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Four Seasons Hotel London at Park Lane is seeking an exceptional Senior Director of Sales to join our dynamic Commercial team. This pivotal role is responsible for proactively leading and managing the Corporate and Travel Industry segments for both Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire. We are looking for a proven sales leader with deep roots in luxury hospitality, who thrives in highly competitive markets and is passionate about hands-on sales leadership. This is not a purely strategic or oversight role, you will actively manage your own market segment, represent the hotels at trade shows and industry events, and lead by example.
Job Responsibility:
Drive revenue by personally managing a key market segment, building and nurturing high-value client relationships
Lead and develop a large sales team of around 12, fostering a culture of excellence, accountability and collaboration
Identify and pursue new business opportunities in both the corporate and travel industry sectors
Conduct property tours and client meetings, showcasing the unique offerings of both hotels
Represent the hotels at global trade shows, client events, and industry functions, acting as a true ambassador of the Four Seasons brand
Set and monitor clear KPIs for the team, providing coaching and support to ensure targets are met and exceeded
Collaborate closely with the wider Commercial team to align sales strategies with marketing, revenue management, and operations
Requirements:
Extensive experience in luxury hospitality sales, ideally with a global brand
Strong track record of success in highly-competitive markets such as London, New York, or Paris
A hands-on approach to sales — currently managing your own client portfolio, attending trade shows, and actively driving business
Proven ability to lead and develop a large sales team, with a focus on mentorship, motivation, and performance management
Deep understanding of the corporate and travel industry segments, with established relationships and a strategic mindset
Excellent communication skills
What we offer:
Highly competitive package
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year