Senior Director, Technology Transformation Lead Job at Marriott Bonvoy (Bethesda)

Senior Director, Command Center Lead, Digital & Technology Transformation Office CALA

The Senior Director, Command Center Lead is responsible for leading the strategy...

Location

United States , Bethesda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of relevant professional experience in lodging, consulting, communications, or related disciplines, demonstrating progressive career growth and exceptional performance
Proven success in leading large-scale technology deployments or cutover events in complex, matrixed environments
Demonstrated experience managing high-performing teams and cross-functional operations under pressure
Strong knowledge of hotel operations, business processes, and technology systems
Advanced familiarity with Microsoft 365, ServiceNow, Power BI, Smartsheet, and Monday.com
Experience managing vendor performance and third-party support services
Excellent project management skills with the ability to independently manage multiple projects
Ability to effectively persuade and motivate stakeholders and team members to achieve project goals and objectives
Strong presentation, facilitation, and stakeholder communication skills

Job Responsibility

Lead and manage all activities within the CALA deployment support and command center, from readiness and live cutover execution through post-wave stabilization
Direct 24/7 command center operations during each deployment wave
Act as primary conduit between CALA regional leadership and global command center
Oversee ServiceNow management for deployment support aligned with global processes
Manage integration and performance of third-party support vendors and issue triage teams
Lead the deployment and adaptation of global support frameworks and models within CALA
Champion defect and incident management
Standardize defect intake and triage processes across support platforms
Provide timely, tailored updates to CALA executives and stakeholders
Maintain real-time visibility into active workarounds

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Senior Director, Claims Technology Transformation & Delivery

Berkshire Hathaway Specialty Insurance (BHSI) has an immediate opportunity for a...

Location

United States , Boston

Salary:

155000.00 - 175000.00 USD / Year

Berkshire Hathaway Specialty Insurance

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in program and people management, including leading and managing complex systems projects
overall professional experience of at least 15 years
Proven experience with enterprise technology systems, cloud platforms, and regulatory compliance
Strong leadership, communication, and stakeholder management skills
Attention to detail and the ability to multi-task while balancing diverse priorities
Adept and eager to become engaged in a wide variety of business initiatives that require an understanding of diverse business, compliance, and technical topics
Adept at rapidly responding to changes in priorities and deadlines
Experienced in leading Agile software delivery models.

Job Responsibility

Lead and deliver a portfolio of high impact, strategically aligned initiatives across Claims technology to drive business transformation and operational efficiency
Ensure successful execution of core platform upgrade (Claims 2.0) program by aligning cross-functional collaboration with Underwriting, EDW, Security, and Infrastructure teams, ensuring timely delivery and business continuity
Lead planning, execution, and delivery of AI‑enabled Claims Automation and a greenfield Small Commercial Claims platform as part of the Claims Technology portfolio
Establish and maintain high standards for delivery excellence, risk mitigation, and stakeholder engagement to meet defined business goals
Enhance transparency and compliance by evolving governance frameworks and documentation practices
Lead and mentor a high-performing team of project managers, fostering a culture of accountability, innovation and continuous improvement to support evolving business needs
Resolve cross-functional challenges by driving clarity in scope, stakeholder alignment, and facilitating timely issue resolution to maintain project momentum
Provide executive-level visibility into program health through concise, data-driven reporting on status, risks, and interdependencies to support strategic decision-making
Embed a continuous improvement mindset through structured post-implementation reviews and feedback loops to drive operational excellence and future readiness.

What we offer

Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement

Fulltime

Product Management, EMEA Fund Accounting & Administration Transformation Lead (Director)

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...

Location

Ireland , Dublin

Salary:

130000.00 - 230000.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Fund Accounting & Administration Expertise – Proven experience across fund accounting, administration, and client servicing models
Leadership & People Management – Demonstrated ability to lead, develop, and scale high-performing teams across regions
Proven Transformation Ownership – Track record of leading end-to-end transformation initiatives with measurable outcomes (cost, efficiency, control, scalability, client experience)
Executive Communication & Influence – Ability to present, challenge, and influence senior leadership, clients, and cross-functional stakeholders
Technology & Data Fluency – Strong understanding of how to leverage technology, data architecture, and AI to facilitate operating models
Ownership Mindset & Accountability – Bias toward action with clear ownership of outcomes and delivering results

Job Responsibility

Drive the localization and implementation of global transformation strategies within EMEA, ensuring adherence to the Fund Accounting and Administration Design Principles
Act as the primary EMEA champion for Scale (leveraging vendor technology), Operating Model (enabling global consistency), Capabilities (developing proprietary differentiation), Client Experience (consistent reporting and oversight), and Data (single data model, AI integration)
Identify areas where differentiation truly matters to operations and clients, and lead execution to ensure the value from these differentiated capabilities is realized
Provide EMEA-specific insights to influence global strategy and product direction
Lead, mentor, and develop the Dublin-based product development team, fostering a high-performance, collaborative, and innovation-driven culture
Ensure effective capacity planning, resource allocation, and performance management for the regional team
Serve as the senior leader and escalation point for all transformation activities originating or impacting EMEA
Oversee the end-to-end delivery of complex transformation programs and projects within EMEA, ensuring timely, budget-compliant, and high-quality outcomes
Orchestrate the seamless integration and alignment of product, technology, and operations teams to drive unified transformation efforts
Manage interdependencies across various projects and global teams

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime