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My client is hiring a Senior Digital Manager to lead the evolution of their global digital experience. You’ll drive digital performance across eCommerce, CRM and optimisation, with full ownership of the customer journey and commercial outcomes. This is a hands-on leadership role where you’ll manage a cross-functional team covering frontend dev, CRM, trading and analytics. You’ll set the strategy, shape the roadmap, and turn insights into action across all key digital channels. You’ll work closely with marketing, data and trading teams to improve conversion, retention and customer satisfaction, while delivering clear commercial value. You’ll also play a key role in testing and optimisation, and be the go-to for turning behavioural data into decisions.
Job Responsibility:
Lead the evolution of their global digital experience
Drive digital performance across eCommerce, CRM and optimisation
Full ownership of the customer journey and commercial outcomes
Manage a cross-functional team covering frontend dev, CRM, trading and analytics
Set the strategy, shape the roadmap, and turn insights into action across all key digital channels
Work closely with marketing, data and trading teams to improve conversion, retention and customer satisfaction
Deliver clear commercial value
Play a key role in testing and optimisation
Be the go-to for turning behavioural data into decisions
Requirements:
Strong experience in digital performance and eCommerce
Background in leading teams and shaping strategies across multiple functions
Comfortable using tools like GA4, heatmaps and session recordings
Confident managing platforms like Shopify and Bloomreach