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NMI is a payments platform that underwrites and bears risk across both card acceptance and account-to-account products, including ACH, RTP, and FedNow. We oversee risk on roughly $1B in annual card volume and an $80B+ A2A program, moving funds through wholesale ISO distribution, ISV partnerships, and direct merchant relationships, with third-party sender activity through ODFI and sponsor bank arrangements. We are hiring a Senior Director of Risk and Underwriting to own this function end to end. This role combines strategic leadership with day-to-day operational accountability. The right person writes the risk frameworks and then runs them. They review the hard files personally, sit in the room for sponsor bank and network conversations, and stay close enough to the portfolio to catch problems before the bank does. This leader builds, decides, and executes every day. The mandate is enabling aggressive growth safely. The company is scaling merchant onboarding velocity, expanding payout volume, and adding banking infrastructure. Every one of those moves runs through this role. We need someone who finds thoughtful ways to say yes, treats risk appetite as a daily decision rather than an annual document, and sees disciplined risk management as a competitive advantage that lets the business move faster than its peers. Reports to: Chief Operating Officer. Location: Remote, US. Travel to financial institution partners and team sites as needed. Direct reports: Risk and underwriting leadership across card and A2A, including current interim leadership.
Job Responsibility
Underwriting policy and execution across the combined portfolio
Portfolio risk including fraud monitoring, transaction monitoring alerts, ACH return-rate performance
Reserves methodology and management
Financial institution relationships
Partnership with Compliance
Integration of two risk frameworks, two underwriting cultures, and two banking arrangements from a recent acquisition
Requirements
Direct ownership of merchant or A2A risk and underwriting in a payments or fintech environment
Hands-on sponsor bank and ODFI accountability, not committee participation
Fluency across fraud strategy, chargeback and reserve management, and AML, KYC, and KYB program governance
Comfort with AI and automation-driven underwriting, and a bias toward building scalable systems over adding headcount
Credibility with auditors, network partners, and executive leadership
What we offer
A remote first culture
Competitive compensation and benefits
Personal growth and advancement opportunities
Flex PTO & dedicated sick time
Health, Dental and Vision Insurance
Life, ADD, Short-term and Long-term Disability insurance
401k matching up to 4% after two months of service