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Senior Director, Residential Development, Marketing Sales

Canada, Toronto 160000.00 - 185000.00 CAD / Year · Job Posted March 25, 2026
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Job Description

The Senior Director, Residential Development, Marketing & Sales, is responsible for setting the strategic direction and driving the commercial performance of the Four Seasons Private Residences business. This role oversees the Americas residential development marketing portfolio and leads a range of global marketing and commercial initiatives that advance the Residential strategic plan, with a focus on driving business growth through expansion of the portfolio and new revenue-generating offerings.

Job Responsibility

  • Provide oversight of the Americas residential development portfolio, ensuring all projects are positioned, marketed, and executed in alignment with brand standards and commercial objectives
  • Lead and support the Director, Residential Development, Marketing & Sales, Americas, setting direction on project strategy, prioritization, and performance
  • Maintain a portfolio-level view across all projects, identifying risks, opportunities, and areas for optimization across marketing and sales performance
  • Partner with Development and senior stakeholders during deal pursuit and early-stage planning to shape residential strategy, positioning, and overall project approach
  • Act as a senior escalation point for key projects, supporting decision-making and ensuring alignment between developers and internal stakeholders
  • Lead initiatives that expand the Residential business beyond traditional licensing and management fees by scaling sales and marketing services for developers
  • Define and lead the Residential Customer Experience (CX) program from a commercial perspective
  • Lead the development and evolution of Resident Recognition and Benefits programming
  • Oversee global channel strategy and commercial integration for the Residential business
  • Provide senior leadership on Residential team, developing and mentoring team members
  • Lead and align cross-functional Residential support functions
  • Own annual planning and budgeting for the Residential Development, Marketing & Sales function
  • Represent the Residential business in senior leadership forums
  • Drive alignment across global and regional teams

Requirements

  • 10+ years of progressive experience in marketing, commercial strategy, or related fields, ideally within luxury real estate, hospitality, or branded residences
  • Proven ability to lead complex, cross-functional initiatives across multiple markets
  • Demonstrated success developing and executing strategies that drive business growth and commercial impact
  • Experience working with developers, ownership groups, and senior internal stakeholders
  • Strong leadership presence, with the ability to influence and align stakeholders across levels
  • Highly strategic thinker with strong business judgment and decision-making capabilities
  • Deep understanding of luxury brand positioning, customer experience, and market dynamics
  • Proven ability to lead, develop, and scale high-performing teams

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