Senior Director Solution Consulting Job at Parking Network B.V. (London)

Job Description

The successful candidate will join our existing Solution Consulting leadership team and will be responsible for leading the FI Solution Consulting team, with a particular focus on our acquirer and gateway partners. This role is accountable for shaping and driving solution strategy in support of Planet’s acquiring, gateway and value-added services propositions, including DCC, MCP and integrated payment gateway solutions. The individual will lead a team of solution consultants, ensuring that partner and customer requirements are clearly understood, well documented and effectively driven through internal teams to support delivery and commercial success. In addition to leading the team, the successful candidate will remain hands-on in selected strategic opportunities and partner engagements, directly performing solution consultancy activity with key partners and working closely with commercial teams to support growth.

Job Responsibility

Leading and managing the FI Solution Consultancy team, providing direction, structure, coaching and development to build a high-performing regional function
Owning the solution consultancy strategy and engagement model for acquirer partners, gateway partners and other strategic payment ecosystem relationships across the region
Supporting the growth of Planet’s acquiring and gateway propositions by shaping partner-ready solution approaches for DCC, MCP and integrated gateway services
Working closely with commercial teams to support partner growth, new business development, strategic account expansion and solution positioning
Acting as a senior solution lead for selected strategic partner engagements, directly supporting discovery, solution design, requirement definition and commercial discussions
Ensuring partner, customer and internal business requirements are clearly captured, properly documented and driven through the appropriate internal functions
Translating commercial opportunities into clear, structured and actionable solution requirements for Product, Technology, Delivery, Operations and other stakeholders
Building trusted relationships with senior external stakeholders across acquirers, gateway partners, processors and other payment ecosystem participants globally
Maintaining a strong understanding of Planet products, services and technical capabilities in order to articulate value propositions clearly and credibly
Ensuring solution consultancy outputs are delivered to a high standard, including requirements documentation, solution overviews, partner proposals, gap analysis and internal handover materials
Driving alignment between commercial, product and delivery teams to ensure that partner opportunities are well-qualified and strategically prioritised
Supporting the governance and consistency of the Solution Consultancy function, including standards, templates, documentation quality and internal ways of working
Identifying opportunities to improve processes, tools and engagement models across the function to drive efficiency, quality and better partner outcomes
Acting as a senior escalation point for complex partner discussions, solution challenges and cross-functional alignment issues
Supporting ad hoc strategic initiatives and cross-functional projects as required

Requirements

Significant experience in solution consultancy, payments consulting, pre-sales, partner solutions or a related leadership role within the payments industry
Strong experience working with global acquirer partners, gateway partners and related payment service providers
Proven experience leading and developing teams in a fast-paced, commercially focused environment
Deep knowledge of acquiring, payment gateways and value-added services such as DCC and MCP
Strong understanding of integrated payment solutions and the broader payments ecosystem
Demonstrable experience gathering, documenting and driving requirements across complex business and technical environments
Strong stakeholder management skills, with the ability to influence and align both internal teams and external partners
Excellent written and verbal communication skills, including the ability to present complex solution concepts clearly
Strong analytical, organisational and problem-solving capability
Ability to work across multiple initiatives simultaneously while maintaining quality and attention to detail
Leadership, mentoring and coaching capability
Willingness to travel where required
UK-based / EMEA-based with hybrid working

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Senior Director Solution Consulting

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