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Senior Director National Security Operations

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Allied Universal®

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Location:
United States , Syracuse

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Contract Type:
Not provided

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Salary:

85000.00 - 120000.00 USD / Year

Job Description:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal® is hiring a Enterprise Account Portfolio Manager to support a large financial client in greater Buffalo, NY region. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients' corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.

Job Responsibility:

  • Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings
  • Ability to travel domestically 50% of the time based on client and company needs
  • Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
  • Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management
  • develop strategies to achieve all financial targets
  • Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

Requirements:

  • Bachelor's degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high-workforce environment or service industry
  • Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
  • High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
  • Minimum of two (2) years of account management experience driving customer solutions
  • Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
  • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Nice to have:

Military veteran, law enforcement, or contract or proprietary security services experience

What we offer:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Eligibility for our retirement plans
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Bonus

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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