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Senior Director of Product Management

United States, Houston · Job Posted June 29, 2026
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Job Description

Job Profile Summary: Own the user experience component of re-imagining the digital customer experience for Sysco’s +400,000 customers. Manage the people, processes and technical direction across designated product management teams.

Job Responsibility

  • Lead product strategy and execution in re-imagining the digital customer experience for Sysco’s +400,000 customers, Sysco’s sales consultants, account managers and other key business partners, working in deep partnership with UX/Design and Engineering leadership
  • Manage the people, processes and technical direction across designated product management teams to drive modern digital transformation and measurable business outcomes
  • Collaborate with product leadership to develop, drive, and manage the annual strategic road map for Sysco’s digital commerce products & internal business applications and tools
  • Lead and manage product team and their career development by setting growth goals and measuring progress throughout the year
  • Oversee and manage the Sysco e-commerce portfolio and work cross-functionally with internal and external stakeholders
  • Create executive communications around the planning and progress of the portfolio
  • Actively engage with and support product managers as they execute phases of the product lifecycle
  • Directly interface with key business stakeholders to kick-off and manage high priority initiatives
  • Identify new opportunities to increase efficiencies and drive growth
  • Champion modern digital transformation initiatives across the product portfolio
  • Advocate for the customer experience within the company
  • Define, maintain, and support product Ways of Working including standards and best practices.

Requirements

  • Bachelor’s degree in computer / information science, business, engineering, human computer interaction (HCI), or related discipline coupled with relevant work experience
  • 7 years in a management role leading a product management team
  • 10 years of experience in product management or related roles with experience in business analysis, user experience, information architecture, usability testing, quality assurance, and other related disciplines within a consultative or corporate environment
  • Knowledge of the software development lifecycle.

Nice to have

  • Master’s degree in computer / information science, business, engineering, human computer interaction (HCI), or related discipline coupled with relevant work experience
  • Coursework and/or experience in project /program management or product operations
  • Experience in hospitality or the food service business.

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