Senior Director, Revenue & Technology Portfolio Enablement Job at Marriott Bonvoy (Bethesda)

Senior Director of Portfolio Management

The Senior Director of Portfolio Management leads the strategic direction, gover...

Location

United States , Chicago

Salary:

200000.00 - 220000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, product management, technology, or related field required
Advanced degree (MBA or equivalent) preferred
10+ years of experience in portfolio management, product management, services strategy, or offering management
Experience working in technology services, consulting, or systems integrator environment
Proven ability to lead, manage, and develop high-performing portfolio managers, analysts, or enablement teams
Strong familiarity with service catalog design, pricing models, financial analysis, and offering lifecycle governance
Strong financial and business acumen with a deep understanding of services profitability, margin models, and portfolio KPIs
Proficiency with enterprise business systems (CRM, ERP, PSA, pricing/scoping tools) and data analysis/reporting tools
Demonstrated success leading cross-functional initiatives across Sales, Delivery, Finance, and Marketing
Ability to build alignment across organizational levels and influence stakeholders without direct authority

Job Responsibility

Own the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution
Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics
Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services
Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability
Lead and develop a high-performing portfolio management and enablement team
Align team structure and capabilities with the future needs of the services portfolio
Foster a culture of ownership, collaboration, continuous improvement, and innovation
Lead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement
Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment
Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting)

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Fulltime

New

Director, Technology Platform & Governance

This is a Director of Technology Platform & Governance role responsible for gove...

Location

Canada , Mississauga

Salary:

160000.00 - 350000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience across multiple technology disciplines, with demonstrated expertise in business, functional, and people management within large-scale, complex organizations
Proven ability to lead and govern enterprise-wide technology programs, including defining strategy, managing multi-million dollar budgets, and delivering measurable business outcomes aligned to organizational goals
Strong experience in project and program management, encompassing scope definition, resource planning, risk mitigation, feasibility assessments, and cross-functional coordination with senior stakeholders and executives
Demonstrated proficiency working with technology platforms and tools including relational databases, SQL, JIRA, Confluence, cloud environments, and AI/ML enablement capabilities
Deep expertise in risk and control management, with the ability to assess, escalate, and resolve complex issues while ensuring adherence to regulatory requirements, policies, and ethical standards
Exceptional communication and negotiation skills, with a track record of influencing senior and executive leadership across functions and managing expectations with both internal stakeholders and external vendors
Demonstrated experience directing subordinate managers and cross-functional teams, including full performance management responsibilities such as hiring, compensation, and disciplinary actions
Experience partnering with business analysts, architects, QA engineers, and external vendors to deliver integrated technology solutions that meet business objectives and quality standards
Familiarity with agile, waterfall, and hybrid delivery methodologies, with the ability to adapt governance frameworks and project approaches to the complexity and nature of each initiative
Bachelor's degree in a relevant field required

Job Responsibility

Define and implement the overall vision, strategy, and roadmap for program governance, aligning initiative portfolios with organizational strategic goals and ensuring programs contribute to revenue growth, cost reduction, and improved business partner experience
Lead end-to-end execution of complex technology programs and projects, maintaining adherence to project plans, quality standards, timelines, and budget constraints, while managing scope changes through structured evaluation and approval processes
Develop comprehensive project plans, including feasibility studies, risk assessments, resource allocation, and mitigation strategies, in close collaboration with business stakeholders, architects, quality assurance engineers, and technology partners
Manage and communicate program status, risk disposition, and issue resolution to senior management and technology partners in a timely and transparent manner, ensuring executive-level visibility across all active initiatives
Collaborate with senior leadership on cross-functional initiatives and identify resolution pathways for issues that fall outside established project boundaries, providing strategic direction and stakeholder engagement support
Partner with technology teams on initiatives leveraging relational databases, SQL, reporting tools, JIRA, Confluence, cloud platforms, and AI enablement to drive program delivery excellence
Direct and develop a high-performing program team including senior analysts, leads, and project staff — through performance evaluation, compensation recommendations, hiring decisions, and disciplinary actions
Drive adherence to program processes, procedures, methods, and organizational standards
coordinate with external vendors
and research new methodologies to improve execution and delivery outcomes

Fulltime

IT Director - Sales & Customer Experience

The IT Director – Sales and Customer Experience (ITBP) is the accountable leader...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

12–15+ years leading enterprise CRM and customer experience delivery functions
Deep experience across the Salesforce ecosystem, including Sales, Service, Manufacturing, Commerce (B2B), Experience Cloud, CPQ, Marketing Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related integrations
Experience integrating Salesforce with ERP systems (SAP preferred), marketing technologies, analytics platforms, and contract lifecycle solutions
Strong financial acumen with accountability for multi-million-dollar functional IT budgets
Executive-level stakeholder engagement and cross-functional influence capability
Bachelor’s degree required
MBA preferred

Job Responsibility

Owns and manages the end-to-end Sales & Customer Experience Delivery Team with full accountability for outcomes and value realization
Accountable for what gets built and why, with engineering best practices
Act as senior IT partner to Sales and CX leadership, aligning technology investments to revenue growth, distributor performance, and service-level objectives
Translate strategy into a sequenced roadmap across Sales Cloud, Service Cloud, Manufacturing Cloud, Commerce Cloud (B2B), Experience Cloud, CPQ, Salesforce AI, Data Cloud, CRM Analytics, and power BI reporting
Lead and develop a high-performing team of analysts and program managers, establishing clear goals, performance metrics, and development plans
Define and govern end-to-end lead-to-Loyalty and B2B customer lifecycle enablement, including CPQ, CLM, DocuSign, Adobe, and digital commerce capabilities
Oversee Voice of Customer (VoC) program delivery leveraging Qualtrics to capture, analyze, and operationalize feedback from distributors, retailers, and business partners
Define and govern non-functional requirements, including scalability, resilience, performance, security, and data integrity across the Salesforce and CX ecosystem
Drive automation, AI enablement, platform optimization, and continuous improvement to enhance efficiency and reduce technical debt
Collaborate cross-functionally to prioritize initiatives, align capacity, and ensure measurable value realization

Strategic Customer Success Director

TrueLayer’s Customer Success team owns the entire lifecycle of our customers. We...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Enterprise leadership experience: Proven track record of building senior relationships (including C-level) and delivering meaningful business outcomes
Domain expertise: Strong understanding of payments, fintech, or complex technology products, with the ability to engage on both commercial and technical topics
Customer-first mindset: You balance creativity and structure to solve customer problems and deliver impact
Strategic and executional: Able to set direction while staying close enough to execution to ensure quality and pace
Highly collaborative: Comfortable influencing across functions and driving alignment in a fast-moving environment
Clear communicator: Strong written and verbal communication skills, with the ability to simplify complexity

Job Responsibility

Set and execute strategy: Define and deliver a clear, commercially ambitious Customer Success strategy focused on driving customer outcomes, product adoption, and long-term value
Build for scale: Design and implement frameworks that enable the team to operate effectively across business development, relationship management, delivery oversight, and program execution
Own enterprise relationships: Build deep, trusted relationships across enterprise customers—from C-level to day-to-day stakeholders—driving advocacy, retention, and growth
Drive commercial impact: Deliver measurable business outcomes through upsell, cross-sell, and increased share of wallet, using data, insight, and strong influencing skills
Own performance: Define and drive KPIs for your high profile portfolio (e.g. revenue growth, net revenue retention, product adoption, customer satisfaction, strategic program success)
Partner cross-functionally: Work closely with Sales, Product, Integrations, Marketing, and Client Care to remove friction, drive alignment, and deliver for customers
Be the voice of the customer: Bring clear, structured customer insight into the business
influence product direction and prioritisation
Stay close to the detail: Personally own and manage a portfolio of of highly strategic customers

What we offer

Meaningful equity in the company
Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office
A one-off remote-working budget to help you set up your home office
24 days holiday as standard with flexible bank holidays, so you can take those days whenever you like
12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance)
2 volunteering days to support causes important to you
90 day ‘work from abroad’ policy
Generous parental leave, above and beyond statutory requirements
Competitive pension contribution at 4% & 4%
Private health insurance from the day you start

Fulltime

Senior Director National Product Leader, Diagnostics

The National Product leader will play a pivotal role in driving One Call’s growt...

Location

United States

Salary:

116100.00 - 191500.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Bachelor’s and/or Master’s degree in Business or Healthcare from an accredited college/ University, and/or the equivalent combination of education, training, or work experience
Minimum of 8 years of extensive industry experience leading strategic initiatives focused on product growth and innovation within the healthcare sector
Demonstrated ability to develop and drive strategies that enhance business performance and drive revenue growth with proven results
Expert in delivering robust analytics use cases and cross-functional collaboration
Fosters data and analytics culture, supporting data-driven thinking and discussions
Customer-centric and experienced with successful cross-functional collaboration
Deep functional knowledge in one or more of the following areas: Physical Therapy, Diagnostics, Home Health, Durable Medical Equipment, Transportation, Language and/or Dental
Excellent communication skills, both verbal and written, for interpersonal communication and collaborative management
Exhibits a high degree of initiative and analytical skills to be able to handle and solve complex problems
Viewed as an expert resource by peers and coworkers

Job Responsibility

Subject Matter Expertise: Act as clinical and industry SME’s enabling the Commercial team to close upsell and cross-sell opportunities by providing insights and guidance on product capabilities and market fit
Innovative Product Development: Create scalable growth opportunities by developing innovative, technology-enabled product offerings that address market needs and support business objectives
Strategic Clinical Program Advancement: Advance clinical programs by aligning product direction with commercial strategies and portfolio growth objectives, ensuring initiatives support both immediate and long-term business goals
Market Presence and Advocacy: Strengthen One Call’s market presence by serving as subject matter experts at industry conferences, promoting key programs (such as Age of Injury), and building brand credibility
Market and Competitive Intelligence: Track industry and competitive trends, translating insights on emerging technologies and shifts into actionable growth strategies for the business
Business Unit Strategy Ownership: Own the strategy for assigned product lines or business units, partnering closely with Product and Commercial teams to set priorities, define roadmaps, and drive successful execution
RFP Support and Review: Support and review Requests for Proposal (RFP) to ensure all submissions align with business objectives, market needs, and One Call’s strategic direction
Competitive Analysis: Conduct thorough competitive analysis to inform strategic decision-making and position Once Call’s products effectively within the industry
Innovation and Opportunity Identification: Drive ongoing innovation by identifying emerging trends and opportunities in the market and translating them into actionable product strategies that fuel growth

Fulltime

Senior Director Enterprise Architecture

The Senior Director, Enterprise Architecture at NTT DATA is a pivotal role focus...

Location

United States of America

Salary:

160000.00 - 296000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in Information Technology or related field
Minimum of 8 years of industry experience working with technical sales, direct/reseller channels driving business
Industry experience in sectors such as financial services, manufacturing, or healthcare
Deep knowledge across the Cisco portfolio and competitive offerings
Experience with AI solutions: secure AI factories, data architectures, and automation frameworks
Significant demonstrated experience in digital infrastructure of the key vendor’s software feature and technology capabilities
Significant demonstrated experience in providing an end-to-end design and solution in the aspect of the digital infrastructure
Significant prior experience in key vendors licensing models, such as Cisco, Microsoft, VMWare and Palo Alto license compliance
Significant engineering industry background in IT service provision preferred
Significant experience working as a software asset specialist/analyst, a software asset configuration specialist/manager, IT asset manager, or a licensing manager

Job Responsibility

Provides expert multi-technology advice to internal clients, analyzing and providing strategies and solutions on all aspects of infrastructure software, hardware features and related technology components
Architect end-to-end AI solutions: secure AI factories, data architectures, and automation frameworks
Recommends, advises and executes on the best design for information technology architectures
Leads the design and communicates high level structure to enable and guide the design and development of integrated solutions that meet current and future business needs
Uses client business requirements to advise on the design, deployment and operation of infrastructures software
Creates designs that provide holistic views, but also contain the details of the components and interconnections between components
Involved with projects at the time of inception and is involved along with the project manager in the planning and governance of projects and the functional analysis (FA) of developing the initial requirements
Researches and investigates emerging infrastructure technologies, particularly on software defined infrastructure features and the best practices associated with these trends
Advises on the improvement of internal effectiveness by contributing to improving current methodologies, processes and tools
Shares responsibility for win strategy with sales and leads the client discovery with relevant insights and articulate how our proven solution and services deliver tangible results

What we offer

medical, dental, and vision insurance
flexible spending or health savings account
life, and AD&D insurance
short-and long-term disability coverage
paid time off
employee assistance
participation in a 401k program with company match

Fulltime

Microsoft Elevate Worldwide Data Security Go to Market Director

We are seeking a forward‑thinking, impact‑driven leader to drive the go‑to‑marke...

Location

United States , Redmond

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR equivalent experience
10+ years of experience in business strategy, consulting, business development, technical sales and/or marketing strategy, with an emphasis on security, compliance, or risk‑driven solutions
Experience driving go‑to‑market strategy for Data Security, Information Protection, Governance, or Compliance solutions on Microsoft Azure, Microsoft 365, or comparable cloud platforms, ideally within nonprofit, education, public sector, or highly regulated industries
Proven track record of owning and scaling a $500M+ business
5+ years of experience in a worldwide GTM or Corporate function, or solution area leadership role for Data Security, Compliance, or broader Security portfolios, or comparable roles in competitive organizations
5+ years of experience designing, launching, and scaling programs or solution plays in the field, including enablement, partner activation, and execution governance
Demonstrated experience presenting to C‑level and senior executive audiences, translating complex security and risk topics into clear business value and strategic outcomes
Knowledge of security, AI and competitor landscape

Job Responsibility

Champion the adoption of data security, data loss prevention, information protection, and compliance solutions that enable K–12 and nonprofit organizations to safeguard sensitive data and securely adopt AI across their digital estate
Lead the development of security‑focused offers, programs, and investment strategies tailored to the unique regulatory, risk, and resource constraints of education and nonprofit organizations
Serve as the principal GTM advocate and subject‑matter leader for Data Security within the Microsoft Purview product family across the nonprofit and K–12 ecosystem
Drive partner‑led growth by enabling and activating a powerful ecosystem of security and compliance partners
Own and manage key performance indicators (KPIs) that measure the health, reach, and impact of the Data Security business across K–12 and nonprofit organizations
Develop and lead the business strategy for Microsoft Data Security across K–12 education and the nonprofit sector
Track performance and long‑term sustainability of data security and compliance initiatives
Hold end‑to‑end accountability for defining scorecards and KPIs that measure data security maturity, solution adoption, customer value realization, and business impact
Partner with senior leaders across Microsoft using a One Microsoft approach to drive strategic alignment
Represent the Data Security business in Rhythm of Business, monthly, and quarterly reviews

Fulltime

Head of Digital Marketing & SaaS Growth

Lead the transformation of our customer acquisition and lifecycle management cap...

Location

United Kingdom , Harrow

Salary:

Not provided

Info Technology Supply Ltd.

Expiration Date

Until further notice

Requirements

7-10 years progressive experience in B2B software marketing with demonstrated career progression to leadership roles
Minimum 3 years leading teams of 5+ people across marketing and customer success functions
Proven track record building and scaling digital demand generation engines with documented results (pipeline generation, lead volume, conversion rates)
Demonstrated expertise in marketing automation platforms (HubSpot, Marketo, Pardot) including hands-on implementation and optimization experience
Direct experience establishing and scaling customer success functions including team building, process design, and metrics definition
Experience managing diverse software portfolios with both transactional and consultative products
Deep proficiency in SaaS and subscription business metrics: CAC, LTV, CAC:LTV ratios, payback period, MRR, ARR, churn, expansion revenue, NPS
Expertise in performance marketing: paid search, paid social, display, retargeting with proven conversion optimization experience
Strong analytical capabilities: SQL preferred, proficiency with BI tools, A/B testing methodologies, statistical analysis
Hands-on experience with marketing technology stacks: marketing automation, CRM integration, analytics platforms, customer success tools

Job Responsibility

Build and scale comprehensive digital marketing strategy generating measurable pipeline across transactional product portfolio
Implement and optimize marketing automation platform with demonstrated expertise in CRMs
Develop and execute high-volume lead generation campaigns with proven conversion optimization methodologies
Create and manage performance marketing framework with rigorous ROI tracking and attribution modeling
Generate consistent flow of marketing qualified leads (MQLs) with defined lead scoring and qualification criteria
Build thought leadership programs and content engines that drive inbound demand
Manage marketing technology stack integration with CRM and sales tools
Establish and scale customer success function with proven methodologies from previous experience
Implement customer health scoring systems and proactive engagement frameworks
Build onboarding, adoption, and expansion programs that drive measurable retention and revenue growth

What we offer

A company laptop for business use
Business Expenses
Annual leave entitlement will be aligned to the location/region, with gradual progression up to a maximum of 30 days, in line with completed years of service
Opportunity to build and scale critical functions with significant business impact
Autonomy to implement modern marketing and customer success best practices
Established customer base and proven products as foundation
Performance-based compensation with significant variable component tied to measurable results
Collaborative environment with supportive executive team
European scope with potential for international impact
Career progression opportunities in growing organization

Fulltime

Select Country

Senior Director, Revenue & Technology Portfolio Enablement

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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