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The goTenna Product team is seeking a highly professional and experienced Product Manager to strategically develop, grow, and manage our portfolio of professional situational awareness products, with a specific focus on mission-critical communication solutions for military, public safety and critical communication vertical markets. This role requires a proven leader with 6+ years of experience in managing the full lifecycle of complex products or product portfolios. The ideal candidate will have a demonstrated track record in translating a product vision into tangible customer value within highly technical environments.
Job Responsibility:
Strategic Product Leadership: The Senior Director of Product Management is the key owner of an assigned product or product portfolio
Portfolio Strategy: Working in conjunction with the VP of Product and key internal and external stakeholders, the Product Manager shall define and communicate a compelling, long-term product strategy that aligns with market opportunities, customer needs and overall business objectives
Market & Competitive Analysis: Conduct deep market research, including regular interaction with current lighthouse customers, target market customers, industry experts, and sales channels
Business Case Development: Develop and maintain robust business cases for new product investments, justifying resource allocation, forecasting financial returns (ROI), and defining success metrics
Go-to-Market Strategy: Partner with Marketing, Sales, and Business Development to define and execute effective go-to-market plans for product launches
Customer & Stakeholder Empathy: Serve as the primary voice of the customer, translating complex operational requirements from critical communications end-users into actionable product requirements
Roadmap Management: Own, prioritize, and maintain the product roadmap for the product or product portfolio
Requirements Definition: Create clear, concise, and prioritized Product Requirements Documents (PRDs), translating those requirements into initiatives and feature epics
Feature Prioritization: Use data-driven decisions, product strategic goals, and market feedback to make tough, objective decisions on feature trade-offs and backlog prioritization
Lifecycle Management: Manage products across their entire lifecycle, including defining end-of-life strategies and transition plans for legacy systems
Cross-Functional Alignment: Drive alignment among Engineering, Sales, Marketing, Operations, and Finance teams
Sales Enablement: Develop and deliver high-quality sales training materials, presentations, product demonstrations, and technical documentation
Executive Reporting: Provide regular updates to executive leadership on product performance, key strategic initiatives, financial forecasts, and roadmap progress
Stakeholder Management: Establish and maintain strong relationships with key customers
P&L Ownership: Maintain and collaborate with key stakeholders in Sales, Manufacturing and Supply Chain to manage the product portfolio's financial performance
Performance Tracking: Define, track, and report on key product metrics
Contract & Bid Support: Provide expert product knowledge and support for major proposals, tenders, and contracts within the military and public safety sectors
Requirements:
6+ years of experience working as Director of Product Management, Product Lifecycle Manager or Product Portfolio Manager in a technical product field - preferably in the telecoms, LMR radio or satellite systems segments
4+ years of experience with Agile methodologies for Software Development (including use of Jira & Confluence)
3+ years of experience with Waterfall/Stage-Gate methodologies for Hardware Development processes
Demonstrated experience managing business initiatives involving a portfolio of products in various lifecycle stages
Experience conducting market research, technical research and competitive analysis
Professional Communication skills: project specifications, documentation and presentations
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