Job Description:
Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life. Salary Range: This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What We Provide in Return for Your Commitment to Our Mission We offer a vast array of benefits to help support the whole you, including: Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home. Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off. Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage. Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships. JOB SUMMARY: The Senior Director of IT Product Management oversees leads and manages product teams throughout the product development process to achieve business outcomes that are aligned with the business and technology strategy. This role is responsible for guiding the vision overseeing multiple product roadmaps and ensuring successful delivery of the products from a technical perspective. This role will further focus on building better processes honing existing ones improving overall team performance and building consensus across the organization. GENERAL DUTIES & RESPONSIBILITIES: • Advocates for the IT Product Management team and serves as the ambassador for the entire product strategy. • Understands the company’s strategy and vision and drives and delivers technology strategy and products that support that vision building and maintaining alignment across initiatives at all times. • Responsible for connecting the product team to the company product or portfolio vision. • Develops a mechanism to capture customer user and market feedback on where the product is headed and guides the team on utilizing this data to inform strategy. • Collaborates with other leaders across the organization in order to ensure that the outcomes are met and strives to improve how the cross-functional and product teams work together. • Partners with other technology leaders aligning to enterprise architecture and compliance standards vision and policies and overall best practices and drive solutions that solve validated business problems. • Establishes and shares visual product roadmaps outlining product portfolio strategies informed by customer and business needs which drives organizational consensus and support for where the product team is headed. • Leverages the strengths of the product teams for the benefit of the company while coaching individual product managers to excel. • Attracts builds manages and develops a talented diverse equitable and inclusive team of technology product managers and other roles with related responsibilities. Ensures the team is engaged and operating effectively in all facets. • Ensures team goals are measurable and ensures technology products are delivering unique value for the business. • Builds better processes and optimizes existing ones strengthening overall team performance. • Follows and augments Product Management best practices and ensures product managers are strong and capable. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: • Bachelor’s degree in a STEM (Science Technology Engineering or Mathematics) or business-related field is preferred or equivalent education training and relevant work experience • Eight (8) years of experience in Product Management with a focus on managing the delivery of technology-powered products from idea through development integration and launch GENERAL KNOWLEDGE SKILLS & ABILITIES: • Strong working knowledge of software development methodologies such as Agile • Strong oral written and interpersonal communication skills • Strong conflict management negotiation and resolution skills • Strong problem-solving skills and prioritization • Ability to learn and understand the needs of our customers and our sector of the market in Healthcare • Ability to understand high level strategic visions of the company and develop strategic roadmaps and recommendations for our products • Ability to build and grow healthy teams be comfortable collaborating with a dynamic cross-functional team • Experience building relationships and influence in a matrix organization • Highly effective communication and presentation skills with extensive experience in aligning and presenting to various stakeholders and leadership • Demonstrates track record for managing successful projects from ideation to launch • Demonstrates deep empathy by understanding the context and drivers that explain users' motivations and behavior and ability to communicate a common understanding of the user(s) to the larger team PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: • For roles located in office or home settings this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit use hands and fingers speak and hear. • For roles located in the field this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving) sit use hands and fingers speak and hear. • The employee is occasionally required to stand walk and lift objects (up to 10lbs weight; up to 4 ft. height). • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus • The work environment utilizes florescent lighting; noise level is moderate. • The emotional demand of the job may cause undue stress from but not limited to moderate/heavy workload. • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. • Please be advised this job description is subject to change at any time. JOB LEVELS: Director of IT Product Management Leads a team of technical experts who provide a moderate level of product management proficiency. Sr. Director of IT Product Management Leads a team of technical experts who provide a moderate level of product management proficiency. Possesses a demonstrated track record of building and growing effective and healthy product teams. Generally requires at least 2 years of prior relevant leadership experience. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.
