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Senior Eligibility Consultant

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , East Lansing

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Contract Type:
Employment contract

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Salary:

18.50 - 38.82 USD / Hour

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Process accurate and timely policy and eligibility data utilizing administration systems for claim payment purposes and product production ensuring services and products meet plan sponsor needs
  • Collaborate with business partners to understand enterprise initiatives and goals
  • Respond to eligibility and other enrollment related issues
  • Partner directly with clients, vendors, internal teams, and/or local claim operation to resolve problems and achieve positive outcomes
  • Anticipate and prevent problems and roadblocks before they occur
  • Solve complex problems and take a new perspective on existing solutions
  • Design, develop, and deliver transitional training processes and procedures to smooth the transition for newly hired employees from formalized classroom training to the department’s production environment
  • mentor junior team members
  • Assist with and/or evaluate recommendations involving eligibility reporting solutions and negotiate with internal/external clients
  • Deliver consulting services in support of data discrepancies and/or involving reporting alternatives

Requirements:

  • 2+ years experience as an Eligibility Consultant
  • Proficiency in processing accurate and timely policy and eligibility data, ensuring services and products meet the plan sponsor needs
  • Understands intent/end state and operates with minimal guidance to meet that intent/end state
  • Ability to manage multiple tasks and shifting priorities
  • A team player capable of operating independently when needed
  • Provides accurate and timely results
  • Delegates and follows up as needed
  • Coaches and mentors others
  • Ability to manage high work volume and oversee a variety of incoming work flows

Nice to have:

  • Industry knowledge
  • Enrollment processing experience
What we offer:
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Bonus, commission or short-term incentive program

Additional Information:

Job Posted:
May 10, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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