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The Sr. Director of Integrated Delivery Solutions provides leadership to Operational, Program, and Project Managers who are responsible for all aspects of FTTX construction, permitting, engineering and maintenance projects with multiple clients.
Job Responsibility:
Responsible for aspects of profit and loss for FTTX construction projects
Plans, organizes, and monitors the overall program objectives for the department
Maintains primary contact with clients (owners and representatives)
Utilizes KPIs and metrics to monitor the performance of teams to ensure all deliverables are completed efficiently and as scheduled
Ensures all contract terms are met and change orders are sent back to clients in a timely fashion, if out-of-scope items or additional requirements are requested
Owns the delivery of the respective program scope on time, on budget, and per contracted quality, including construction scope of work, financial metrics, Project PMO requirements, planning, schedule, quality, contractual compliance, safety, and client satisfaction Mange project close out (as built, restoration, retainage, permits, cost recovery, contract, etc.)
Plays key role with management of employees, trains, evaluates, coaches, and counsels’ management staff within division
Manages changes and risk on scope, cost, schedule, quality, and safety based on available resources and client requirements
Maximizes the program profitability by utilizing internal resources or subcontractors
Review program production to date against project scope / budget, and job quality against contract terms weekly
Conduct monthly review meetings with the client on program execution progress
Evaluates resource allocation monthly to maximize profitability
Provides monthly project status reports to the Project Sponsor
Develop an internal workforce for self-perform capabilities for all job tasks
Drives timely invoicing and collection from the customer, and that all project costs are paid per the relevant terms and conditions of the work order or purchase agreement
Assess workforce and develop training requirements with Sr Management
Support and collaborate to allocate and manage the best use of internal and external assets
Works closely with senior leadership to develop strategic growth plan models
Competitively support bids and negotiation process with Business Development team for various types of FTTX turnkey projects
Drives a work culture focused on safety and on time completion
Oversee the Project Management team in scheduling projects, achieving budgets, and meeting deadlines
Establish and enforce project management discipline, policies, processes and tools that enable world-class execution
Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations
Establishes and maintains actual project performance data for each of the programs
Interact regularly with the senior team and individual department heads to ensure the company’s operational priorities are aligned with total company direction
Ensure accuracy of construction status reporting and financials
Responsible for quality control, quality assurance, and OSHA compliance
Continually investigate and introduce process improvement measures and presents suggestions to senior leadership for consideration
Participate in vendor negotiations to ensure product relevance and cost-efficiency
Oversight network design and estimating and vendor selection
Oversight of project and quality control, SOW of work changes, scheduling internal resources, project oversight, construction progress reporting, designing alternate project routing
Overall division responsibility for controlling costs, achieving budgeted margins and improving the bottom line
Manage the organization to maintain process around fiber relocation, cuts, reroutes and general repair of the existing fiber network
Responsible for project tracking for reporting metrics to meet the business needs within division
Supports a culture where core values are the foundation of how clients, employees, vendors and subcontractors all work together in the attainment of divisional business goals
Ensures the Program and Project Managers are fully trained and equipped to deliver projects to the right standards and within Company policies and procedures
Other projects or duties as assigned
Requirements:
Bachelor’s degree in economics, Finance, Business Administration, Marketing, Engineering, Construction Management or related field
Proven experience of being successful at leading either large projects and or multiple smaller projects
5+ years’ proven experience in an operations management position
3+ years in a senior leadership role
Minimum 5 years of experience working in Engineering and Construction, Project Management, with a proven track record of operational management in engineering and construction (EPC), project performance, and project profitability from award to project completion
Experience with forecasting models and business projections
Ability to interpret production and financial data
Excellent verbal and written communication skills
presentation skills
Strong problem solving and conflict management skills
Have a thorough understanding of the cost to date, percent and units complete, units remaining, project margins, & forecasted cost
Proven experience with leading projects of $25 mil to $250+ mil in annual revenue responsibility and senior to executive level client engagement
Demonstrated leadership in directing and managing construction activities for a utility construction contracting company
Strong background in competitively bidding, winning, and successfully executing FTTX construction projects
The ability to effectively lead and communicate clear expectations, goals, and vision
Dynamic leader and experienced team builder with a proven ability to build, lead, and coach multidisciplinary teams
Demonstrated ability to develop and grow a business unit in relation to clients and project work on a year-over-year basis
Strong knowledge and experience with Business Management in the FTTX sector to grow division in collaboration with Congruex leadership team
Strong experience in budgeting, forecasting, fulfilling staffing requirements, training, and safety compliance
Ability to travel as needed to perform duties of the position
Prolonged periods sitting at a desk and working on a computer
May experience long hours of standing and moving
Must be able to lift up to 15 pounds at times
Must be able to pass DOT background
Experience with databases and project management software
Knowledge of general business software and aptitude to learn new applications
proficiency in Microsoft Office (Word, Excel, Outlook)
Nice to have:
Ability to create complex forecasting models and budgets