interpret email metrics and translate them into actionable insights for the broader marketing team
Excellent written and verbal communication skills, with a focus on stakeholder management and enablement
What we offer:
401(k) plan with company match
flexible time off
paid parental leave
medical, dental, and vision plans
life insurance
disability insurance
wellness programs
flexible spending accounts
health savings account contributions
employee referral bonus program
learning and development resources
equity awards
Employee Assistance Program (EAP) with free mental health support