Senior Director, Strategic Accounts

The Senior Director of Strategic Accounts is dedicated to managing the comprehensive business relationships with Universal, a key Avendra client. The Senior Director of Strategic Accounts strives to understand the client’s business strategy, business objectives and goals, and builds deep account relationships from a service and economic perspective, ensuring high customer satisfaction with existing Avendra programs and greater penetration of Avendra offerings. The Senior Director of Strategic Accounts works with the Vice President, Branded Hotel Account Management to design and execute comprehensive account plans which ultimately retain the client long-term, by delivering Avendra value (resources, expertise, and services) appropriately aligned with client goals and objectives.