Senior Director Operations Job at KeHE Distributors (North East)

Job Description

The Senior Director, Operations plans, directs, organizes and controls warehousing, distribution, and transportation activities for the distribution center. The Senior Director Operations is responsible for implementing company operating policies, procedures and processes that achieve safe, efficient, and cost-effective facility operations, while meeting customer service expectations. The Senior Director Operations maintains the distribution center in accordance with Company's health and sanitation standards, federal and state OSHA requirements and protects and maintains company assets (inventory, facilities and fleet) within the designated region.

Job Responsibility

The Senior Director, Operations plans, directs, organizes and controls warehousing, distribution, and transportation activities for the distribution center
The Senior Director Operations is responsible for implementing company operating policies, procedures and processes that achieve safe, efficient, and cost-effective facility operations, while meeting customer service expectations
The Senior Director Operations maintains the distribution center in accordance with Company's health and sanitation standards, federal and state OSHA requirements and protects and maintains company assets (inventory, facilities and fleet) within the designated region

Requirements

High School Diploma required
Bachelor's Degree is highly preferred
Minimum 10 years prior warehouse / distribution experience required
7 years of progressive leadership is required
Previous experience operating operational systems including MS Office, Power BI, Manhattan, Blue Yonder for data analytics and results management
Ability to work varied shifts and overtime as required
Must be able to carry, lift and/or move up to 75 pounds
Must demonstrate the ability to build and sustain a safe and clean work environment through a relentless focus on prevention and sending associates home safe every day
Service commitments to key customers with a focus on accuracy, quality and on time delivery
Lean leadership, daily management and root cause/problems solving
Leader must model and instill KeHE's Keystone habits to drive a strong, engaged and productive team-based environment
Attracting, hiring, training and developing highly effective people leader at all levels
Organize production and procedures for transportation and warehouse operations to meet budgetary goals
Oversee and execute all inventory control procedures ensuring maximum safeguard of the company's physical inventory
Analyze workforce data to identify trends and implement process improvements to meet operational goals
Interface daily with management of the warehouse to drive communication and site morale
Responsible for the overall maintenance of all equipment
recommend new equipment, systems, and facility for capital expenditures in partnership with key stakeholders
Develop and maintain inventory, shrinkage-shortage level goals established by the company
Oversee responsibility for facility's security, safety, and sanitation programs
Maintain an efficient production schedule to ensure timely truck departures to meet delivery schedules
Coordinate outside purchases Warehouse and Transportation materials, supplies, and products
Interact with customers to resolve order discrepancies and ensure quality service
Establish and maintain effective communication avenues with all KEHE departments
Develop and maintain effective cost control procedures
Develop and maintain effective productivity procedures. Maximize facility productivity and utilization
Maintain safeguards of confidential company information
Other duties and special projects as requested
Must be skilled to effectively resolve complex problems or issues, by using judgment that is consistent with standards, practices, policies, procedures
Proficiency with data analysis to identify, problem-solve, root cause, and action issues
Ability and willingness to respond with patience, courtesy, and friendliness while displaying credibility and decisiveness to support the organization's priorities
Able to work well under pressure, excellent interpersonal abilities
ability to get along with diverse personalities
tactful, mature, and flexible
Able to work successfully under pressure, handle multiple high priority issues, projects, and under tight time constraints
Good reasoning, sound judgment, service oriented, and assertive/persuasive
Excellent grammar, verbal, writing, presentation skills, and ability to speak effectively before groups of employees and management personnel
High degree of self-motivation and dependability
Resourceful, well organized, highly dependable, efficient, and detailed oriented

What we offer

Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)
Employee stock ownership (ESOP)
Holiday pay for company designated holidays

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