CrawlJobs Logo

Senior Director, Technical Services (Scale Delivery)

paloaltonetworks.it Logo

Palo Alto Networks Italia

Location Icon

Location:
India , Bengaluru

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Lead a global team of Professional Services Consultants dedicated to guiding customers through their post-sales network security and Zero Trust journey. Responsible for the successful delivery and deployment of Palo Alto Networks solutions worldwide, solidifying our position as the cybersecurity partner of choice.

Job Responsibility:

  • Define the long-term vision and execute a hyper-growth strategy to scale the Global Scale Team's delivery capacity and capabilities
  • Oversee the end-to-end delivery of complex cybersecurity engagements, ensuring exceptional quality standards and rapid time-to-value for customers
  • Build a culture that attracts, develops, and retains top-tier engineering and consulting talent, particularly in India, fostering an environment of innovation and inclusion
  • Act as the primary liaison between the India-based team and Global Technical Services leadership, ensuring seamless integration into global account strategies
  • Champion a data-driven, automation-first mindset to streamline delivery workflows, code generation, and testing processes
  • Collaborate with the Technical Services leadership team to define and execute the overall delivery strategy and associated strategic objectives
  • Partner with key stakeholders, including regional teams, PMO, and Services Sales, to drive organizational goals for revenue, margin, efficiency, and automation

Requirements:

  • 15+ years of professional experience
  • At least 7+ years in a senior leadership role (Senior Director/VP level) within a Global Professional Services, System Integrator (SI), or Global Capability Center (GCC) environment
  • Proven track record of managing large-scale global delivery organizations (300+ headcount) with P&L or cost-center accountability
  • Deep understanding of the cybersecurity and Zero Trust ecosystem, including Network Security, Cloud Security, and Threat Intelligence
  • Experience setting up a delivery center from scratch or leading a significant expansion phase (0 to 1 and 1 to 100)
  • Extensive experience leading culturally diverse teams, with specific experience managing teams in India
  • Solid financial acumen with experience managing a P&L of $10M+

Nice to have:

  • Experience leading an organization through a transformation from Time & Material (T&M) to Managed Services or Fixed-Fee outcome-based delivery models
  • Demonstrable experience building high-performing, engaged teams where talent is fully utilized
  • Experience working in a highly matrixed global environment, influencing stakeholders across different time zones without direct authority
  • Excellent stakeholder and vendor management skills, with a focus on upholding the mission of Palo Alto Networks

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Palo Alto Networks Italia - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Director, Technical Services (Scale Delivery)

Senior Director, Professional Services

Senior leadership role heading the Professional Services team at PagerDuty, resp...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 275000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience (10+ years) in professional services, consulting, or a related field
  • At least 5 years in a senior leadership role
  • Demonstrated success in building and scaling delivery methodologies for complex, multi-phase projects
  • Strong understanding of project management frameworks (e.g., Agile, Waterfall, hybrid approaches)
  • Experience designing delivery models that support and enable senior-level consultants
  • Exceptional leadership, communication, and stakeholder management skills
  • Ability to thrive in a fast-paced, high-growth environment
  • Bachelor's degree required
  • Advanced degree or relevant certifications (PMP, Six Sigma, etc.) a plus
Job Responsibility
Job Responsibility
  • Develop and own delivery methodology
  • Scale delivery to support senior consultants
  • Team leadership of project managers, consultants, and technical experts
  • Customer engagement for enterprise customers
  • Establish and track key performance indicators (KPIs)
  • Stakeholder collaboration with Sales, Product, Customer Success, and Support
  • Thought leadership and industry representation
What we offer
What we offer
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Fulltime
Read More
Arrow Right

Senior Director, Application Development, China

Accountable for the development and delivery of innovative and high-quality cust...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of application development leadership experience with a minimum of 3 years at a Senior Director level or 6 years at Director level
  • Direct experience leading technology teams in defining, creating and supporting enterprise-scale solutions with strong knowledge of industry-standard Web/Mobile/WeChat technologies and Chinese Digital eco-systems like Tencent and Alibaba etc.
  • Strong knowledge of general industry trends, technologies and platforms
  • Demonstrated experience in Agile development methodologies, specifically with large-scale initiatives and geographically distributed teams
  • Direct management of cross functional, sourced, or matrixed teams
  • Five year’s recent experience with architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC)
  • Experience working with consulting companies to lead the technology solution, application development, and production operations for $10M+ of efforts
  • Deep Experience in building highly scalable and secure modern Digital platform architectures for web platforms
  • Experience in building headless and headful solutions, with modern UI stack with Java, Node.JS, React, Vue and Redux and CMS and Experience
  • Experience in building architecture and solution for iOS App, Android App, WeChat Mini Program and WeChat Ecosystem
Job Responsibility
Job Responsibility
  • Accountable for the development and delivery of innovative and high-quality customer-facing digital experiences for China and drives the growth and guest satisfaction of Marriott’s Digital channels
  • Follows and provides input to standard application development tools and processes to promote project quality for client-facing systems
  • Manages day-to-day relationships with global information technology teams and partners with local and global discipline stakeholders to deliver best in class experiences
  • Implements and manages continuous improvement programs to improve quality, consistency, and client satisfaction
  • Works with the Architecture and Development lead to facilitate consistency of service delivery across client groups
  • Builds and maintains a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development, Estimating standard tools and processes, incorporating flexibility for small and large projects, Deployment standard tools and processes
  • Monitors projects for adherence to defined application development processes
  • Works with IT organization to create broader IT related and corporate standards and policies where necessary
  • Communicates important application development policy changes that affect service provider and/or Marriott operations
  • Manages application development projects in partnership with IT teams, business partners and providers
What we offer
What we offer
  • Equal opportunity employer
  • Hiring a diverse workforce and sustaining an inclusive, people-first culture
  • Non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
  • More brands, more hotels and more opportunities for associates to grow and succeed
  • Fulltime
Read More
Arrow Right

Senior Director of Corporate IT

Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and ...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 304000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience working in IT operations, overseeing large information technology projects
  • 6+ years of people management experience leading multiple technical teams, distributed across multiple geographies
  • Proven experience in operating and managing security, automation technology, and automation programs
  • Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
  • Experience with agile and scrum methodologies
  • Bachelor's degree in computer science (or a related field) or equivalent work experience
  • Experience working within high-growth, cloud-first (AWS), B2B SaaS companies
  • Excellent leadership, decision-making, and project management skills
  • Excellent communication and influencing skills
  • Experience with Okta, Google Workspace, Slack, Jamf, Microsoft 365, Atlassian Cloud, Jira, Oomnitza, automation tools, AWS, and Zoom
Job Responsibility
Job Responsibility
  • Provide technology vision and leadership for deploying IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
  • Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
  • Drive the strategy, implementation, and adoption of enterprise employee-facing AI programs and automation, enhancing productivity and user experience across the organization
  • Partner closely with the CISO organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
  • Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
  • Consult with senior-level stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
  • Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently met or exceeded
  • Ensure employees receive professional, efficient, and effective support, with a focus on continuous improvement and user satisfaction
  • Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
  • Provide regular metrics and KPIs across functions to gauge the effectiveness of service delivery and inform strategic decisions
What we offer
What we offer
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Fulltime
Read More
Arrow Right

Director Engineering- Security Service Edge (SSE)

Join HPE’s Security Service Edge (SSE) organization as a senior engineering lead...
Location
Location
Israel , Tel Aviv
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science or a related field in a known university
  • advanced degree preferred
  • 15+ years of experience in engineering, with 10+ years in leadership roles managing large-scale teams
  • Demonstrated expertise in cloud-native operations (AWS, Azure, or GCP), infrastructure-as-code, observability, and incident management
  • Strong background in data engineering platforms (Snowflake, Airflow, etc.), data governance, and analytics delivery
  • Experience overseeing security operations, including cloud security architecture, compliance, and access controls
  • Proven ability to drive high-scale, reliable, and efficient SaaS operations
  • Strong business and operational judgment with a track record of cross-functional impact
  • Excellent communication skills, comfortable engaging technical and executive audiences alike
Job Responsibility
Job Responsibility
  • Provide strategic and technical leadership for Ops, Data Engineering and Management teams supporting the SSE platform
  • Lead and grow high-performing, geographically distributed engineering teams
  • Define organizational goals aligned with business and technology roadmaps
  • drive execution against measurable outcomes
  • Champion engineering excellence through DevOps, automation, security-by-design, and modern development practices
  • Collaborate with product, architecture, customer success, and executive leadership to drive technical and business success
  • Foster a culture of innovation, operational excellence, and continuous improvement
  • Provide coaching, career development, and succession planning for leaders and senior engineers
What we offer
What we offer
  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Global VP, Professional Services

The Global Head of Professional Services is the most senior leader responsible f...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
docebo.com Logo
Docebo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of senior leadership experience (Director level or above) in Professional Services, Consulting, or Customer Delivery within a SaaS or enterprise software company
  • Proven experience leading global, multi-region services organizations through scale and transformation
  • Demonstrated ownership of services P&L, forecasting, and operational optimization
  • Deep expertise in services operations, delivery optimization, and capacity planning
  • Experience designing and evolving services for complex, highly technical products
  • Strong background partnering with Sales on services strategy, deal execution, and commercial outcomes
  • Strong background partnering with Product on delivery requirements, product design, and usage outcomes
  • Experience navigating acquisitions, product expansion, or significant organizational change strongly preferred
Job Responsibility
Job Responsibility
  • Define and execute the long-term vision and operating model for Professional Services in a rapidly evolving SaaS environment
  • Integrate services strategy with newly acquired product capabilities, ensuring delivery models evolve with product complexity
  • Oversee global implementation and delivery across regions and delivery teams (internal and partner-led), ensuring consistent quality, predictability, and efficiency
  • Establish and mature delivery methodologies, governance, and standards that support scale without sacrificing customer outcomes
  • Drive the global PMO function to drive execution rigor, forecasting accuracy, and delivery transparency
  • Own capacity planning, utilization strategy, and global resource optimization
  • Own Professional Services P&L, including revenue, margin, utilization, and cost control
  • Partner closely with Sales leadership to design, price, position, and sell services that accelerate customer value and improve retention
  • Ensure Professional Services directly contributes to improved NDRR and GDRR by accelerating time-to-value and long-term adoption
  • Act as an executive sponsor for strategic customers and complex, high-risk engagements
What we offer
What we offer
  • Employee Share Purchase Plan (ESPP) at a 15% discount
  • Competitive compensation package
  • Health benefits
  • Paid vacation days
  • Two company-wide Docebo Days
  • Floating holidays for cultural celebrations
  • Birthday off
  • Parental leave coverage
  • Access to Employee Resource Groups
  • Company-wide events
  • Fulltime
Read More
Arrow Right
New

Technical Principal

The Technical Principal is a senior technical authority and trusted advisor resp...
Location
Location
United Kingdom
Salary
Salary:
Not provided
codec.ie Logo
Codec
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years experience in enterprise technology roles, with significant time in solution architecture or technical leadership positions
  • Proven experience leading the technical direction of large‑scale, complex programmes
  • Strong background in Microsoft technologies, including Dynamics 365 (CE and/or BC), Power Platform (Power Apps, Power Automate, Dataverse), Azure (architecture, integration, security)
  • Experience working in a consulting or professional services environment
  • Demonstrated success in client‑facing roles at senior stakeholder level
  • Deep understanding of enterprise and solution architecture patterns, integration strategies and middleware, cloud security, identity, and governance
  • Strong knowledge of Azure integration services (Logic Apps, Service Bus, Functions, APIs), DevOps and CI/CD pipelines, application lifecycle management
  • Ability to balance technical excellence with commercial and delivery realities
Job Responsibility
Job Responsibility
  • Act as technical authority across multiple client engagements and internal initiatives
  • Define and own technical architecture standards, design principles, and best practices
  • Lead technology strategy discussions with internal leadership and client stakeholders
  • Assess emerging technologies and platforms, making informed recommendations on adoption
  • Lead or assure the architecture of complex enterprise solutions, particularly Microsoft Dynamics 365, Power Platform, Azure (IaaS, PaaS, integration, security)
  • Own high‑level and low‑level solution design ensuring scalability and performance, security and compliance, maintainability and extensibility
  • Chair or contribute to architecture review boards and design authority forums
  • Identify and mitigate technical risk early in the delivery lifecycle
  • Provide technical oversight across delivery teams to ensure solutions meet agreed standards
  • Support programme recovery where delivery is at risk due to technical complexity
  • Fulltime
Read More
Arrow Right

Technical Principal

The Technical Principal is a senior technical authority and trusted advisor resp...
Location
Location
United Kingdom
Salary
Salary:
Not provided
codec.uk Logo
Codec UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years experience in enterprise technology roles, with significant time in solution architecture or technical leadership positions
  • Proven experience leading the technical direction of large-scale, complex programmes
  • Strong background in Microsoft technologies, including: Dynamics 365 (CE and/or BC), Power Platform (Power Apps, Power Automate, Dataverse), Azure (architecture, integration, security)
  • Experience working in a consulting or professional services environment
  • Demonstrated success in client-facing roles at senior stakeholder level
  • Deep understanding of: Enterprise and solution architecture patterns, Integration strategies and middleware, Cloud security, identity, and governance
  • Strong knowledge of: Azure integration services (Logic Apps, Service Bus, Functions, APIs), DevOps and CI/CD pipelines, Application lifecycle management
  • Ability to balance technical excellence with commercial and delivery realities
  • Credible, calm, and authoritative communicator
  • Strong decision-making skills in ambiguous and high-pressure environments
Job Responsibility
Job Responsibility
  • Act as technical authority across multiple client engagements and internal initiatives
  • Define and own technical architecture standards, design principles, and best practices
  • Lead technology strategy discussions with internal leadership and client stakeholders
  • Assess emerging technologies and platforms, making informed recommendations on adoption
  • Lead or assure the architecture of complex enterprise solutions, particularly Microsoft Dynamics 365, Power Platform, Azure (IaaS, PaaS, integration, security)
  • Own high-level and low-level solution design, ensuring scalability, performance, security, compliance, maintainability, and extensibility
  • Chair or contribute to architecture review boards and design authority forums
  • Identify and mitigate technical risk early in the delivery lifecycle
  • Provide technical oversight across delivery teams to ensure solutions meet agreed standards
  • Support programme recovery where delivery is at risk due to technical complexity
  • Fulltime
Read More
Arrow Right

Vp of engineering

We’re looking for a highly experienced VP Engineering to lead Hypervolt’s cloud,...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
hypervolt.co.uk Logo
Hypervolt Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior engineering leadership experience (Director / VP level) in cloud and platform engineering
  • Strong background in distributed systems and AWS-based architectures
  • Experience operating real-time, event-driven systems at significant scale
  • Proven ability to collaborate effectively with hardware and firmware teams
  • Track record of building and scaling engineering organisations
  • Strong technical judgment and delivery focus
Job Responsibility
Job Responsibility
  • Lead and scale engineering teams across cloud infrastructure, backend services, data platforms, and applications
  • Translate company and product strategy into clear engineering roadmaps and execution plans
  • Own delivery, quality, reliability, and operational excellence across cloud and application platforms
  • Establish strong technical ownership, delivery cadence, and engineering standards
  • Provide technical leadership across Hypervolt’s AWS-based microservices architecture
  • Own the evolution and reliability of UltraGrid, Hypervolt’s cloud operating system for connected assets
  • Ensure low-latency, bi-directional control and automation of devices at scale
  • Drive platform scalability, performance, security, and cost efficiency
  • Oversee large-scale telemetry ingestion via highly available MQTT brokers handling 6+ billion messages per day
  • Guide streaming pipelines using Apache Pulsar and data storage across DynamoDB and Google BigQuery
What we offer
What we offer
  • A senior leadership role at the centre of Hypervolt’s platform strategy
  • Ownership of cloud systems operating at real-world, grid scale
  • Close partnership with the CTO and senior leadership team
  • The opportunity to build infrastructure that shapes the future of energy
Read More
Arrow Right