CrawlJobs Logo
Capital One Logo Capital One · IT - Software Development

Senior Director, Product Design, Small Business Bank

United States, McLean Employment contract 269600.00 - 335700.00 USD / Year · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

We’re currently seeking a design leader to head our Small Business Bank Design team, which is part of the Experience Design organization. Small Business Bank has been rated #1 in the J.D. Power U.S. Small Business Banking Satisfaction Study for 3 consecutive years. Our team delivers banking solutions and experiences that help small businesses run their business with confidence. We are a mission-driven team, spending our time with business owners and operators, understanding their needs, co-creating with them and celebrating their success as our success. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

Job Responsibility

  • Lead a talented, cross-disciplinary team of design leaders and designers
  • Collaborate deeply with research teams and Product and Technology leadership
  • Identify and advocate for high-leverage opportunities with executive stakeholders
  • Lead high-impact, highly complex design projects that set the bar for and drive experience excellence and business outcomes
  • Envision, design, deliver and optimize experiences across channels (including web, mobile, sales and servicing) and emerging technologies to help small and medium sized business customers run their business with confidence
  • Help inform B2B experiences across Capital One
  • Activating insights, features and capabilities that can extend across different kinds of business customers and segments
  • Connecting features and capabilities for customers who have a consumer and small business relationship with Capital One

Requirements

  • At least 10 years of experience in leading product design teams and delivering products to market
  • At least 3 years managing managers

Nice to have

  • 12+ years of experience in leading product design teams and delivering products to market
  • Experience in a design toolkit that spans product design, service design, design strategy and content design
  • Experience leading product design teams operating across UX and UI, strategy, content, and research from strategy through delivery to market
  • Deep experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, performance metrics, roadmaps, and operating models
  • Deep experience interfacing with executive leadership to solve problems, influence key decisions, and drive results across strategy, design, roadmaps and investments
  • Experience working within a design system
  • Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
  • Proficiency in A.I. design patterns or A.I. tooling
  • Expertise with design and prototyping tools such as Figma
  • Experience managing an interdisciplinary design team
  • Proficiency in business case development, grounding product and user experience decisions to business value
  • Exceptional written and verbal communication skills
  • Exceptional interpersonal skills and relationship building across complex organizations
  • Exceptional people management and development skills

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Health, financial and other benefits supporting your total well-being
Capital One - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Director, Product Design, Small Business Bank

8 matching positions

Head of Applied AI & Agent Factory - Managing Director

Location
Location
United States , New York
Salary
Salary:
250000.00 - 500000.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of progressive leadership experience, including senior roles building and scaling delivery organizations - consulting partnerships, Forward Deployed Engineering / solutions engineering teams, or comparable in-business technology delivery functions inside complex firms.
  • Builder-operator profile — has personally stood up and scaled delivery organizations from a small core to hundreds of practitioners, ideally inside or alongside large, regulated businesses.
  • Deep current expertise in modern AI - agentic systems, LLM-based applications, AI evaluation and certification, and the practical realities of getting AI agents adopted in production enterprise environments.
  • Strong commercial and storytelling skills - credible peer to business COOs and CEOs
  • able to co-design process redesigns and to sell the change rather than impose it.
  • Bias to action, ruthlessly outcome-focused - relentless on real adoption, usage, and business impact rather than activity metrics
  • comfortable killing projects that aren't landing.
  • Cross-functional influencer - proven ability to operate in a matrixed environment across product, platform, controls, and business stakeholders without direct authority over all of them.
  • Strong financial acumen - fluent in business cases, ROI realization, and the commercial drivers of a complex global firm.
  • Risk & Compliance awareness - understands controls, model risk, and regulatory expectations as they apply to AI agents in global banking.
Job Responsibility
Job Responsibility
  • Operate the Agent Factory: an industrialized capability for the design, build, evaluation, and certification of enterprise AI agents at Citi scale.
  • Define and continuously evolve the firm's standards, patterns, and reference implementations for enterprise agents in close partnership with the Head of Core AI Platform (who provides the agentic runtime, guardrails, and evals) and the Head of Responsible AI (who owns approval and controls).
  • Own the official enterprise agent catalog - the curated, certified set of agents that Citi formally sanctions for production use across the firm - including lifecycle management, versioning, and decommissioning.
  • Build and lead a cadre of Applied AI engineers embedded directly into business lines, partnering with business COOs and process owners to design, deliver, and scale AI agents inside real workflows.
  • Co-design agent-led process redesigns with business COOs - moving beyond point automations to the redesign of end-to-end business processes around AI agents.
  • Operate a deliberate 'delivery-to-platform' feedback loop: ensure reusable assets, patterns, and components emerging from business-specific work are fed back into the Core AI Platform and Enterprise AI Solutions portfolio rather than re-built.
  • Partner with the Head of Enterprise AI Solutions to graduate high-leverage, repeatedly built business solutions into productized, horizontal capabilities.
What we offer
What we offer
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Risk Management Intern

The Risk Management Intern supports the organization’s risk and quality initiati...
Location
Location
United States , Louisville
Salary
Salary:
Not provided
atriaseniorliving.com Logo
Atria Senior Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Currently enrolled in a four-year university or college preferred
  • If currently enrolled in school, must maintain a 3.0 cumulative GPA (4.0 scale)
  • Must successfully complete all Atria specified training programs
  • Proficient in basic Microsoft applications such as Word, Excel, and Outlook
  • Experience demonstrating teamwork and critical thinking skills to accomplish tasks
  • Strong customer service, detail orientation, multi-tasking, organizational and follow-up skills
  • Strong communication skills, both written and verbal
Job Responsibility
Job Responsibility
  • Prepare and distribute daily workers’ compensation claim reports to the Risk Department accurately and in a timely manner
  • Track, monitor, and provide updates on items related to Risk Management and Quality Enhancement initiatives
  • Process check requests and ensure invoices are submitted accurately and within established timelines
  • Report property damage incidents to the ownership group promptly and with appropriate documentation
  • Compile and distribute monthly reports to community leadership
  • Support and complete special projects as assigned
  • Complete state-specific forms related to workers compensation claims
  • May perform other duties as needed and/or assigned
What we offer
What we offer
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety
  • Parttime
Read More
Arrow Right

Long Haul Dispatcher

Transport Bourassa, a fast-growing company, is looking for a Long-Haul Dispatche...
Location
Location
Canada , Saint-Jean-sur-Richelieu
Salary
Salary:
Not provided
bourassa.ca Logo
TRANSPORT BOURASSA INC.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingual (spoken and written) for communication with clients
  • Ability to manage multiple priorities in a dynamic environment
  • Strong judgment and quick decision-making skills
  • Experience in a similar role (an asset)
  • Proficiency with transportation management tools (TMS, GPS, etc.)
  • Strong team spirit and solution-oriented mindset
Job Responsibility
Job Responsibility
  • Coordinate long-haul truck movements efficiently and accurately
  • Optimize loads, timelines, and overall transportation productivity
  • Monitor delivery and pickup statuses to meet client agreements and deadlines
  • Work closely with operations and logistics teams
  • Maintain constant communication with drivers and clients
  • Ensure high service levels and compliance with federal transportation regulations
  • Perform any other related tasks as assigned
What we offer
What we offer
  • Group and dental insurance (50% of premiums paid by the employer)
  • Subsidized daycare reserved for employees, located on-site
  • 3 weeks of vacation after 2 years
  • Employer contributions to a retirement savings plan (RRSP)
  • On-site gym accessible 24/7
  • Various rewards throughout the year (Christmas gifts, team lunches, etc.)
  • A Christmas party you won’t want to miss!
  • Fulltime
Read More
Arrow Right

Sous Chef

In the role of Sous Chef and member of the Dining Services team, you will be res...
Location
Location
United States , Derry
Salary
Salary:
24.00 - 28.80 USD / Hour
atriaseniorliving.com Logo
Atria Senior Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Minimum 2 years' experience in industry or full-service restaurant cooking
  • Effective communication in English and excellent customer service skills
  • Experience mentoring and directing others
  • Ability to prepare and follow recipes
  • General knowledge of and ability to conform to sanitation and safe food handling practices
  • Basic Computer skills
Job Responsibility
Job Responsibility
  • Prepare nutritious, appetizing, and attractive meals for residents and ensure a smooth, efficient and safe operation of the kitchen
  • Review menus and food-production instructions and prepare meals following Holiday menus and recipes while ensuring portion-control standards
  • Oversee preparation and set-up of service to serve nutritious food, attractively garnished in a punctual manner
  • Follow food safe handling procedures in preparation as well as proper procedures for covering, labeling, dating, and storing food
  • Accurately complete logs in a timely manner i.e., refrigerator, freezer and production sheets
  • Follow Holiday sanitation standards by effectively cleaning while working, including preparation and serving areas, pots and pans, kitchen surfaces, walls, and floors, using appropriate cleaning schedules and charts
  • In absence of the Executive Chef, oversee the food service staff and overall kitchen operations
  • Focus on resident satisfaction and resolve any food-compliant issues as needed
  • Perform administrative duties including menu planning, ordering, receiving, invoice processing, inventory, end-of-month report, staffing and payroll if needed
  • Other duties as assigned
What we offer
What we offer
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety
  • Fulltime
Read More
Arrow Right

Class 1 Driver

Available positions in local, Ontario, and the United States. Based out of our t...
Location
Location
Canada , Saint-Jean-sur-Richelieu
Salary
Salary:
Not provided
bourassa.ca Logo
TRANSPORT BOURASSA INC.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Class 1 driver's license
  • Good knowledge of the territory
  • Good physical endurance
  • Autonomy and strong organizational skills
  • Professional and safety-oriented attitude
Job Responsibility
Job Responsibility
  • Perform deliveries and pickups
  • Secure and properly fasten loads
  • Assist with loading and unloading when required
  • Conduct vehicle inspections and report any issues
  • Use a mobile device
  • Provide professional customer service
  • Perform trailer switches or movements (depending on the position)
  • Carry out any other related tasks as needed
What we offer
What we offer
  • Competitive salary
  • Group and dental insurance (50% paid by employer)
  • Employer-matched RRSP
  • 10 sick days
  • 3 paid personal days
  • 3 weeks of vacation after 2 years
  • Uniform provided
  • Modern, well-maintained trucks washed every two weeks
  • Garage and dispatch open 24/7
  • Gym and daycare (located at 800 Dijon Street, Saint-Jean-sur-Richelieu)
Read More
Arrow Right

Waitstaff

Location
Location
United States , Missoula
Salary
Salary:
11.00 - 13.20 USD / Hour
atriaseniorliving.com Logo
Atria Senior Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic reading, writing, and math skills
  • Effective verbal and written English skills
  • General knowledge of sanitation and safe food handling practices
  • No experience needed
Job Responsibility
Job Responsibility
  • Set and clear tables, take residents’ dining orders, and provide the highest level of customer service
  • Review menus with residents and acquaint new residents with dining at Atria
  • Assist with the preparation, delivery, and cleanup of daily meals, banquets, and special events
  • Create a strong sense of teamwork with your colleagues and positive relationships with residents
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room
What we offer
What we offer
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety
  • Parttime
Read More
Arrow Right

Sr. Data Entry Clerk

We are looking for a detail-oriented Sr. Data Entry Clerk to support a Contract ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in data entry or computer-based record management in a high-volume environment
  • Strong proficiency with Microsoft Excel and the ability to manage, sort, and review structured datasets
  • Experience performing data validation and identifying inconsistencies or missing information
  • Ability to conduct basic market research and interpret findings from collected data
  • Excellent attention to detail and a consistent approach to maintaining data accuracy
  • Strong organizational skills with the ability to manage multiple tasks and deadlines effectively
  • Clear written communication skills for coordinating with contributors and resolving data issues.
Job Responsibility
Job Responsibility
  • Build and maintain accurate records within a shared database environment designed for collaboration across multiple users
  • Create and manage data collection forms that allow external contributors to submit information without needing direct database access
  • Review incoming submissions from forms and separate or flag those entries for follow-up validation and quality checks
  • Enter, update, and verify large volumes of information with a high degree of accuracy and consistency
  • Analyze collected data to help identify organizations that provide lower-cost veterinary care within their surrounding markets
  • Support research efforts by comparing pricing and geographic coverage patterns to establish meaningful affordability benchmarks
  • Use Excel and related data tools to organize findings, track progress, and prepare clean datasets for review
  • Work with internal stakeholders and external partners to clarify incomplete entries and resolve discrepancies in submitted information
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Waitstaff

Location
Location
United States , Palmdale
Salary
Salary:
17.27 - 20.72 USD / Hour
atriaseniorliving.com Logo
Atria Senior Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic reading, writing, and math skills
  • Effective verbal and written English skills
  • General knowledge of sanitation and safe food handling practices
  • No experience needed
Job Responsibility
Job Responsibility
  • Set and clear tables, take residents’ dining orders, and provide the highest level of customer service
  • Review menus with residents and acquaint new residents with dining at Atria
  • Assist with the preparation, delivery, and cleanup of daily meals, banquets, and special events
  • Create a strong sense of teamwork with your colleagues and positive relationships with residents
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room
What we offer
What we offer
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety
  • Parttime
Read More
Arrow Right