Senior Duty Manager Job at 360 Resourcing Solutions (London)

Senior Duty Manager

International Students House (ISH) is more than just a place to stay — we're a v...

Location

United Kingdom , London

Salary:

36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in customer service at a supervisory level (hospitality or student accommodation preferred)
Strong leadership, communication, and interpersonal skills
Computer literate with excellent written and spoken English
Ability to work shifts as per a rota and provide holiday cover as required.

Job Responsibility

Lead, train, and support the Duty Management team, ensuring excellent service delivery
Oversee departmental rotas, holiday schedules, and staffing levels
Coordinate Health & Safety and Fire Safety training, drills, and risk assessments
Manage incidents and emergency procedures, ensuring all actions are logged and reported
Conduct regular inspections and ensure maintenance and safety issues are addressed promptly
Handle resident and visitor queries or complaints with professionalism and care
Maintain accurate records, including lost property, incident logs, and departmental reports
Support the Resident Services Manager with budgeting and departmental planning
Lead team meetings, one-to-ones, and performance reviews
Act as Duty Manager on shift, taking full operational responsibility as required.

What we offer

A dynamic and supportive working environment
Opportunities for professional growth and development
A chance to make a lasting impact in the lives of students from all over the world.

Fulltime

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

Apps Development Senior Manager - Vice President

The Applications Development Senior Manager is a senior management level positio...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8-10 years of relevant experience in the Financial Service industry
Experience as Applications Development Manager
Experience working with Python & AI tools such as Devin
Experience as senior level in an Applications Development role
Stakeholder and people management experience
Demonstrated leadership skills
Proven project management skills
Basic knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
Review and analyze proposed technical solutions for projects
Contribute to formulation of strategies for applications development and other functional areas
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
Provide evaluative judgment based on analysis of factual data in complicated and unique situations
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Duty Manager

Côte Brasserie is in the middle of an exciting transformation, the kind of momen...

Location

United Kingdom , West Bridgford

Salary:

32000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A confident hospitality leader with experience in high‑volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter
A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table
A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing
A hands‑on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed
A problem‑solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs

Job Responsibility

Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed
Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly
Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill
Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen
Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality
Handle guest feedback with professionalism, turning challenges into opportunities to impress
Maintain impeccable presentation of the dining room, bar, and service stations throughout the day

What we offer

Competitive hourly rate and service charge
Opportunities for growth within a dynamic, adaptable brand
Meals on shift and discount on meals with family
Access your earning early through our partnership with Stream
A supportive team culture where your ideas and initiative are valued

Fulltime

Applications Development Senior Manager (AML)

The Applications Development Senior Manager is a senior management level positio...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in the Financial Service industry
Experience as Applications Development Manager
Experience as senior level in an Applications Development role
Stakeholder and people management experience
Demonstrated leadership skills
Proven project management skills
Basic knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Bachelor's degree/University degree or equivalent experience
Más de 7 años trabajando en Tecnología

Job Responsibility

Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
Review and analyze proposed technical solutions for projects
Contribute to formulation of strategies for applications development and other functional areas
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
Provide evaluative judgment based on analysis of factual data in complicated and unique situations
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
Gestionar la Relación Tecnológica con las Áreas Usuarias relacionada con Prevención de Lavado de Dinero
Gestión técnica de Proyectos de Desarrollo de Software en Alcance, Integración, Riesgos, Comunicación, Calidad, Recursos, Costos, Tiempos

Fulltime

New

Field Tech Senior Manager

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge

Job Responsibility

Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources
Ensure the team provides effective & timely day-to-day IT support, advice, guidance & diagnosis, and timely incident resolution for client
Facilitate the day-to-day management of client incidents and requests & tech room operations ensuring a timely response within the established Service Level Agreement (SLA)
Perform follow up on incidents/requests with client as needed to ensure customer satisfaction
Assist the client portfolio to meet their goals in infra management and uptime
Manage the day-to-day work activities of the team, including rosters, timelines, expected customer experience, billing, prioritizing, and allocating workflow
Provide timely and effective advice, information, and expert technical interpretation on complex IT support matters
Work closely with HRBP to ensure corrective actions are put in place as needed
Place the customer at the center of all decision making
Be the key IT Support point of contact for the client portfolio

Fulltime

Business Consulting Senior Manager

We are currently seeking a Business Consulting Senior Manager to join our team i...

Location

United States , Nashville

Salary:

125062.00 - 208438.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent combination of education and work experience
Minimum of 10 years of experience in a Medicaid, Eligibility, or other HHS environment
Minimum of 5 years of experience building leading, coaching, and managing MMIS and/or Eligibility project teams
Minimum of 5 years working on large, complex systems projects
Minimum of 3 years of experience creating detail test scripts and running tests that validate the business policy is met
Minimum 3 years of experience interacting with vendors and third parties effectively to meet commitments and milestones
Minimum of 3 years of experience conducting meetings and making presentations

Job Responsibility

Responsible for the health and quality of the projects/activities assigned including quality of client deliverables and status reports
Administratively manage a team of consultants ensuring current and future projects are appropriately staffed, and team members’ career development is supported
Provide authoritative advice to Contract Manager and influence long-term strategic plans for contract
Actively manage the team’s billability and accurate billing to the appropriate charge codes
Participate in Contract administration activities as requested
Manage relationship with the Member Services client
Primary Point of Contact for formal communication and correspondence with the Member Services client team
Collaborate with client and client partner team members to achieve the best outcomes for client
Develop alternative solutions to problems and, where appropriate, assist in implementing improved or new business processes or automated systems
Support business growth by expanding the scope of services or expanding the level of services provided

What we offer

Medical insurance
Dental insurance
Vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance program
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

Data Analytics Senior Manager

The Data Analytics Senior Manager accomplishes results through the management of...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Year

Citi

Expiration Date

June 22, 2026

Requirements

6-10 years experience using tools for statistical modeling of large data sets
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Integrates subject matter and industry expertise within a defined area
Contributes to data analytics standards around which others will operate
Applies in-depth understanding of how data analytics collectively integrate within the sub-function as well as coordinates and contributes to the objectives of the entire function
Employs developed communication and diplomacy skills in order to guide, influence and convince others, in particular, colleagues in other areas and occasionally external entities
Resolves occasionally complex and highly variable issues
Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/taken
Responsible for volume, quality, timeliness and delivery of data science projects along with short-term planning resource planning
Oversees management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary action and terminations and may include budget approval
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

What we offer

medical
dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Select Country

Senior Duty Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Senior Duty Manager

Senior Duty Manager

PR Account Manager or PR Senior Account Manager

Apps Development Senior Manager - Vice President

Duty Manager

Applications Development Senior Manager (AML)

Field Tech Senior Manager

Business Consulting Senior Manager

Data Analytics Senior Manager

Our AI answers in your language