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Kirby Bates Associates Logo Kirby Bates Associates · Health and Beauty

Senior Director, Patient Logistics and System Command Center

United States, Winchester Employment contract · Job Posted May 27, 2026
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Job Description

The Senior Director role offers an opportunity for a dynamic, innovative, and patient-centered leader to provide strategic and operational leadership for the Patient Logistics & System Command Center—a centralized, systemwide operational hub responsible for patient flow, bed placement, transfer center operations, virtual care services, emergency clinical communications, and logistics, with real-time operational decision‑making. This role integrates patient progression and throughput, remote patient care programs (central telemetry, virtual sitting, virtual nursing), EMS/transport coordination, and systemwide situational awareness to enhance capacity management, safety, and clinical efficiency.

Job Responsibility

  • Provide strategic and operational leadership for the Patient Logistics & System Command Center
  • Oversee patient flow, bed placement, transfer center operations, virtual care services, emergency clinical communications, and logistics with real-time operational decision-making
  • Integrate patient progression and throughput, remote patient care programs (central telemetry, virtual sitting, virtual nursing), EMS/transport coordination, and systemwide situational awareness
  • Ensure standardization of workflows, predictive analytics adoption, and consistent operational leadership across all facilities

Requirements

  • Master's degree in clinical health related field, nursing preferred
  • Current RN license in the state of VA (or ability to obtain), preferred
  • Certifications for ideal candidates: NEA-BC, CENP, FACHE, Lean Six Sigma, project/change management
  • Seven years of progressive healthcare operations experience, with 3-5 years in leadership managing pt flow, bed management, transfer center operations, or command center functions
  • Experience with centralized operations or technology-enabled visibility programs and partnering across nursing, operations, ancillary teams, and clinical leadership
  • Deep knowledge of throughput operations, bed placement criteria, transfer workflows, EMTALA, virtual care, telemetry, and remote observation programs
  • Knowledge of EPIC highly preferred
  • Strong analytical and operational decision-making skills

Nice to have

  • Current RN license in the state of VA (or ability to obtain)
  • NEA-BC
  • CENP
  • FACHE
  • Lean Six Sigma
  • project/change management
  • Knowledge of EPIC highly preferred
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