Senior Director, Revenue Accounting and Operations Job at Fivetran (Oakland)

Job Description

Fivetran is seeking a seasoned leader with extensive SaaS revenue experience to lead our global Revenue Accounting & Operations function. In this key leadership role, and in close partnership with other leadership members across RevOps, Deal Desk, Legal, Sales and Finance teams, you will be responsible for supporting Fivetran’s strong revenue growth by building and maintaining scalable and efficient Order-To-Cash processes, policies, systems and controls. You will oversee customer contract reviews, revenue recognition assessments, revenue accounting, billing, accounts receivable and revenue operations. You are the in-house subject matter expert and therefore are expected to support, educate, communicate and report on revenue accounting guidance, technical and operational policies and company GAAP revenue performance, all while maintaining a customer (internal and external) centric mindset.

Job Responsibility

Hire, coach and mentor a high-performing Revenue Accounting & Operations team
Craft and execute upon the strategy, vision and plan for the Revenue Accounting & Operations function, taking into consideration revenue accounting processes, SOX controls, technical accounting, operations, systems/automation, policies, reporting, and collaboration with cross-functional partners
Oversee and lead the global revenue financial close processes including the review and approval of revenue recognition journal entries, review and recording of revenue from non-standard contracts, SOX controls compliance, reconciliations, fluctuation analyses, financial reporting and more
Design and distribute detailed revenue reporting, to include BvAs, trend and variance analyses and key metrics. Automate revenue reporting using BI tools, Looker or similar
Maintain an ongoing partnership with FP&A to ensure revenue forecasting for existing and future revenue streams is consistent with US GAAP revenue recognition standards
advise FP&A timely on revenue transactions impacting forecasts, BvAs and related
Build and maintain the appropriate cross-functional partnerships (Legal, Deal Desk, Sales), processes, controls and related infrastructure to ensure all customer contracts are appropriately reviewed, executed and recorded timely and accurately within all relevant systems (SFDC, NetSuite)
maintain additional processes and controls as necessary for the review, execution and recording of non-standard customer contracts and new product offerings
Build and maintain the appropriate revenue operations to ensure completeness and accuracy of all revenue data
partner closely with RevOps and Analytics to align on key revenue processes, identifying and rectifying inefficiencies timely and continuously seeking ways to improve and automate operations while maintaining a sound OTC SOX controls environment
Oversee the timely and accurate technical assessment and documentation of revenue recognition and related matters
Liaise timely with external auditors to ensure alignment on technical conclusions
Oversee the development and maintenance of best-in-class billing, credit, collection and payment application processes, controls and reporting
maintain tight partnership with Customer Success, Sales and RevOps to identify and remediate process inefficiencies and areas for improvement timely across billing and collection operations
Oversee the review and assessment of overdue accounts, maintaining an appropriate bad debt allowance and write-off policy
distribute timely reporting over overdue accounts and bad debt
Act as a key contact to external auditors
oversee the timely and accurate compilation of audit requests for revenue and related areas

Requirements

15+ years of progressive experience within the accounting organization
high-growth and SaaS industry experience a must
multi-national public company experience with >$500M in annual revenue required
Minimum of 5 years in a leadership/management position in an accounting organization, with demonstrated ability and experience driving change and improving operations especially in the areas of financial close and reporting
Experience with a Big-4 accounting firm is strongly preferred
CPA certification (active or inactive)
Excellent accounting research and problem solving skills
strong knowledge of both ASC 606 revenue recognition (SaaS and professional services), ASC 340 (capitalized commissions) and related US GAAP standards required
A proven leader in training and developing motivated teams
a proactive leader and effective coach committed to the development and engagement of their team
others, and motivate teams to produce quality work with tight timeframes
Demonstrated ability to interact with and influence management and contributors at all levels of the organization and across departments
Ability to respond to, prioritize effectively and meet deadlines while maintaining the highest of standards for completeness and accuracy
Effective and decisive under pressure
Ability to effectively operate in a fast-paced environment with ability to adapt to change
Strong technical and analytical skills
Preferred experience: Netsuite (ARM), Salesforce, Stripe, usage/consumption based customer billing, marketplace billing (AWS, GCP, Azure)

Nice to have

Experience with a Big-4 accounting firm
Preferred experience: Netsuite (ARM), Salesforce, Stripe, usage/consumption based customer billing, marketplace billing (AWS, GCP, Azure)

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

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Senior Director, Revenue Accounting and Operations

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