Senior Director IMCS Business Transformation

The Senior Director IMCS Business Transformation is responsible for leading business process and technology improvements for the Infrastructure Maintenance and Construction Services (IMCS) Department. This includes advancing systems and procedures to enhance workforce effectiveness and asset reliability; driving continuous improvement in State of Good Repair (SOGR) capital planning and IMCS work practices; and developing predictive analytics using engineering data from multiple sources. The role ensures alignment with industry best practices, oversees technology suitability, and directs implementation of the IMCS Infrastructure Asset Management Strategy. Additional responsibilities include fostering cross-department collaboration, leading development of the biennial Infrastructure Asset Line Plan and Northeast Corridor Asset Management Plan per federal requirements, managing the IMCS Management Trainee program, and establishing a comprehensive training and organizational change management practice in partnership with HR and Technical Training to meet certification requirements and develop leadership capabilities.