Senior Director of Housekeeping Job at Four Seasons (Mumbai)

Director of Housekeeping

Four Seasons is powered by our people. We are a collective of individuals who cr...

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous leadership experience as a Director of Housekeeping, Executive Housekeeper, or similar senior housekeeping role in a luxury hotel or resort
Proven experience leading large housekeeping teams in a high-volume environment
Strong understanding of luxury hospitality standards and guest expectations
Experience managing departmental budgets, labor costs, and productivity measures
Excellent leadership, coaching, and team development skills
Strong organizational, planning, and problem-solving abilities
Fluency in English required
Experience working in remote resort destinations and a passion for creating exceptional guest experiences through attention to detail and service excellence will be highly valued

Job Responsibility

Lead all housekeeping operations across guest rooms, public areas, residences, and back-of-house spaces
Recruit, train, develop, and inspire the housekeeping team
Establish departmental standards, procedures, and service protocols
Drive exceptional cleanliness, presentation, and guest satisfaction scores
Manage departmental budgets, payroll, and operating expenses
Oversee inventory control, linen management, and procurement processes
Ensure compliance with health, safety, and sanitation standards
Collaborate closely with Rooms, Engineering, and other operational departments
Support pre-opening planning, facility inspections, and operational readiness activities
Foster a culture of engagement, accountability, and continuous improvement within the team

Fulltime

Director of Housekeeping

We are seeking an experienced and highly organized Director of Housekeeping to l...

Location

Saudi Arabia , Madinah

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Hospitality Management or a related field from a recognized institution
Proven experience as a Director of Housekeeping or in a similar senior management role within a luxury hotel or large-scale hospitality environment
Strong leadership, management, and team development skills, with the ability to inspire and lead a diverse team
In-depth knowledge of housekeeping operations, including cleaning protocols, inventory management, and cost control
Excellent organizational and time-management skills, with the ability to manage multiple tasks efficiently
Strong attention to detail and the ability to maintain high standards of cleanliness and operational efficiency
Excellent communication and interpersonal skills, with the ability to collaborate effectively with other hotel departments and guests
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
knowledge of housekeeping management systems is a plus
Proficiency in English

Job Responsibility

Oversee and manage all housekeeping operations, including guest room cleaning, public area maintenance, and laundry services, ensuring that Four Seasons’ high standards are consistently met
Lead, mentor, and develop a team of housekeeping staff, ensuring they are trained, motivated, and equipped to deliver exceptional service
Implement and enforce housekeeping policies and procedures, ensuring operational efficiency, consistency, and high-quality service standards
Monitor and maintain the cleanliness and upkeep of guest rooms, corridors, public areas, and back-of-house facilities, ensuring they meet Four Seasons’ standards for quality and safety
Manage inventory control for cleaning supplies, linens, and housekeeping equipment, ensuring that stock levels are sufficient and well-organized
Develop and manage the housekeeping department's budget, ensuring that costs are controlled while maintaining high service levels
Oversee the scheduling of housekeeping staff, ensuring adequate coverage and effective shift management to meet operational needs
Handle guest feedback, ensuring any concerns related to cleanliness or service are addressed promptly and professionally
Ensure compliance with health, safety, and hygiene standards, including implementing cleaning protocols to ensure a safe and hygienic environment for both guests and staff
Collaborate with the Rooms Division and other hotel departments, ensuring seamless communication and coordination for guest requests and operational needs

What we offer

Competitive salary in a tax-free environment
Housing and transportation allowances
30 days of vacation plus public holidays
Complimentary meals and uniform cleaning
Medical and life insurance
Employee Assistance Program and worldwide complimentary room nights
Opportunities for growth and development

Fulltime

Director of Rooms Operations

The Director of Rooms Operations is responsible for the overall leadership, coor...

Location

United States , Norman

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
3 years' experience in the revenue management, sales and marketing, or related professional area
4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
2 year experience in the hotel Management, sales and marketing, or related professional area
Must pass the USPS Federal Background check

Job Responsibility

Provide direct leadership and oversight for the Front Office Manager, Senior Housekeeping Manager, and Fitness/Recreation Manager
Oversee daily room operations, including guest arrival and departure processes, room readiness, cleanliness standards, inventory management, and amenity availability
Ensure compliance with brand standards, company policies, safety regulations, and legal requirements across all Rooms Operations disciplines
Lead and participate in daily operational stand-up meetings
Balance operational demands with project timelines, maintenance activities, and staffing models
Serve as the primary escalation point for complex or high-impact guest concerns related to Rooms Operations
Track guest feedback trends and service recovery data
Manage labor planning and scheduling in collaboration with department leaders
Oversee room inventory management and partner with Front Office leadership on sell-out, over-sell, and room type balancing strategies
Partner closely with Engineering, Sales, Conference Planning, Revenue Management, and Food & Beverage

Fulltime

Director of Engineering

South Seas is seeking an experienced, strategic, and hands-on Director of Engine...

Location

United States , Captiva

Salary:

Not provided

South Seas

Expiration Date

Until further notice

Requirements

Valid driver's license, motor vehicle background check
High School Diploma or equivalent, some college preferred
Minimum 7–10 years of progressive engineering and facilities leadership experience within hospitality, resort, hotel, condominium, or large-scale property operations
Previous Director of Engineering, Chief Engineer, or senior facilities leadership experience preferred
Luxury resort or multi-outlet hospitality experience strongly preferred
Strong technical knowledge of building systems, preventative maintenance programs, and resort infrastructure operations
Experience managing capital projects, renovations, and vendor/contractor relationships
Proven ability to lead large, diverse operational teams in fast-paced environments
Strong financial acumen including budgeting, forecasting, labor management, and cost controls
Excellent communication, leadership, and organizational skills

Job Responsibility

Lead, mentor, and develop Engineering & Facilities team members across multiple disciplines
Foster a culture of accountability, responsiveness, teamwork, safety, and service excellence
Manage staffing levels, scheduling, training, coaching, and performance management
Partner cross-functionally with Operations, Food & Beverage, Housekeeping, Recreation, Golf, Security, and Ownership Relations teams
Oversee daily engineering and facilities operations across the resort
Direct preventative maintenance programs and ensure timely completion of work orders and repairs
Monitor and maintain all major building systems
Ensure operational readiness and maintenance support for resort activations, events, pools, marina, golf operations, restaurants, and guest amenities
Assist in planning, managing, and executing capital improvement projects, renovations, and property enhancement initiatives
Partner with ownership groups, contractors, architects, and vendors to ensure projects are completed on time and within budget

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs

Fulltime

Senior Housekeeping Supervisor

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Assists the Director of Services in the overall running of the Housekeeping department and deputizes for the Director of Services in her absence
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Fulltime

Director of Engineering

As the Director of Engineering, you will oversee a team of Engineering and Maint...

Location

Japan , Okinawa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 10 years as engineering professional in hospitality, service or luxury industry
A university degree or equivalent experience
Project management experience
Pre-opening and renovation experience in hotels/resorts in Asia preferable
Excellent analytical skills and ability to identify pattern in data to make recommendations in an environment with competing demands
Strong written and verbal communication skills in English and Japanese
Proactive, hands on and able to operate autonomously

Job Responsibility

Oversee the day-to-day operations of the engineering department, including maintenance, repairs, and upkeep of all hotel facilities, guestrooms, and public areas
Develop, implement, and continuously improve preventive maintenance programs to minimise downtime and ensure asset longevity
Establish and manage an effective work-order system to ensure timely and efficient completion of maintenance requests
Ensure all engineering services effectively support both guest satisfaction and operational needs
Lead, mentor, and develop the engineering team, fostering a culture of safety, accountability, and excellence
Conduct regular training, safety briefings, and performance management activities
Promote clear communication and collaboration within the team and across departments
Plan, manage, and execute capital improvement projects, renovations, and building upgrades
Ensure all projects are delivered on time, within budget, and in accordance with quality standards
Coordinate with contractors, vendors, and internal teams to ensure seamless execution

Fulltime

Assistant Director of Rooms

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

5–8 years of progressive experience in luxury or resort hotel operations, with strong exposure to Front Office and Housekeeping leadership roles with pre-opening experience preferred
Proven ability to lead large, diverse teams with empathy, cultural awareness, and authority, fostering engagement, accountability, and collaboration
Demonstrated understanding of budgeting, labor management, productivity metrics, and cost control within the Rooms Division
In‑depth knowledge of housekeeping processes, quality standards, workflow optimization, and sustainability practices in a luxury resort environment
Ability to balance strategic planning with operational involvement, thriving in a fast‑paced, high‑expectation environment while reporting directly to senior leadership
Exceptional communication skills and command of Spanish and English language

Job Responsibility

Lead and oversee all Rooms Division operations ensuring seamless daily operations in the absence of a Director of Rooms
Champion exceptional guest satisfaction by ensuring service delivery meets and exceeds luxury brand standards, with a strong focus on personalized, culturally aware, and anticipatory service
Partner closely with the Resort Manager to translate strategic objectives into clear operational plans, KPIs, and service initiatives across the Rooms Division
Oversee service quality frameworks, performance metrics, and continuous improvement initiatives across the Rooms Division to enhance efficiency, consistency, and guest satisfaction
Direct all housekeeping operations, including cleanliness standards, room readiness, preventive maintenance coordination, inventory control, and sustainability practices
Manage workforce planning, scheduling, and labor optimization to ensure operational efficiency while maintaining service excellence and budget compliance
Prepare, manage, and track Rooms Division budgets, with strong control over labor, operating expenses, productivity ratios, and cost‑saving initiatives
Recruit, train, coach, and develop department managers and supervisors, building a strong leadership pipeline and a high‑performance, service‑driven culture
Work closely with Engineering, Security, Food & Beverage, Finance, and Sales to ensure smooth operations, quick issue resolution, and consistent guest experiences
Act as the senior Rooms leader on duty, handling escalated guest concerns, service recovery, and operational challenges with diplomacy and decisive leadership

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary Employee Meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Director of Rooms

Location

United States of America , Maui

Salary:

120000.00 - 200000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Prior experience as Director of Rooms or Senior Rooms Division leader
Minimum of 4 years’ experience in luxury or five‑star hotels/resorts
Proven success managing large teams across multiple departments in a high‑volume, luxury environment
Exceptional interpersonal, communication, and leadership skills
Digital fluency, proficiency in Opera and technological acumen, with the ability to thoughtfully integrate technology into luxury service environments while preserving high‑touch, personalized guest experiences
Ability to read, write, speak, and understand English fluently, ensuring clear communication with guests, colleagues, and leadership.

Job Responsibility

Provide strategic and operational leadership for 300 employees in the Rooms Division consisting of the following departments: Guest Experience, Front Office, Guest Services, Reservations, Communications, Concierge, Club Lounge, Housekeeping, Laundry and Kids of All Seasons
Lead and oversee a full guest room renovation scheduled for this year, supporting and guiding the team through change while partnering with ownership, design, and construction to ensure on‑time, on‑budget delivery and a seamless guest experience
Partner with the Planning Committee to develop and execute short and long‑term operational strategies
Champion continuous improvement initiatives including service innovation, technology integration, and sustainability practices
Lead, mentor, and develop department heads and managers
foster a culture of accountability, collaboration, and service excellence
Serve as an ambassador of the resort, maintaining a visible and engaging presence throughout the property, actively connecting with guests and driving guest experience metrics, including satisfaction scores, loyalty engagement, and service recovery outcomes
Ensure the highest standards of luxury service, cleanliness, and guest satisfaction through regular oversight and personal inspection of guest rooms, public areas, and back‑of‑house spaces, ensuring full alignment with Forbes Five‑Star standards
Collaborate cross‑functionally with Food & Beverage, People & Culture, Engineering, Sales & Marketing, and Finance to ensure seamless resort operations
Oversee the full Rooms Division financial performance, including staffing, labor management, scheduling, payroll, budgeting, and expense control for labor, supplies, and equipment

What we offer

Competitive salary & wages
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break

Fulltime

Select Country

Senior Director of Housekeeping

Job Responsibility

Requirements

Looking for more opportunities?