Senior Director of Transformation Services Job at NTT DATA (dallas)

FLEX Senior Director, BMSC Planning and Services

The FLEX Senior Director, Global Consulting, is a key member of the Customer Gro...

Location

United States , Bethesda, MD

Salary:

70.67 - 113.22 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

8+ years’ experience in strategy development, brand management, marketing strategy, or product management
4-year degree from an accredited university in Business Administration, Hospitality Management, or related major
OR 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
Experience managing and defining transformational strategies for business units
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
MBA or equivalent preferred
Lodging / hospitality industry experience preferred

Job Responsibility

Advising on enterprise strategies and priorities
Supporting Marketing and Personalization Acceleration capabilities
Providing advisory services on complex platforms and projects
Managing multiple projects
Leading major initiatives and programs
Advising on strategic execution
Developing goals and plans
Championing leaders’ vision for product and service delivery
Providing direction and assistance to other teams
Analyzing information and evaluating results

What we offer

Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts

Fulltime

Director - Senior Architect for Sub Ledger Transformation

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Programming skills – including concurrent, parallel and distributed systems programming
Demonstrable experience on building data warehouse & caching solutions
Strong knowledge of Java, Python, Linux & SQL
Good understanding of Spring Framework and Kafka
Good understanding of Enterprise integration patterns
Strong understanding of automating testing
Experience with Apache Ignite/ Redis or other in-memory data solutions
Working knowledge of a scripting language such as Groovy, Python, JavaScript, etc.
Knowledge of HTTP, ReSTful web services and API design
Messaging technologies

Job Responsibility

Defining application architecture, changes, develop & scale existing team to drive change
Bring best practises on Enterprise integration
Mentor developers in a globally distributed team
Ability to establish testing practices in a team
Development of high-quality software, emphasizing simplicity, maintainability and reuse
Participation in code and design reviews
Requirements analysis and capture, working closely with the business and business aligned teams to define solutions
Good communication with support, other development and infrastructure teams
Contributing to architectural standards, development best practices, and promoting adherence to these standards

Fulltime

Senior Director, Enterprise Customer Success

As the Regional Vice President, North America Customer Success, you will lead a ...

Location

Canada , Toronto

Salary:

192000.00 - 264000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
a four year degree or equivalent
demonstrated ability to manage customer accounts in conjunction with sales organizations
exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter.

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
build and sustain a team of high performing leaders who embody our values, establish trusted advisor relationships and focus on making every customer successful
key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University
drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes
establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects

What we offer

Competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Director, Enterprise Customer Success

As our Regional Vice President, North America Customer Success, you will be repo...

Location

United States , Atlanta

Salary:

180000.00 - 275000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
Take on new challenges and the ability to work through uncertainty
Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
Experience building plays and associated playbooks using Customer Success technologies such as Gainsight
Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
A four year degree or equivalent
Demonstrated ability to manage customer accounts in conjunction with sales organizations
Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter

Job Responsibility

Advocate for the Customer
Strategic Leadership
Team Management
Retention and Growth
Data Analysis and Reporting
Cross-Functional Collaboration
Process Improvement / Managing Workload

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Director, Account Health Management EMEA

As a Senior Director, Account Health Management, you will be a key leader within...

Location

United Kingdom , London

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar
At least 5+ years in a leadership capacity
Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs

Job Responsibility

Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
Inspire and attract top talent to your team
Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region
Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
Accountable for executive engagement, account health, and risk mitigation
Oversee customer planning, deployment, account-level reviews, and escalations
Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
Mental and financial health resources
Personalized learning opportunities

Fulltime

Payments Data Transformation Head Director

The Applications Development Senior Group Manager is responsible for accomplishi...

Location

United States , Jersey City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years experience of application development industry experience, with a minimum of 10 years of hands-on experience specializing in the leadership and hands-on development of franchise-critical applications
10+ years experience leading large technology transformation initiative
8+ experience in large technology development experience
8+ years experience in Big Data Org
5 + years Microservices experience
5+ years hands-on experience in Java, Spring, Spring Boot, Spring Cloud, J2EE Design Patterns, REST services, MicroServices, Docker/Kubernetes, messaging product like Kafka
Deep understanding on design Highly Available and Highly Scalable Systems
Front End Technologies like JavaScript and Angular version, CSS2/CSS3, HTML
Hands-on experience in relational (Oracle/DB2), No-SQL (MongoDB), Unix commands
Hands-on experience on working / deploying application on Cloud

Job Responsibility

Manage/develop multiple teams of technology professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process
Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
Prepare and present regular team/project reviews to senior technology management and business leaders
Drive the design and development of system architecture based on latest technology stack, work with end-users of the systems, and enhance the quality of deliverables
Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
Work with a wide variety of business and tech teams and help them drive towards an everything-as-code and a codified controls mind-set
Support and drive cultural change, instigating critical thinking about controls and processes and encouraging a culture of continuous improvement
Connected to latest technologies, like Generative AI, and keen to put them in practice
A self-starter with the ability to work effectively in teams and remotely
Shows enthusiasm and develops trust through empathy

What we offer

medical
dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off and paid sick leave
paid holidays

Fulltime

Senior Practice Manager, Financial Services

Snowflake is about empowering enterprises to achieve their full potential — and ...

Location

United States

Salary:

184000.00 - 241500.00 USD / Year

Snowflake

Expiration Date

Until further notice

Requirements

10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting
Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field
Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc.
Proven track record of meeting booking, utilization, and consumption (or similar) targets
Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
Strong organizational skills, ability to work independently and manage multiple projects simultaneously

Job Responsibility

Spearhead services sales execution and project delivery success for key accounts.
Engage C-level executives to create and execute services roadmaps that drive real business outcomes.
Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting.
Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions.
Lead high-performing teams while ensuring top-tier customer satisfaction.
Report to an Consulting Practice Director on the Americas Professional Services teams
Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives
Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries.
Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team
Be the Professional Services point of contact for your accounts

What we offer

medical, dental, vision, life, and disability insurance
401(k) retirement plan
flexible spending & health savings account
at least 12 paid holidays
paid time off
parental leave
employee assistance program
and other company benefits
eligible to participate in Snowflake’s bonus and equity plan

Fulltime

Consulting Director, Cloud Security, Proactive Services

The Consulting Director will help drive Proactive Consulting Services across the...

Location

United States , Santa Clara

Salary:

183000.00 - 252000.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

4+ years of experience performing cloud security advisement and risk assessments based upon industry-accepted standards
6+ years of professional services and consulting experience and 3+ years of Director (or and equivalent Senior Manager) experience leading consulting delivery teams is highly preferred
Experience managing a diverse team of business and technical consultants
Cloud Security-related certifications preferred
Hands-on experience with a cloud hosting provider (AWS, Azure, GCP, etc.)
Deep experience within the cloud native application protection platform (CNAPP) technology or advisory/consulting space
Strong fluency in the application of Virtual Machines, SaaS, IaaS, PaaS, FaaS and other public cloud technical infrastructure concepts
Possess a deep technical knowledge in Cloud Platforms and the dependencies around such an environment (WAF, SSO, Cloud Threats, API Security, Cloud Security Posture Management)
Former experience with cloud migrations (cloud to cloud, or on-prem to cloud)
Knowledge of the technical nuances related to SD-WAN and SASE solutions and their application to Cloud Environment access solutions

Job Responsibility

Serve as a key contributor to the development, maturation, and innovation of Unit 42’s cloud security consulting services
Lead and deliver complex cloud security assessments covering architecture, configuration, identity, monitoring, and threat detection across AWS, Azure, GCP, and hybrid/multi-cloud environments
Evaluate cloud network architectures, including perimeter protections, VPC/VNet segmentation, API gateways, ingress/egress controls, and cloud-native security services
Analyze cloud logging, telemetry, and monitoring coverage
identify gaps in detection and alerting
and provide actionable recommendations to improve visibility, SIEM/XDR integration, and threat-hunting effectiveness
Assess cloud identity and access management (IAM) design, including federation, least privilege models, role delegation, conditional access, privilege escalation paths, and MFA enforcement across cloud providers
Utilize cloud-native CLIs, SDKs, and APIs to perform deep technical validation of configurations, controls, and security posture
Assess multi-cloud and hybrid-cloud deployments by reviewing interoperability, dependencies, and security impacts between cloud services and on-prem infrastructure
Develop strategic cloud security roadmaps that align technical recommendations with a client’s broader business objectives, resource constraints, and long-term security transformation initiatives

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities
may include restricted stock units and a bonus

Senior Director of Transformation Services

NTT DATA

Location:
United States , dallas

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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